Product Manager, Activation & Onboarding

Capital One National Association; McLean (VA); On-site; USD 111,000 - 127,000; Full time

Job summary

Capital One is seeking a Senior Associate, Product Manager for CreditWise in McLean, VA. This role focuses on onboarding customers and ensuring early success, bridging enrollment to ongoing engagement, and coordinating with analysts, engineers, and partners to deliver a trusted Activation experience.

You will work in a cross-functional, agile setting to translate business needs into MVP features, balancing risk and user value as you build customer-centric solutions.

Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
• 1+ years translating business strategy or analysis into consumer facing digital products.

Responsibilities

• Onboard customers and set them up for success in Activation.
• Bridge seamless enrollment with long-term feature engagement for early users.
• Collaborate with analysts, engineers, design, Risk, and Compliance partners.

Skills

Intellectually Curious

Communicator & Influencer

Do-er

Passionate & Customer Focus

Learner

Team Player

Education

Bachelor’s degree or military experience

Bachelor’s degree in computer science or engineering

Job description

Capital One is seeking a Senior Associate, Product Manager for CreditWise in McLean, VA. This role focuses on onboarding customers and ensuring early success, bridging enrollment to ongoing engagement, and coordinating with analysts, engineers, and partners to deliver a trusted Activation experience.

You will work in a cross-functional, agile setting to translate business needs into MVP features, balancing risk and user value as you build customer-centric solutions.