Product Manager (Hardware)

Sunco.com; Los Angeles (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

FSAs

Paid Time Off

EAP

Team Events

Job summary

Sunco Lighting Inc. is seeking an on-site Product Manager at our Valencia, California headquarters.

Responsibilities include gathering requirements with sales/marketing/support, coordinating releases, monitoring lighting trends, and collaborating with engineering and QA to ensure compliant, high‑quality products. The role focuses on defining customer segments, refining value propositions, and driving lifecycle management from concept to end-of-life, with strong cross‑functional teamwork and a

Qualifications

• Education: Bachelor's degree in business, Marketing, or related field.
• Project Management: Ability to manage multiple projects and priorities.
• Communication: Clear written and verbal communication; explain technical concepts.
• Analytical Thinking: Strong analytical and problem‑solving skills.
• Cross‑Functional Collaboration: Work with teams across departments to drive results.
• Customer Focus: Understand customer needs to improve satisfaction and product performance.

Responsibilities

• Requirement gathering: Work with sales, marketing, and customer support to document feature requests and specs.
• Release coordination: Plan and coordinate feature releases with scope, timelines, and stakeholders.
• Trend monitoring: Track lighting trends and evolving standards to inform decisions.
• Competitive benchmarking: Analyze offerings for performance, features, and pricing.
• Customer segmentation: Define segments and map buying criteria to refine value propositions.
• Engineering liaison: Translate requirements to manufacturable solutions with engineering teams.
• Quality & compliance: Coordinate UL/CE testing, RoHS, and energy certifications.
• Metrics & reporting: Track KPIs and report insights to leadership.
• Post-launch iteration: Gather field feedback and drive improvements or fixes.
• Lifecycle management: Plan end-of-life timelines and communicate transitions.
• Customer feedback: Host check-ins with end-users to validate roadmap priorities.
• Supplier relations: Maintain relationships with vendors to secure roadmaps and pricing.
• Internal communication: Brief executives and align marketing and promotions.
• Technology adoption: Leverage AI to accelerate product development.

Job description

This role is based at our headquarters in Valencia, California, and requires an on-site schedule Monday through Friday from 8:00 a.m. to 5:00 p.m.

Who We Are

Sunco is one of the largest and fastest-growing online lighting retailers in the U.S.—and we’re just getting started. Headquartered in sunny Valencia, CA, we’re powered by an amazing team of people who bring passion, purpose, and innovation to everything they do.

What We Do

We light up the world—literally

Millions of customers have trusted Sunco for our energy‑efficient LED lighting and our commitment to quality, value, and customer care. Whether it’s a home renovation or a large-scale commercial project, our mission is to deliver top‑tier lighting solutions with unbeatable service and eco‑conscious impact.

At Sunco, we don’t just sell lights—we help our customers see things in a whole new light.

What You’ll Do

• Requirement gathering: Work with sales, marketing, and customer support to collect and document feature requests, technical specs, and use‑case requirements.
• Release coordination: Plan and coordinate feature releases—defining scope, timelines, and stakeholder communications.
• Trend monitoring: Keep abreast of lighting trends (e.g., tunable white, circadian rhythms, human‑centric design) and evolving standards (ENERGY STAR®, DLC).
• Competitive benchmarking: Analyze competitor offerings for performance (lumens/W), feature set (connectivity, controls), and pricing to inform positioning.
• Customer segmentation: Define target segments (specifiers, contractors, end‑users), map their buying criteria, and refine value propositions accordingly.
• Engineering liaison: Collaborate with electrical, firmware, and mechanical teams to translate requirements into robust, manufacturable solutions.
• Quality & compliance: Coordinate with QA and regulatory teams to ensure UL/CE testing, RoHS, and energy‑efficiency certifications are on track.
• Metrics & reporting: Track KPIs such as sales velocity, backlog, win rates, warranty returns, and channel feedback, then report insights to leadership.
• Post‑launch iteration: Solicit field feedback, analyze product performance (thermal, optical, reliability), and drive continuous improvements or bug fixes.
• Lifecycle management: Plan end‑of‑life timelines, de‑commission legacy SKUs, and communicate transitions to customers and partners.
• Customer feedback: Host regular check‑ins with end‑users to validate roadmap priorities.
• Supplier relations: Maintain strategic relationships with LED chip vendors, driver manufacturers, and optical component partners to secure roadmaps and favorable pricing.
• Internal communication: Act as product advocate—brief executives, coordinate with marketing on campaigns, and align sales on promotions and incentives.
• Technology adoption: Leverage AI technologies to accelerate product development and overall product category growth.

Qualifications & Skills

• Industry Experience: Prior experience in the lighting, building, or construction industries is a plus, but not required.
• Education: Bachelor's degree in business, Marketing, or a related field.
• Project Management: Ability to manage multiple projects and competing priorities while meeting deadlines.
• Communication: Clear and effective written and verbal communication skills; able to explain technical concepts to both internal teams and external partners.
• Analytical Thinking: Strong analytical and problem‑solving skills to interpret data, identify trends, and support decision‑making.
• Cross‑Functional Collaboration: Comfortable working with teams across departments to drive results and solve problems.
• Customer Focus: Solid understanding of customer needs with the ability to support strategies that improve satisfaction and product performance.

Benefits & Perks

• Comprehensive Health and Wellness Coverage: Enjoy peace of mind with our extensive health insurance plans, which include medical, dental, and vision coverage.
• 401(k) with Company Match: Secure your financial future with our 401(k) plan, featuring a competitive company match to help you save for retirement.
• Flexible Spending Accounts (FSAs): Take advantage of FSAs to manage out‑of‑pocket healthcare and dependent care expenses efficiently.
• Time Off Policy: We believe in the importance of work‑life balance and provide a generous time off policy, including paid vacation, holidays, and sick leave.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal and professional challenges.
• Team Building Activities: Engage in weekly challenges, weekly Wellness Walks, regular team‑building activities, and quarterly company outings to foster a strong sense of community.

Job Type: Full-time, Onsite, Salaried (Exempt)

Compensation: $100,000 annually, plus a 15% annual bonus tied to product category performance.

Sunco Lighting Inc. provides equal employment opportunities to all employees and applicants for employment and complies with Ban the Box laws, which prohibit us from inquiring about an applicant's criminal history until after a conditional job offer has been made. We also prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Sunco values privacy as a top priority. To understand more about the data we collect and process as part of our application, please view our Sunco Privacy Notice.