Product Manager, Data Management & Services

10000 FactSet Research Systems Inc.; Norwalk (CT); Hybrid; USD 108,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee stock purchase program

Paid time off

Job summary

FactSet is hiring a Product Manager for Data Management & Services (DaaS) in Norwalk. You will shape product strategy, define requirements, and own the lifecycle from discovery to go-to-market for enhanced data solutions.

You’ll collaborate across Product, Content Operations, Engineering, Sales, Implementation and Support to deliver client-focused outcomes. You will act as a subject matter expert on DaaS workflows and FactSet’s data content, translating client needs into scalable solutions and

Qualifications

• Bachelor's degree in STEM, finance, economics, or other relevant field.
• 5+ years relevant experience product management experience including delivery of data, analytics, or workflow solutions within financial services, capital markets, market data, or fintech environments.
• Experience working with cross‑functional teams to deliver on the product strategy and vision.
• Ability to align and include engineering, design, product marketing and other stakeholders.
• Proven ability to troubleshoot client issues and solve them with a combination of creativity, analytical skills, and subject matter expertise.
• Demonstrated autonomy and impact in previous product roles.
• Strong communication, presentation, and interpersonal skills.
• Strong knowledge of technologies such as APIs, SQL, Cloud Services (e.g., AWS, Snowflake, Databricks) and agentic tools.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Responsibilities

• Understand the market and competitive landscape through research and client engagement and use that knowledge to validate product strategy and priorities as well as to inform commercial strategy.
• Define product requirements keeping in mind feasibility, scalability, standardization, impact, usability and scope.
• Own the product development lifecycle from discovery through execution to go-to-market for new product enhancements.
• Work closely with various internal teams (e.g., Product, Sales, Content Operations, Engineering) to align strategically and ensure cohesive and coordinated efforts in client solutions and implementation.
• Serve as a subject matter expert in both FactSet’s suite of DaaS services and FactSet’s symbology and entity content for prospective and current clients by illustrating DaaS workflows, conveying value props and partnering with clients, Sales and Implementation to translate client needs into solutions.
• Contribute to the design, documentation, packaging and pricing of technical solutions tailored to client business requirements, following team and product standards and best practices.
• Provide high-level support for existing client solutions such as troubleshooting complex issues, modifying/ enhancing workflows, and escalating needs to Content Operations

Skills

APIs

SQL

Cloud services

Stakeholder management

Cross-functional teamwork

Education

Bachelor's degree in STEM/finance/economics

Tools

AWS

Snowflake

Databricks

Job description

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision‑making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Locations: New York City, Norwalk, Boston, Chicago, San Francisco

Working Environment: Hybrid

Your Team's Impact

The Product Manager – Data Management & Services is responsible for performing discovery, defining strategy, and ultimately overseeing the launch and execution of solutions within the Data Management & Services - Data as a Service (DaaS) product line. The Data Management & Services team aims to solve a client’s data management challenges by employing a cohesive array of technologies backed by FactSet’s security and entity content to organize and connect a firm’s dissociated data sets. This facilitates data governance, alleviates operational overhead, and ultimately drives insights across the organization. A client’s data management needs can range from basic identifier resolution to complete outsourcing of end-to-end workflows. This role is focused on FactSet’s DaaS product line which includes a comprehensive set of services that ingest, connect, normalize and manage a client’s data and serves a global client base. You will work heavily across Product Management, Content Operations, Engineering, Sales, Implementation and Support to ensure client success and bring new solutions to the market.

What You'll Do

• Understand the market and competitive landscape through research and client engagement and use that knowledge to validate product strategy and priorities as well as to inform commercial strategy
• Define product requirements keeping in mind feasibility, scalability, standardization, impact, usability and scope
• Own the product development lifecycle from discovery through execution to go-to-market for new product enhancements
• Work closely with various internal teams (e.g., Product, Sales, Content Operations, Engineering) to align strategically and ensure cohesive and coordinated efforts in client solutions and implementation
• Serve as a subject matter expert in both FactSet’s suite of DaaS services and FactSet’s symbology and entity content for prospective and current clients by illustrating DaaS workflows, conveying value props and partnering with clients, Sales and Implementation to translate client needs into solutions
• Contribute to the design, documentation, packaging and pricing of technical solutions tailored to client business requirements, following team and product standards and best practices
• Provide high-level support for existing client solutions such as troubleshooting complex issues, modifying/ enhancing workflows, and escalating needs to Content Operations

Day to Day Responsibilities

• Respond to client and stakeholder questions
• Track and assist with client opportunities
• Enhance and update collateral
• Implement BAU and KTLO product enhancements

What We're Looking For Required Skills

• Bachelors’ degree in STEM, finance, economics, or other relevant field, or equivalent experienc
• 5+ years relevant experience product management experience including delivery of data, analytics, or workflow solutions within financial services, capital markets, market data, or fintech environments
• Experience working with cross‑functional teams to deliver on the product strategy and vision.
• Ability to align and include engineering, design, product marketing and other stakeholders
• Proven ability to troubleshoot client issues and solve them with a combination of creativity, analytical skills, and subject matter expertise
• Demonstrated autonomy and impact in previous product roles
• Strong communication, presentation, and interpersonal skills
• Strong knowledge of technologies such as APIs, SQL, Cloud Services (e.g., AWS, Snowflake, Databricks) and agentic tools
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Desired Skills

Knowledge of FactSet's off-platform products, solutions, and client workflows

Salary

The budgeted amount range for this position in the States of Connecticut and California and in New York City is $108k - $135K

Being a FactSetter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start‑up.
• Support for your total well‑being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company‑wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
• Learn more about our benefits here.

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

Company Overview

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy‑side and sell‑side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next‑generation workflow solutions, and client‑centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more atwww.factset.comand follow us onXandLinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. Join a team of highly motivated, talented individuals who are empowered to find answers through creative technology. Spread the news! We understand the importance of connections, which is why we have launched an external referral pilot program in the United States. If you are a partner, customer, or vendor; you are now able to refer top talent for a monetary reward. Please note some exclusions may apply*