Product Manager- Claims & Disputes

JPMorgan Chase & Co.; Columbus (OH); Presencial; USD 95 000 - 135 000; Tempo integral

Resumo da oferta

JPMorgan Chase & Co. is seeking a Product Manager in Claims and Disputes to shape new offerings and oversee the end-to-end lifecycle, acting as the voice of the customer to deliver valuable products and strong client experiences.

You will guide discovery, development, and market research, align with cross-functional teams, and ensure scalable, resilient solutions. This full-time, in-office role requires steering the product roadmap and measuring success with defined metrics.

Qualificações

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Responsabilidades

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Conhecimentos

Product management

Market research

Backlog management

Cross-functional collaboration

Data analytics

Lifecycle management

Descrição da oferta de emprego

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Claims and Disputes, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience supporting more than one CCB Operations Function/Line of Business
  

Additional information

• Visa sponsorship is not available for this position
• Work schedules will be full-time in office, on a 40-hour per week schedule