Product Manager, Enterprise Core Platform

Scale AI; New York (NY); On-site; USD 205,600 - 300,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Job summary

Scale AI in New York is seeking a Product Manager for the Enterprise Core Platform. The role involves defining the foundation necessary for building reliable capabilities and holding the quality bar high across the delivery process.

The ideal candidate will have over 6 years in product management, demonstrating significant ownership of platform products and the ability to prioritize against customer commitments while ensuring quality and reliability.

Qualifications

• 6+ years in product management with meaningful time owning platform or infrastructure products.
• Demonstrated record of defining and shipping platform capabilities.
• Strong judgment in prioritizing across competing commitments.

Responsibilities

• Define the foundation of the core platform layer.
• Sequence platform work given customer commitments.
• Identify and graduate platform capabilities.

Skills

6+ years in product management

Strong sequencing judgment

Technical fluency

Extreme ownership and follow-through

Clear, precise communication

Job description

Product Manager, Enterprise Core Platform

New York, NY

Role Summary

Scale is building the agentic operating system that powers AI deployment across the world's most important organizations. The Platform PM is the person who determines what that foundation needs to be — and holds the bar on how well it gets built.

This is not a roadmap PM, a program manager, or a feature tracker. The Platform PM owns the core infrastructure that every FD team builds on top of: defining the foundation before anything else can be built reliably, sequencing work against real customer commitments and FD team velocity, identifying which FD-built patterns are ready to graduate to core, and ensuring that every capability that ships does so at a bar customers can trust without thinking about it.

The best Platform PMs have defined platform capabilities at production bar in high-stakes environments and understand the difference between what is necessary to build, what is interesting to build, and what should never be built at all.

What You'll Do

• Define the foundation. Determine what needs to be true at the core platform layer — across each capability pillar — before anything reliable can be built on top of it.
• Sequence it. Prioritize and order platform work given customer commitments, FD team velocity needs, and what is actually blocking progress today.
• Identify patterns and graduate capabilities. Watch what FD teams are building across the application layer, determine what is genuinely repeating, and make the call on what moves to core — and when.
• Hold the quality bar. Every capability on the platform roadmap earns its place twice: once by being necessary, and again by being done well enough that customers trust it without thinking about it.
• Unlock delivery team time to value. Forward deployed delivery teams should spend their time solving the hardest customer problems, not rebuilding plumbing on every engagement.
• Partner across the organization. Work closely with platform engineering, forward deployed PMs, and BU leads to surface signal, resolve sequencing tradeoffs, and keep the roadmap grounded in what is actually blocking work.

What We're Looking For

Must-Have Qualifications

• 6+ years in product management with meaningful time owning platform, infrastructure, or developer-facing products at production bar.
• Demonstrated record of defining and shipping platform capabilities — not features on top of a platform someone else built.
• Strong sequencing judgment: can prioritize across competing customer commitments and team velocity needs with incomplete information, without thrashing.
• Technical fluency sufficient to hold real conversations with platform engineers about architectural tradeoffs across infra, auth, observability, deployment, and agent runtime.
• Extreme ownership and follow-through: closes loops without reminders, drives outcomes across teams without formal authority, holds self and others to commitments.
• Clear, precise communication: adjusts for audience (platform engineer vs. FD PM vs. executive); writes and speaks at the right level of detail.

Core Competencies

• Platform foundation ownership: has defined what a platform capability needs to be before it can be used reliably in production.
• Sequencing and prioritization judgment: sequences work against real customer commitments and FD team velocity needs.
• Pattern recognition: identifies when field-built work has genuinely repeated and is ready to graduate to core.
• Quality discipline: every capability earns its place twice — by being necessary and by being done well enough that it is trusted without thinking about it.
• Cross-functional influence: drives field teams and platform engineering toward shared outcomes through evidence and framing, not process.
• Operating in ambiguity: creates structure where there is none; makes sequencing calls with incomplete information; does not wait for fully-formed requirements.

Nice-to-Haves

• Direct experience with AI/ML platform infrastructure — agent frameworks, eval pipelines, fine-tuning workflows, or observability for production AI systems.
• Experience deploying into constrained environments: government, regulated industries, air-gapped or classified infrastructure.
• Prior experience as a platform or infrastructure PM at a company where field-built patterns were a key signal source for the core product.

Compensation and Benefits

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on this posting reflects the minimum and maximum target for new hire salaries for the position and may include several career levels at Scale. It will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training.

Scale employees in eligible roles are also granted equity based compensation, subject to board approval. You’ll also receive benefits including comprehensive health, dental, vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Equity and Pay Transparency

The base salary range for this full-time position in San Francisco, New York, and Seattle is $205,600 – $300,000 USD.

Equal Employment Opportunity

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or veteran status.

We comply with the United States Department of Labor’s Pay Transparency provision.

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