Product Manager - Fraud

Plaid; San Francisco (CA); On-site; USD 163,200 - 223,200; Full time

Benefits offered by this job

Comprehensive benefit plan

Equity opportunities

401(k) plan

Job summary

A leading fintech company is seeking a Product Manager - Fraud to enhance their systems detecting and preventing fraud. This role requires an early-career PM excited about product impact, collaborating with various teams, and maintaining high standards of quality and reliability. The compensation ranges from $163,200 to $223,200 depending on experience and location in the San Francisco Bay Area.

Qualifications

• 1–4 years of experience in a product-related role.
• Proven track record of building or launching products end to end.
• Collaborative experience with Engineering and Design teams.
• Comfortable in fast-moving, ambiguous environments.
• Passionate about technology, data, and fraud prevention.

Responsibilities

• Take ownership of product surface area and understand customer needs.
• Contribute to the fraud product roadmap and identify improvement opportunities.
• Partner with Engineering and Data Science to ensure high-quality product design.
• Set success metrics and analyze product performance.
• Align stakeholders and communicate effectively.

Skills

Analytical thinking

Product management experience

Communication skills

Collaborative mindset

Technical passion

Job description

Overview

Join to apply for the Product Manager - Fraud role at Plaid.

Plaid’s Product team builds the network that powers the future of financial services. Our mission is to unlock financial freedom for everyone by enabling innovation through open finance. Product Managers at Plaid are customer-obsessed and deeply curious. They take ownership, move quickly to deliver value, and sweat the details to make every experience intuitive and reliable. Great PMs here make sound decisions with imperfect information and stay relentless in their pursuit of helping customers succeed.

As a Product Manager on our Fraud team, you will help Plaid build trusted, intelligent systems that detect and prevent fraud across our network. You will define problems, craft solutions that scale, and drive initiatives from concept to launch. Partnering closely with engineering, data science, and go-to-market, you will build products that make Plaid’s platform safer, smarter, and more resilient. You will spend time with customers to understand emerging fraud patterns, translate insights into product direction, and deliver measurable impact while maintaining a high bar for quality and reliability.

This role is ideal for someone early in their PM career who is eager to learn, build, and grow. You are motivated by impact, thrive in ambiguity, and enjoy collaborating across disciplines. You are excited to help shape products that protect the financial ecosystem and improve how millions of people experience financial services.

Responsibilities

• Take ownership of a defined product surface area. Understand customer needs, write clear requirements, and drive execution with cross-functional partners.
• Contribute to the fraud product roadmap. Identify opportunities to improve detection accuracy, reduce false positives, and enhance customer trust using data and feedback.
• Build with excellence. Partner closely with Engineering and Data Science to design scalable, high-quality systems that balance user experience, performance, and fraud prevention efficacy.
• Measure and iterate. Define success metrics, analyze performance, and refine products to improve accuracy and reliability.
• Communicate with clarity. Align stakeholders, document tradeoffs, and ensure shared understanding across teams.
• Operate with a founder mindset. Take initiative, simplify complex problems, and move quickly even when the path is unclear.
• Learn fast and stay humble. Embrace feedback, seek mentorship, and help raise the bar for Plaid’s products and culture.

Qualifications

• 1–4 years of experience in a product-related role (for example Product Manager, APM, startup operator, founder, or product analyst)
• Proven track record of building or launching products end to end
• Strong analytical and product thinking, with the ability to identify customer needs and translate them into clear hypotheses and features
• Experience collaborating with Engineering and Design to deliver value quickly
• Excellent written and verbal communication skills; able to explain complex ideas simply and effectively
• Comfortable operating in fast-moving, ambiguous environments
• Passionate about technology, data, and building products that protect consumers and businesses from fraud
• Familiarity using AI tools in day-to-day product work, such as prototyping, research, or analysis
• [Nice to Have] Experience in fraud, risk, identity, or security products
• [Nice to Have] Familiarity with ML-driven systems or risk modeling

$163,200 - $223,200 a year

The target base salary for this position ranges from $163,200/year to $223,200/year in Zone 1. The target base salary will vary based on the job's location.

Our Geographic Zones Are As Follows

• Zone 1 - New York City and San Francisco Bay Area
• Zone 2 - Los Angeles, Seattle, Washington D.C.
• Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San Diego
• Zone 4 - Raleigh-Durham and all other US cities

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn’t fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [e-mail].

Please review our Candidate Privacy Notice here.