Product Manager, Benefits

Doist; New York (NY); On-site; USD 131,000 - 161,000; Full time

Job summary

Justworks in New York City is seeking a Product Manager for the Benefits team. You will own the roadmap, collaborate with engineering and design, and drive initiatives that simplify benefit decisions for small businesses.

You will balance customer-facing and internal-facing concerns, remove obstacles, and articulate decisions clearly to stakeholders. The role emphasizes independent work within scope and delivering high-quality output aligned with business goals.

Qualifications

• 2 years of product management experience in a modern tech business or equivalent in software analytics.
• Strong problem-solving skills to break down complex problems for team execution against business needs.
• Willingness to understand the business model through interviews with coworkers, customers and prospects.
• Deep user empathy and a high bar for user experience.
• Excellent persuasion and advocacy using clear frameworks, story-telling and first-principles reasoning.
• Strong technical acumen is a plus.
• Prior experience in a highly regulated domain (e.g. fintech or healthcare) is a plus.

Responsibilities

• Demonstrate ownership for the products you build and understand shipping services that can scale with Justworks.
• Shape the strategy and roadmap for Benefits initiatives and articulate business impact to stakeholders across product and engineering.
• Partner with engineering to investigate issues/bugs and develop technical knowledge.
• Understand the PDLC from discovery through delivery and iteration.
• Build relationships across teams with curiosity, empathy, and customer-centered partnership.
• Support team processes and ceremonies and contribute to problem-solving.
• Take on opportunities beyond core responsibilities to drive product strategy and impact.

Skills

Product management

Problem-solving

User empathy

Persuasion

Technical acumen

Job description

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.

We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business.

We solve HR issues.

We’re data-driven and never stop iterating.

If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks.

These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you'll fit right in.

About the team / Product at Justworks

The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. We craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. We deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you'll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.

About the role

The Benefits team empowers small businesses to easily offer the health insurance, wealth benefits, and perks that help them attract and retain talent while promoting their teams’ well-being. We build intuitive, guided experiences that simplify complex decisions and streamline administration across a robust suite of competitive benefit offerings. As a Product Manager of Benefits, you'll play a high-impact role by driving the roadmap of a team core to the delivery of our mission. You'll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery. Across your initiatives, you'll balance both product (customer-facing) and platform (internal-facing) concerns, optimizing all aspects to meet our high standards. As a champion for your team’s focus and productivity, you'll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks’ business objectives. You will operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders.

Responsibilities

• Demonstrate ownership for the products you build and an understanding of shipping services that can perform and scale with Justworks
• Shape the strategy and roadmap for key Benefits initiatives and articulate a compelling vision of business impact to stakeholders across the product and engineering organizations
• Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance
• Actively hone your knowledge of the PDLC, from discovery through delivery and iteration
• Build strong relationships across teams by demonstrating curiosity, empathy, and a commitment to customer-centered partnership
• Contribute to team problem-solving and actively support or facilitate team processes and ceremonies
• Take on opportunities beyond core responsibilities to support product strategy and drive impact

What you’ll need

• Minimum of 2 years of product management experience in a modern technology business or equivalent experience in software engineering, data science, or business analytics
• A strong commitment to problem-solving, capable of breaking down complex problems for team execution against business needs
• A willingness to deeply understand the fundamentals of our business model and prioritize your own education and development through interviews with coworkers, customers and prospects
• Deep user empathy and a high bar for user experience
• Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning
• Strong technical acumen is a plus
• Prior experience working in a highly regulated domain (e.g. fintech or healthcare) is a plus

The base wage range for this position based in our New York City Office is targeted at $131,000.00 - $161,000.00 per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks .

Diversity

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [e-mail] . Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report