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GoodLeap is seeking a Senior AI Product Manager to drive a unified vision for AI Transformation and Salesforce initiatives. You will own discovery, requirements, backlog, and delivery while coordinating go-to-market and adoption with business units.
You will partner with Legal, Security, and Compliance, including AI governance processes, to promote product adoption and identify growth opportunities. Excellent communication is essential.
About GoodLeap:
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Contribute to and articulate a clear product vision and unified roadmap across the AI Transformation and Salesforce teams. Gain a deep understanding of the AI landscape and internal user needs; leverage that knowledge to prioritize new AI products, Salesforce enhancements, and automation opportunities that drive engagement, satisfaction, and operational efficiency.
Own all aspects of product development for both teams: discovery, requirements, feature prioritization, backlog management, and delivery. Coordinate go-to-market and adoption activities with business units. Ensure Salesforce platform work and AI initiatives are sequenced coherently and stakeholder expectations are managed.
Partner with business units, Legal, Security, and Compliance (including AI governance processes) and Salesforce stakeholders in sales and operations to promote adoption of new products and features, and to identify new opportunities that drive growth.
Define and analyze key product metrics; use data to make informed decisions and continuously improve performance. Regularly provide updates to senior leaders, stakeholders, and squad members, tailoring communication to the audience.
Proficient in overseeing AI/ML-based products; skilled at managing intricate data, processing, and analysis tasks to drive business outcomes
Demonstrated expertise leveraging AI technologies (including LLMs and agentic workflows) to achieve tangible business outcomes, with a proven implementation track record
Working knowledge of the Salesforce platform (Sales/Service Cloud, release cycles, admin/configuration concepts) strongly preferred
Proactive bias to action, prioritizing quick execution in a fast-paced environment
Proven ability to thrive in cross-functional environments and deliver scalable solutions that resonate with user needs
Data-driven excellence: leverages insights to inform iterative product enhancements and maximize impact
Entrepreneurial spirit - adept at scaling new products from scratch and thriving in ambiguity
Superior communication skills; able to communicate complex messages and trade-offs to audiences from engineers to executives
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
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