Product Manager, Developer Platform

JPMorganChase; Jersey City (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorganChase in Jersey City seeks a Product Manager for the Developer Platform to guide two products' roadmaps and end-to-end delivery. You’ll translate user needs into outcomes, collaborate with engineering, and drive adoption across the bank.

You’ll leverage analytics, customer feedback, and AI tools to ship features that improve developer productivity and integration with the broader JPMorganChase ecosystem. Strong communication and cross-functional leadership are essential.

Qualifications

• 5+ years of product management experience delivering customer-facing or platform products.
• Ability to define product strategy, manage roadmaps, and prioritize effectively.
• Experience leading cross-functional teams and driving execution in an agile environment.
• Ability to influence stakeholders and build coalitions.
• Strong written and verbal communication with structured problem-solving.
• Experience in a large, complex company.

Responsibilities

• Own the roadmap and execution for two products within the Developer Platform portfolio.
• Lead discovery and intake, translating customer problems into clear requirements and backlogs.
• Gather and synthesize feedback and signals to identify opportunities and measure impact.
• Partner with engineering to deliver features end-to-end from concept to adoption.
• Review support tickets and user-reported issues to drive product improvements.
• Create stakeholder communications, user documentation, and training materials.
• Drive integration of the Developer Platform into JPMorganChase ecosystem via APIs and interfaces.
• Apply AI tools to increase productivity and enhance capabilities.

Skills

Product management

Cross-functional leadership

Agile delivery

Stakeholder influence

Communication

Large org experience

Tools

Jira

Adobe Analytics

APIs

CI/CD

Job description

Job Description

You enjoy shaping the future of developer productivity as a core leader—building a platform that makes engineers' lives better, driving value for the bank, and delivering experiences that developers love. Join our small, nimble team and make a meaningful impact by solving big problems for the business.

As a Product Manager on the Developer Platform team, you will be an integral part of the team that builds the platform that makes JPMorganChase a better place to work. We create a platform that lets developers, and the teams that work with developers, add value to the bank and do it as effectively as possible. Acting as the voice of the customer, you lead the end-to-end product life cycle: you guide successful launches, gather crucial feedback, and ensure top-tier experiences for developers and the teams that work with them.

Our vision is that everyone, technical and non-technical, has the right to an awesome experience with our developer platform. We deliver best-in-class solutions that are fit-for-purpose for the bank: we give non-developers easy access to the platform, and we provide developers with easy access to their tools within it.

Job Responsibilities

You will be the Product Manager of two of our products. Your responsibilities will be to:

• Own the roadmap and execution for two products within the Developer Platform portfolio (product details to be confirmed), aligning priorities to user needs and measurable business outcomes.
• Lead discovery and intake, translating customer problems into clear requirements, prioritized backlogs, and delivery plans (e.g., using Jira).
• Gather and synthesize feedback and product signals—both active (e.g., CSAT) and passive (e.g., Adobe Analytics)—to identify opportunities, prioritize work, and measure impact.
• Partner with engineering and cross-functional teams to deliver features end-to-end: concept, requirements, delivery, launch, adoption, and iteration.
• Review support tickets and user-reported issues to identify root causes and drive product improvements.
• Build stakeholder communications, user documentation, and training materials to drive adoption and successful rollouts.
• Drive integration of the Developer Platform into the broader JPMorganChase ecosystem through APIs and standardized integration interfaces.
• Apply AI tools to increase your productivity and enhance product capabilities where appropriate.

Required Qualifications, Capabilities, And Skills

• 5+ years of product management experience (or equivalent expertise) delivering customer-facing or platform products.
• Demonstrated ability to define product strategy, manage roadmaps, and prioritize effectively.
• Experience bringing together cross-functional teams and driving execution in an agile delivery model.
• Ability to influence stakeholders with diverse points of view and build coalitions.
• Strong written and verbal communication skills with a structured approach to problem-solving.
• Relevant experience working in a large company in a complex environment.

Preferred Qualifications, Capabilities, And Skills

• Strong developer empathy and understanding of developer workflows, using qualitative and quantitative evidence to uncover needs.
• Familiarity using AI as a PM to accelerate research, synthesis, writing, analysis, and decision-making.
• Comfort using product analytics and usage metrics (e.g., adoption, engagement) to prioritize and measure impact.
• Experience with developer platforms/tools (e.g., internal platforms, APIs, self-service portals, CI/CD, developer tooling).

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.