Product Manager- Consumer and Developer Experience

Capital One Group; Chicago (IL); Híbrido; USD 150.000 - 171.000; Jornada completa

Descripción de la vacante

Capital One is seeking a Product Manager for Consumer and Developer Experience to reimagine customer journeys through technology. You will lead product initiatives across governance, tagging, data collection, and analytics platforms, ensuring privacy and compliance while enabling decision-making with high-quality data.

You will collaborate with engineering, analytics, and marketing teams to deliver scalable platform capabilities that support both near-term improvements and long-term value across

Formación

• Bachelor's or Master's in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, CS, etc.).
• Business or Marketing degree or Bachelor's with at least 3 years of Product Management experience.
• Experience managing data governance, tagging, or instrumentation platforms.

Conocimientos

Cross-functional collaboration

Data-driven decision making

Customer-centric

Strategic thinking

Educación

Bachelor's or Master’s in a quantitative field

Business or Marketing or Bachelor's with 3 years PM experience

Herramientas

Analytics tracking frameworks

Tagging/instrumentation platforms

Data governance platforms

Descripción del empleo

Product Manager- Consumer and Developer Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

The Consumer & Developer Experience (CDX) organization builds the foundational technologies that power our end-to-end customer journey. Within this organization, the CBA (Consumer Behavior Analytics) and OneTag teams own the core tagging, data collection, data consumption, and governance capabilities that enable trusted, well-instrumented analytics across every customer-facing digital surface. This team ensures that data collected across our web and app properties is accurate, compliant, and consistently governed, giving product, marketing, and analytics teams the confidence to make decisions on a strong data foundation. Joining this group means helping shape the platforms and processes that sit underneath nearly every digital experience at Capital One, working across a broad set of stakeholders and products to scale a modern, trustworthy data collection and consumption ecosystem.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications

• Experience managing data governance, tagging, or instrumentation platforms
• Familiarity with analytics tracking, data collection frameworks, or compliance/privacy requirements as they relate to digital data collection
• Experience partnering with cross-functional engineering and analytics teams to deliver platform capabilities at scale

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Richmond, VA: $149,800 - $171,000 for Manager, Product Management
• New York, NY: $179,700 - $205,100 for Manager, Product Management
• Chicago, IL: $149,800 - $171,000 for Manager, Product Management
• McLean, VA: $164,800 - $188,100 for Manager, Product Management
• San Francisco, CA: $179,700 - $205,100 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.