Product Manager II

PNC; Chicago (IL); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off & holidays

Job summary

PNC is seeking a Product Manager II for the Debit Card Product Management group. The role is in-office, with base duties centered on customer segmentation, data analytics, and cross-functional collaboration to improve product performance.

The candidate will lead analyses, build engagement metrics, and support product teams in shaping strategy and outcomes across debit, credit, and deposit products. Strong communication and leadership skills are required.

Qualifications

• 3+ years of relevant direct industry experience or equivalent combination of education and experience.
• Bachelor's degree or higher; certifications often desired.

Responsibilities

• Collaborate with stakeholders to advance the customer segmentation framework.
• Perform data analysis on card and deposit products to derive insights.
• Develop engagement metrics and attribution analyses for product performance.
• Partner with cross-functional teams to build and monitor performance dashboards.

Skills

Communication

Leadership

Business strategy

Data mining

Python

Spark

SQL

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager II within PNC's Debit Card Product Management organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Chicago, IL, Wilmington, Delaware, or Cleveland, OH. This is an in office position Monday-Friday The segmentation and measurement team will be tasked with using big data to garner a deep understanding of customer behavior to generate granular customer segmentation analysis, researching and developing engagement measurement frameworks, attribution analysis, and customer level profitability analysis. This role will work across functions and products to drive consensus in customer segmentation and engagement definitions and derive analytical insights. The role will work with a cross-functional team to support product teams to understand the business strategy, impact of key customer behaviors and perform analytical research.

Responsibilities

• Working with stakeholders to further the customer segmentation framework
• Performing data analysis around credit card, debit card and deposit products
• Developing key engagement metrics and attribution analysis of changes
• Partnering with cross functional teams to develop performance monitoring dashboards

Key Skills

• Delivering effective communication and presentations
• Leadership and teamwork
• Business strategy and acumen
• Data mining and analysis (Python, spark, sql)
• Microsoft office

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description review, analyze and may be responsible for leading initiatives related to the selection, design, development and promotion of new or existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.

Participates in customer focused quality assessments and improvement processes. Leverages knowledge of emerging technologies to develop a business case, business plan, and roll-out for less complex products or initiatives through all applicable channels.

Analyzes product, technology, and market trends and third party requirements as necessary, to develop and design innovative features of new and/or existing products or enhancements.

Manages the development, production, roll-out, pricing or promotion of less complex products or initiatives, and recognizes, anticipates and resolves operational and process problems that arise.

Works with internal and external partners including sales, marketing, digital channel delivery, and may participate in client-facing activities throughout the product lifecycle.

As part of the first line of defense, supports risk management, compliance, and audit needs as necessary.

Monitors and analyzes business results of recently introduced or existing products, coordinates reporting, and may recommend modifications to improve results.

Drives business, financial and customer experience results for less complex products and initiatives and recommends modifications in product features and/or marketing to improve results.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales Competencies Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development.

Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments No Required or Preferred Language Assessments.

Pay Transparency

Base Salary: $75,000.00 – $125,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/09/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, visit pncthrive.com.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.

Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.