Product Manager - EHE (grant funded)

Mecklenburg County Government; Charlotte (NC); On-site; USD 76,000 - 100,000; Full time

Job summary

Mecklenburg County Government's Public Health division seeks a Health Product Manager to lead informatics initiatives supporting the Ending the HIV Epidemic program. This exempt, on-site role coordinates project management and business analysis for modernizing our EHR ecosystem within the informatics operations team.

The ideal candidate has at least six years in public health with supervisory experience, a relevant bachelor's degree, and a track record in policy development, stakeholder

Qualifications

• Minimum of six years of public health, healthcare and/or regulatory experience.
• One year of supervisory experience or completion of an approved supervisory training program.
• Bachelor's degree in Public Health, Public Administration, Business Administration or related field
• Combination of relevant education and relevant experience accepted?

Responsibilities

• Interpret and ensure compliance with program policies, procedures and standards
• Manage and direct day to day services staff and resources of assigned health programs
• Develop partnerships with healthcare providers and areas of collaborative practice to ensure programs’ needs are met
• Assist with identifying funding opportunities and developing funding proposals
• Oversee education programs based on needs of target population
• Manage routine financial, service, and strategic planning reporting, including responding to data requests from County leadership.
• Collaborate effectively with external partners and community agencies
• Provide leadership for assuring and coordinating the availability of services to participants receiving health department services
• Respond in cases of urgent and/or emergent events that require public health interventions.

Skills

Public health management

Leadership

Policy development

Community collaboration

Data interpretation

Education

Bachelor's degree in Public Health, Public Administration, Business Administration or related field

Tools

Microsoft Office

Job description

Health Product Manager - Public Health

Ending the HIV Epidemic / Grant Funded

“FollowYour Calling, Find Your Career”

Hiring Range

$76,327.60 - $100,179.98.00 / year

Application deadline

open until filled

This is an exempt (salary) position.

Pay rates are based on education, skill, experience level and internalequity. Internal equity considerations include an assessment of theapplicant’s salary history and qualifications in comparison to the marketrate and requirements for the job.

About Us

At Mecklenburg County, you’ll have the chance to build a career asunique as you are with support, inclusive culture and technology tobecome the best version of you. We’re counting on YOUR unique voice andperspective to help Mecklenburg County Public Health become even better,too. Join us and build an exceptional experience for yourself, anda healthier world for all.

As a member of the Mecklenburg County Public Health team, you will becomea subject matter expert in the public health field. The CDCfoundation explains that “Public health is the science of protecting andimproving the health of people and their communities. This work isachieved by promoting health lifestyles, researching disease and injuryprevention, detecting, preventing, and responding to infectious disease”.

Come be a part of Mecklenburg County’s Public Health department’s visionto “assure the health and safety of our diverse and changing communitytoday and for future generations.”

Position Summary

Assess, coordinate and evaluate the operational functions ofCounty health programs to ensure quality, cost effective, andcustomer-oriented services are provided. This managerial position isresponsible for the development, review and revision of policies andprocedures that adhere to local, state, and/or federal legal andregulatory requirements of assigned programs.

The HealthProgram Manager will serve as the Product Manager for Public Health-wideinformatics-led initiatives, primarily functioning as the Project Managerand Business Analyst for the EHR transition supporting the Ending the HIVEpidemic (EHE), Ryan White, and related programs. This role sits within the InformaticsOperations team and is responsible for driving product development,coordinating multi-stakeholder implementation work, and ensuring thesuccessful delivery of a modernized EHR ecosystem.

Hours

Monday – Friday 8:00am – 5:00pm

NOTE: This isa fully on-site position. Remotework is currently not available.

Location

Valerie C. Woodard Center 3205 Freedom Drive, Charlotte, NC 28208

NOTE

This is a grant funded position under the CDC Public Health Infrastructure Grant. The projected end date is November 30, 2027.

Essential Functions

• Interpret and ensure compliance with program policies, procedures and standards
• Manage and direct day to day services staff and resources of assigned health programs
• Participate in community level planning to develop partnerships with healthcare providers and areas of collaborative practice to ensure programs’ needs are met
• Assist with identifying funding opportunities and developing funding proposals
• Participate in the development of policies and procedures for assigned area of responsibility
• Oversee education programs based on needs of target population
• Manage routine financial, service, and strategic planning reporting, including responding to data requests from County leadership.
• Collaborate effectively with external partners and community agencies
• Provide leadership for assuring and coordinating the availability of services to participants receiving health department services
• Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.

Minimum Qualifications

• Experience: Minimum of six years of public health, healthcare and/orregulatory experience; and one year of supervisory experience orcompletion of an approved supervisory training program.
• Education: Bachelor's degree in Public Health, Public Administration,Business Administration or related field
• Combinationof relevant education and relevant experience accepted?: Yes

Licenses and Certifications

• Annual Motor Vehicle Record (MVR) check required
• Requires a valid North Carolina or South Carolina Driver's License
• Requires County Driving Privileges

Preferred Qualifications

• Project Management Certification, preferred
• Project Management experience preferably in Public health or related fields
• Communication / Presentation skills

Knowledge, Skills and Abilities

Knowledge of

• Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Principles and processes for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Laws, legal codes, court procedures, precedents, government regulations, and agency rules, and the political climate
• Expertise in area of assignment

Skills

• Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Talking to others to convey information effectively
• Adjusting actions in relation to others' actions

Abilities

• Aligning Performance for Success: Focusing and guiding others in accomplishing work objectives
• Building Strategic Work Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
• Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
• Formal Presentations: Presenting ideas effectively to individuals or groups; delivering presentations suited to the characteristics and needs of the audience
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
• Leading through Vision and Values: Keeping the organization’s vision and values at the forefront of associate decision making and action.
• Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently
• Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
• Strategic Decision Making: Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values

Computer Skills

• Proficient in various computer applications including Microsoft Office Suite

Work Environment

• Works in an office setting with moderatenoise

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able toperform, with or without reasonable accommodation, each essentialfunction satisfactorily. Reasonable accommodations may be made to helpenable qualified individuals with disabilities to perform the essentialfunctions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions.Other duties may be assigned based on business need and the supervisor’srequest. Mecklenburg County reserves the right to revise the jobdescription at any time. Designated positions may be required to assistin emergency and/or disaster situations.