Product Manager, Digital Assets, Stablecoins
Charles Schwab
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Benefits offered by this job
Job summary
Qualifications
- 5+ years’ experience in product, strategy, or operations role in retail online brokerage or cryptocurrency.
- Extensive knowledge of on-chain products such as stablecoins and DeFi.
- Strong attention to detail and ability to manage ambiguity.
- Experience delivering digital asset product experiences around stablecoins
- Strong understanding of digital assets, blockchain networks and related tools
- Ability to articulate product vision and strategic implications clearly
- Proactive and detail-oriented with cross-functional influence
Responsibilities
- Drive strategy and user experience for stablecoin offerings.
- Collaborate across services to maximize value in crypto experiences.
- Monitor cryptocurrency developments and align with regulatory needs.
- Analyze data and synthesize insights to inform product decisions
- Support go-to-market planning and regulatory alignment
- Act as a flexible contributor across discovery, delivery and measurement
Skills
Education
Tools
Job description
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in‑office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Charles Schwab’s Digital Assets business unit is building a crypto offering for retail clients. This offering will complement and integrate with the existing extensive range of products at Schwab, including our trading platforms, research and analysis tools, award‑winning educational resources, a financial news and content network, and service and relationships tailored to trader clients’ needs.
Within Digital Assets, this opening reports into the Product Team that is accountable for various crypto client experiences and services including account enrollment, money movement, crypto trading, and crypto transfers.
This Senior Manager role will be responsible for driving key aspects of the strategy, execution, and user experience around our stablecoin offerings. Post‑launch, this role will manage improving the client experience by iterating on a range of capabilities for our stablecoin products, including enhancements and product extensions, while optimizing for revenue, risk management, and the overall value of the offering, consistent with Schwab’s ‘through the client’s eyes’ strategy.
This role involves collaboration and cross‑functional work across many services and business lines; engaging partners at all levels to develop strategies to maximize the value of the cryptocurrency transfers and on‑chain experiences for both clients and Schwab. Core accountabilities include:
- Partnering with the Product Lead to develop the product vision, strategy, and roadmap for our stablecoin products and work closely with the key partners including Trading Services, Retail Digital, Schwab Technology Services, Bank & Trust Services, Operations, Finance, & Client Service & Support to deliver it.
- Contribute to the execution and delivery of our desired stablecoin experiences and ensure they are complementary to other cryptocurrency, brokerage, and bank products at Schwab
- Help refine the product roadmap and priorities by managing opportunity backlog and defining enhancements/changes to the stablecoin product based on customer value, feasibility, viability, and usability
- Drive business analysis on new product experiences/features by partnering with SMEs across product, business, operations, and technology to conduct process mapping, requirements documentation, and use case modeling to help convey opportunities to delivery teams
- Act as a utility player and step in when needed to support ad‑hoc tasks across discovery/product strategy, delivery, and measurement of the product
- Use data effectively to help drive user insights and inform product decisions
- Partner with content strategy and design teams to support the process of getting new content and designs approved by legal and compliance
- Partner with operations teams to help drive the formation of key operational processes and programs supporting the crypto business
- Partner with marketing to help drive crypto product awareness, engagement, and adoption, and to develop and define go to market plans that support
- Proactively monitor developments in the cryptocurrency and digital asset space, including alignment with Legal and Risk on the evolving regulatory landscape, and formulate recommendations for changes/enhancements/extensions to stablecoins and their use cases
- 5+ years’ experience working in the retail online brokerage or cryptocurrency industry in a product, strategy, or operations role
- Extensive knowledge of on‑chain products including stablecoins, DeFi, crypto trading, crypto transfers, and more
- Established history of developing or supporting development of digital asset product experiences around related to stablecoins
- Robust knowledge of digital assets and cryptocurrency, with a focus on various commonly held assets and their respective blockchain networks, as well as important tools like block explorers.
- Passion to learn and engage with digital assets, cryptocurrency, stablecoins and the blockchain ecosystem
- Experience creating and maintaining perspective on strategic implications of key developments in the external environment, industry trends and competitor actions
- Demonstrated experience delivering high impact customer facing product experiences
- A deep knowledge and admiration for the fundamental principles of product management
- A keen eye for delightful product design
- Strong interpersonal and influencing skills, especially in cross‑functional teams
- Ability to articulate product vision and objectives in written and verbal forms
- High attention to detail, sense of urgency and proactiveness
- Comfort dealing with ambiguity in a dynamic and fast‑paced work environment
- Experience optimizing operational processes
- Personally and professionally aligned with Schwab’s vision and values, and a deep interest in financial services and cryptocurrency
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28‑day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
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