Product Manager: AI-Powered DMS & Field Service Solutions

VitalEdge Technologies Inc.; Waltham (MA); Hybride; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Uncapped PTO

Résumé du poste

VitalEdge Technologies is seeking a self-starting Product Manager to own a portfolio of Layered Apps built around its core DMS. You will shape product direction, collaborate with customers, engineering, UX, QA and support, and guide AI-first experiences across the portfolio.

The role covers service planning, dealer operations workflows and new applications, requiring hands-on AI product delivery, market insight and strong cross‑functional leadership in a fast‑growing environment.

Qualifications

• 5+ years of product management experience in B2B SaaS or enterprise software.
• Ability to manage multiple use cases and build products that extend a core system of record such as an ERP or DMS.
• Hands-on experience building and shipping AI-powered products or features, such as LLM-based assistants, AI agents, predictive models or intelligent automation.
• Working knowledge of AI product development and measurement, including data requirements, model evaluation, prompt and workflow design, and responsible AI considerations.

Responsabilités

• Define product vision, strategy and prioritized roadmaps aligned with Layered Apps and company goals.
• Monitor market, competitor and customer trends in the equipment dealer space; adjust product positioning and priorities as needed.
• Build business cases for features and applications, including sizing, pricing input and success metrics; determine which adjacent dealer use cases to pursue as the portfolio grows.
• Serve as the product expert for customers, internal teams and leadership.
• Own and continuously improve use cases across service planning, dealer operations workflows, adjacent use cases around the core DMS, and new applications.

Connaissances

Product management

AI products

B2B SaaS

ERP/DMS

Stakeholder comms

Formation

Bachelor’s degree in Business, Engineering, CS or related

Outils

Jira

Confluence

Aha!

Productboard

Product analytics platforms

Description du poste

VitalEdge Technologies is seeking a self-starting Product Manager to own a portfolio of Layered Apps built around its core DMS. You will shape product direction, collaborate with customers, engineering, UX, QA and support, and guide AI-first experiences across the portfolio.

The role covers service planning, dealer operations workflows and new applications, requiring hands-on AI product delivery, market insight and strong cross‑functional leadership in a fast‑growing environment.