Product Manager: Customer-Driven, Impactful Delivery

Levelpath; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical/dental/vision

Equity package

Commuter benefits

401k plan

Flexible PTO

Office amenities & team events

Job summary

Levelpath is seeking a product manager to deeply understand customer pain points through conversations, implementation, support tickets, and use data to drive prioritized improvements. You will partner with engineering to ship features and help tailor demos while ensuring the overall product’s success.

You will work in an office environment in New York, collaborating with leadership and customer teams to deliver high-impact solutions.

Qualifications

• 4+ years of experience as a product manager.
• Exceptional interpersonal communication, relationship management and organizational skills.
• Understanding the needs and complexities of large enterprise customers.

Responsibilities

• Deeply understand customers and users pain points through meetings, implementation, support tickets, and product usage.
• Distill insights into clear problem statements and prioritize product enhancements.
• Collaborate with engineering to implement features and capabilities.
• Support testing of complex feature releases or configuring demos for prospects.
• Work in office, collaborating with leadership and customer teams.

Skills

Product management

Stakeholder communication

Collaboration

User research

Job description

Levelpath is seeking a product manager to deeply understand customer pain points through conversations, implementation, support tickets, and use data to drive prioritized improvements. You will partner with engineering to ship features and help tailor demos while ensuring the overall product’s success.

You will work in an office environment in New York, collaborating with leadership and customer teams to deliver high-impact solutions.