Product Manager, Hardware

Stripe; New York (NY); On-site; USD 179,000 - 268,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a Product Manager to lead the strategy, development, and expansion of the Terminal hardware portfolio. You will drive multi-year roadmaps across Stripe-built and third-party devices, connectors, and ecosystems, partnering with hardware, firmware, software, design, and operations to deliver compelling device experiences.

You will engage with customers, partners, and internal teams to define requirements, validate concepts, and ensure timely delivery.

Qualifications

• 5+ years of product management experience or equivalent leadership of complex technology products.
• Demonstrated success shipping physical hardware, connected devices, embedded products, or similar complex products from concept through launch.
• Experience defining roadmaps, requirements, prioritization, and launch plans for technical products.
• Ability to partner with hardware, firmware, and software engineering teams and participate in technical product discussions.
• Strong judgment navigating trade-offs across customer experience, reliability, cost, and time to market.

Responsibilities

• Set and execute a multi-year strategy and roadmap for Terminal hardware and devices.
• Define where Stripe should build, partner, or expand its hardware portfolio to meet customer needs.
• Define product requirements, user journeys, and acceptance criteria from concept to launch and iterations.
• Collaborate with engineering teams to guide development and deliver high-quality device experiences.
• Partner with external vendors and partners to evaluate capabilities and deliver hardware.
• Lead global expansion of Terminal’s third-party hardware portfolio, including pricing and readiness.

Skills

Product management

Hardware products

Roadmap planning

Cross-functional leadership

Technical collaboration

User research

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe Terminal helps businesses extend their online presence into the physical world. Our mission is to make it as easy for businesses to accept in-person payments as Stripe has made it to accept payments online.

Terminal provides an integrated in-person payments platform spanning software, payment processing, device fleet management, and hardware. Our hardware portfolio includes Stripe-designed readers and accessories as well as devices from third-party hardware partners. Together, these products enable businesses to build reliable, differentiated in-person payment experiences across a broad range of use cases, countries, and operating environments.

What you’ll do

We’re looking for an experienced Product Manager to build the strategy, development, and expansion of Terminal’s hardware portfolio. This role will work across both first-party and third-party hardware, helping define the multi-year roadmap for the devices, accessories, and partner ecosystem that power Terminal.

You will partner closely with hardware engineering, firmware and software engineering, design, operations, logistics, partnerships, sales, finance, legal, and regional teams. This is a highly cross-functional role for someone who can connect customer needs, technical constraints, business strategy, and execution across user experience, device capabilities, cost, quality, reliability, supply, and time to market.

Responsibilities

• Set and execute a multi-year strategy and roadmap for Terminal hardware across Stripe-built devices, third-party devices, accessories, and emerging form factors.
• Develop a clear point of view on where Stripe should build, partner, or expand its hardware portfolio to address customer needs, competitive gaps, and global market opportunities.
• Define product requirements, user journeys, and acceptance criteria for end-to-end hardware products from concept through validation, launch, and post-launch iteration.
• Partner with hardware, firmware, software, and quality engineering teams to guide development and deliver high-quality device experiences.
• Work with external OEM, ODM, and technology partners to evaluate product capabilities, define joint roadmaps, resolve technical issues, and deliver hardware.
• Lead the continued global expansion of Terminal’s third-party hardware portfolio, including device availability, local payment-method support, certifications, distribution, pricing, and launch readiness.
• Develop and lead the evaluation process for additional third-party hardware providers and build business cases for new device categories, accessories, connectivity, and specialized use cases.
• Engage directly with Terminal users, sales teams, and partners to understand in-person payments workflows, product gaps, and opportunities to improve the device experience.
• Establish success metrics for hardware products and partnerships, using customer feedback, adoption, device reliability, support signals, and financial performance to inform decisions.
• Communicate product strategy, priorities, risks, and trade-offs clearly to cross-functional partners and Stripe leadership, traveling occasionally to partner sites or Stripe offices, including APAC.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of product management experience or equivalent experience leading complex technology products.
• Demonstrated success shipping physical hardware, connected devices, embedded products, payments devices, consumer electronics, or similarly complex products from concept through launch.
• Experience defining and driving product strategy, roadmaps, requirements, prioritization, and launch plans for technical products.
• Experience partnering closely with hardware, firmware, and software engineering teams and the ability to participate credibly in technical product and architecture discussions.
• Strong judgment in navigating trade-offs across customer experience, technical feasibility, reliability, quality, cost, supply, and launch timing.
• Experience with hardware product-development and manufacturing processes, including prototype development, validation, production readiness, and sustaining lifecycle management.
• Experience working with external vendors, manufacturers, OEMs, ODMs, or other strategic technology partners.
• A customer-focused and analytical approach to product development, with experience leading cross-functional programs, creating alignment, and using evidence to set priorities and measure outcomes.

Preferred qualifications

• Experience in payments, commerce platforms, point-of-sale systems, or in-person payments.
• Experience managing a portfolio that includes both first-party products and third-party partner products.
• Experience with sourcing, supply-chain risk, device pricing, unit economics, and global distribution.
• Experience with payment-device certifications, local payment methods, accessibility requirements, connectivity, or regulated hardware environments.
• Experience launching products internationally or a technical background in electrical engineering, computer science, or a related field.

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $178,600 - $268,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

• equity, company bonus or sales commissions/bonuses
• 401(k) plan
• medical, dental, and vision benefits
• wellness stipends

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

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