Product Manager, Employee Experiences

Stripe; New York (NY); Hybrid; USD 162,000 - 244,000; Full time

Benefits offered by this job

Equity

Company bonus/commissions

401(k) plan

Medical, dental, and vision benefits

Wellness stipend

Job summary

Stripe is seeking a Product Manager to own AI-enabled employee experience products, partnering with People, engineering, data, security, and legal teams. You will shape the roadmap and lead cross-functional delivery from discovery to adoption, balancing AI capabilities with privacy and governance considerations.

You will work on agentic products that guide processes, automate appropriate actions, and ensure trusted outcomes for employees and managers in a rapidly evolving enterprise environment.

Qualifications

• 5+ years of product management or equivalent experience leading software products
• Ability to navigate ambiguity and translate strategy into roadmaps
• Experience shipping multi-system product workflows
• Understanding of AI/ML product development, data needs, evaluation and privacy considerations
• Experience using AI-enabled tools to speed up discovery, prototyping, delivery, or evaluation
• Strong cross-functional leadership and stakeholder alignment skills
• Experience designing products with user trust and privacy at the core

Responsibilities

• Develop a deep understanding of employees, managers, and People practitioners and translate needs into a focused product roadmap
• Own end-to-end product lifecycle from discovery through delivery, adoption, and iteration
• Design coherent experiences that connect data, knowledge, workflows, and systems
• Collaborate with People, engineering, data, security, and legal to make sound tradeoffs
• Define metrics to understand adoption, engagement, and impact for products
• Develop agentic People products and determine where systems may act or defer to human judgment
• Use AI tools throughout product development to accelerate discovery and prototyping while protecting trust
• Lead adoption and establish ownership and support for new work practices

Skills

Product management

Ambiguity navigation

Cross-functional leadership

AI product development

AI discovery tools

Delivery & iteration

Trust and privacy

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

Stripe’s Financial Systems organization partners with Stripe’s People organization to build trusted, intuitive products for employees, managers, and People professionals. We aim to make routine interactions simple and self-service while ensuring that work requiring judgment or care reaches the right person with the right context.

Our products connect data, knowledge, workflows, and systems that span the employee experience. We are building toward a future in which employees and managers can get accurate answers and complete common tasks without navigating fragmented tools, while People teams can spend more time on the work that benefits most from

What you’ll do

You will own products that make it easier for employees to get accurate guidance and complete common People-related tasks, while helping People team focus their expertise on work that requires judgment and care. You will identify the highest-impact user problems, define the product strategy and roadmap, and lead products from discovery through delivery, adoption, and iteration.

This is an opportunity to shape a growing product area at the intersection of employee experience, enterprise systems, data, and applied AI. You will help develop agentic products that connect people to accurate guidance, automate appropriate actions, and help People practitioners focus their expertise where it matters most. Success requires understanding the capabilities and limitations of AI and machine learning when applied to business-critical, regulated, and strictly governed problems. You will also use AI-enabled tools throughout the product development lifecycle to accelerate discovery, prototyping, requirements development, evaluation, and iteration while protecting employee trust.

Responsibilities

• Develop a deep understanding of employees, managers, and People practitioners, then translate their most important needs into a focused product roadmap
• Own products end to end, from problem discovery and strategy through delivery, adoption, measurement, and iteration
• Design coherent experiences that connect fragmented data, knowledge, workflows, and systems
• Partner closely with the People org, engineering, data, security, legal, and others to make sound product and architecture tradeoffs
• Define measures to understand adoption, engagement, and impact for products and develop insights into the metrics to guide improvements to the product
• Develop agentic People products and define where systems may recommend, act, upscale, or defer to accountable human judgment
• Use AI-enabled tools throughout product development and help establish effective practices for AI-assisted discovery, prototyping, specification, testing, and iteration
• Lead adoption and establish sustainable ownership and support for products that change established ways of working

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 5+ years of product management or equivalent experience leading the development of software products for internal or external users
• Experience independently navigating ambiguity, identifying the underlying user problem, and converting broad strategies into focused product roadmaps
• Experience shipping products that connect workflows, data, and multiple systems or teams
• Practical understanding of AI and machine-learning product development beyond using LLM-based tools, including model capabilities, data requirements, evaluation methods, failure modes, privacy considerations, and the tradeoffs between probabilistic, deterministic, and human-led approaches
• Experience using AI-enabled tools to improve the quality and speed of product discovery, prototyping, delivery, or evaluation
• Demonstrated ability to lead across functions and build alignment among stakeholders with different expertise, incentives, and responsibilities
• Experience designing products where user trust, privacy, permissions, or other sensitive requirements are central to the product experience

Preferred Qualifications

• Experience with employee products, human-resources technology, People operations, enterprise workflow, or manager-facing tools
• Experience building governed data products, self-service experiences, or role-aware applications
• Experience shipping agentic or AI/ML-powered products for People or another trust-sensitive domain, with appropriate evaluation, privacy safeguards, escalation, and human accountability
• Experience leading adoption and organizational change for products that replace established manual processes

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, & events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $162,400 - $243,600. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

• equity
• company bonus or sales commissions/bonuses
• 401(k) plan
• medical, dental, and vision benefits
• wellness stipments

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.