Product Manager - Discovery & Search

AXS; Los Angeles (CA); On-site; USD 100,000 - 138,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation and sick time

Life insurance

401k with 3% match

FSA/HSA options

Wellness program

Job summary

AXS seeks a Product Manager for Discovery & Search Fan Experience to own the product lifecycle from planning to execution. You will collaborate with engineering, QA, design, data analytics, and client success teams to deliver fan-centric products that meet business goals.

Responsibilities include leading sprint ceremonies, maintaining a healthy backlog, writing detailed requirements, and defining KPIs to drive continuous improvement across global squads.

Qualifications

• BA/BS degree in business, MIS, CS or related field required; advanced degree preferred.
• 2–5 years in product management with end-to-end lifecycle experience.
• Strong sprint ceremonies and backlog management capabilities.

Responsibilities

• Own day-to-day execution for agile squads and sprint ceremonies.
• Write and prioritize Jira tickets; maintain backlog health.
• Unblock progress by managing engineering and QA blockers.
• Drive process improvements and team cohesion across squads.
• Create functional specs, process maps, and user stories.
• Gather detailed product requirements aligned to roadmaps.
• Collaborate with engineering, design, data analytics, and client success.
• Define and track KPIs; support performance reporting.
• Implement test-and-learn to iterate MVP to scalable solutions.
• Stay informed on industry trends to evolve offerings.

Skills

Agile execution

Jira backlog mgmt

Cross-functional collaboration

APIs knowledge

Product management experience

Live entertainment/ticketing domain

Education

BA/BS degree in related field

Advanced degree preferred

Tools

Jira

REST API tooling

Job description

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

The Role

AXS is looking for a talented and motivated professional to join our Product Management team as a Product Manager for our Discovery & Search Fan Experience. In this role you will be responsible for managing the entire product life cycle from planning to execution in support of organizational strategy and objectives. This role will collaborate with cross-functional teams to ensure the timely and successful delivery of high-quality products that meet business needs. You will play a critical role in supporting the execution of our fan experience product squads - helping lead sprint ceremonies, manage ticket writing and prioritization, and handle day-to-day team and stakeholder requests.

What You'll Do?

• Own the day-to-day execution and delivery support for agile squads, including leading sprint ceremonies (standups, planning, grooming, reviews, retros).
• Write and prioritize Jira tickets to maintain a healthy and well-organized backlog; ensure timely grooming and delivery readiness.
• Manage intake of questions, blockers, and daily operational needs from Engineering, QA, and cross-functional partners to unblock progress.
• Drive continuous improvement within the squads by designing and implementing systems - processes, measuring objectives, and driving team cohesion.
• Build and maintain detailed functional specifications, process maps, and user stories to guide product development.
• Gather and synthesize detailed product requirements, that align to product roadmaps, for review and approval from stakeholders.
• Work closely with engineering, design, data analytics, and client success teams to deliver products that align with business goals.
• Define and track product KPIs to support performance reporting, identify blockers, and recommend incremental improvements.
• Implement a test-and-learn framework to iterate on product capabilities, from MVP to scalable solutions.
• Stay informed about industry trends and emerging technologies to evolve product offerings continually.

What Will You Bring?

• BA/BS Degree (4-year) (Advanced Degree Preferred) bachelor's degree or equivalent experience required; degree in Business, Management Information Systems, Computer Science or related field preferred.
• 2-5 years' experience in a Product Management role.
• Strong execution skills, with demonstrated experience managing sprint ceremonies, backlogs, and cross-functional coordination across engineering and QA.
• Skilled in Jira and backlog management to ensure smooth sprint execution.
• Knowledge of Agile/SDLC delivery methodologies. Agile certifications are a plus.
• Technical knowledge of APIs and REST API based services
• Experience with B2C/B2B2C products and emerging trends.
• Experience working in a complex global technology company.
• Experienced in collaborating with cross-functional teams, across geographies including executive management, product management, operations, legal, sales, and marketing.
• Skilled in delivering products that scale and meet customer needs.
• Strong organizational skills within a highly demanding environment.
• Experience in live entertainment, ticketing, or adjacent industries (such as sports, venue management, or hospitality) is a plus.

Pay Scale

$100,375- $138,015

Bonus

This position is eligible for a bonus under the current bonus plan requirements.

Benefits

Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

What's in it for You?

• Extraordinary People - we're not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min interview (Recruiter)
• Stage 2: 45-min virtual interview (hiring manager)
• Stage 3: two separate 30-min virtual peer interviews
• Stage 4: 60-min Onsite Case Study Presentation/Discussion
• This schedule may be subject to change.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We're an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.