Product Manager - Client Portal

Marsh & McLennan Companies; Richmond (MI); Hybrid; USD 166,000; Full time

Job summary

A leading insurance and professional services firm seeks an experienced Product Manager for their Client Portal. This role involves establishing a product vision, developing roadmaps, and collaborating with various stakeholders. Ideal candidates will have over 8 years of experience in product management, preferably within web applications or financial services, and a strong understanding of Agile methodologies. The position offers salary up to $165,300, flexible remote work, and a comprehensive benefits package.

Benefits

Salary up to $165,300

Generous time off

Comprehensive benefits package

Qualifications

• 8+ years of experience in product management, preferably in web applications or client portals.
• Previous experience in an insurance agency or brokerage is essential.
• Proven track record of delivering successful digital products that enhance client engagement.

Responsibilities

• Establish and maintain a compelling product vision for the Client Portal.
• Develop a product roadmap prioritizing features based on client needs and market trends.
• Analyze product performance metrics and user feedback to guide strategic decision-making.

Skills

Product management

Agile methodologies

Analytical skills

Interpersonal skills

Education

Bachelor's degree in Business, Computer Science, or related field

MBA preferred

Tools

ADO

JIRA

Trello

Job description

Employer Industry: Insurance and Professional Services

Why consider this job opportunity

• Salary up to $165,300
• Opportunity for career advancement and growth within the organization
• Flexible remote work options available
• Generous time off, including personal and volunteering days
• Comprehensive benefits package including tuition reimbursement and professional development opportunities
• Supportive and inclusive workplace culture that values diverse backgrounds and perspectives

What to Expect (Job Responsibilities)

• Establish and maintain a compelling product vision for the Client Portal that aligns with the employer's strategic goals
• Develop a product roadmap prioritizing features based on client needs and market trends
• Collaborate with business stakeholders to gather insights and understand regional priorities
• Work closely with cross‑functional teams to ensure high‑quality feature delivery tailored to diverse clients
• Analyze product performance metrics and user feedback to guide strategic decision-making and optimize client experience

What is Required (Qualifications)

• 8+ years of experience in product management, preferably in web applications or client portals within the insurance or financial services industry
• Bachelor's degree in Business, Computer Science, or a related field; MBA preferred
• Previous experience in an insurance agency or brokerage is essential
• Proven track record of delivering successful digital products that enhance client engagement
• Familiarity with Agile methodologies and project management tools (e.g., ADO, JIRA, Trello)

How to Stand Out (Preferred Qualifications)

• Strong analytical and problem‑solving skills
• Excellent communication and interpersonal skills to work effectively with various stakeholders
• Understanding of web development technologies and frameworks
• Experience with data analytics tools and techniques to measure product performance

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