Product Manager

OX Tools; West Henrietta (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

OX Tools is seeking an experienced Product Manager to lead a portfolio of professional hand tools across the US and Canada. The role covers product development, lifecycle management, and market execution with a hands-on, hardware-focused approach.

The successful candidate will collaborate with global R&D, engineering, design, sourcing, sales, and marketing to deliver high-quality tools to market, grow into a strategic leadership role, and support tradeshows and customer engagements across North

Qualifications

• 2+ years’ experience in product management or a closely related role.
• Experience within tools, hardware, or durable consumer goods preferred.
• Exposure to managing products through at least part of the product lifecycle.
• Understanding of US and Canadian markets and distribution models.
• Strong analytical skills with the ability to interpret data and customer insights.
• Good project coordination and stakeholder management skills.
• Technical curiosity and the ability to translate product features into customer benefits.
• Clear, confident communicator with good presentation skills.

Responsibilities

• Support the execution of product strategies for the North American market using market, customer, and competitor insights.
• Assist in managing the full product lifecycle from concept through launch, optimization, and discontinuation.
• Analyze market trends, customer needs, and competitor activity to inform product decisions.
• Help define product specifications, features, and value propositions aligned to customer pain points.
• Work closely with global R&D, design, and sourcing teams to support product development projects.
• Contribute to product briefs, specifications, and development documentation.
• Track project timelines, milestones, and risks to support on-time delivery.
• Participate in product testing, validation, and feedback loops.
• Support successful product launches by coordinating with sales, marketing, and operations teams.
• Assist with go-to-market planning including pricing, packaging, and promotional inputs.
• Help prepare sales tools, product training materials, and launch communications.
• Monitor post-launch performance and gather insights to inform improvements.
• Contribute to business cases for new products, range extensions, and refreshes.
• Track product performance, margins, and key KPIs post-launch.
• Support range reviews and rationalization activities.
• Engage with distributors, sales teams, and end users to gather product feedback.
• Participate in tradeshows, customer visits, and industry events across the North American region.
• Bring the voice of the customer into product decisions.
• Support ensuring products meet US and Canadian regulatory, safety, and quality standards prior to launch.
• Assist with issue resolution relating to quality, compliance, or performance where required.

Skills

Product management

Hardware/durable goods

Lifecycle management

Market analysis

Cross-functional collaboration

Project coordination

Data interpretation

Presentation skills

Job description

We are looking for an experienced and commercially minded Product Manager to support a portfolio of physical products, specifically professional hand tools, across the US and Canadian markets. This is a hands-on, hardware-focused product management role encompassing product development, lifecycle management, and market execution.

The ideal candidate has a strong foundation in product management, enjoys working cross-functionally, and is looking to grow into a more strategic leadership role within a global product organization. You will collaborate closely with senior product leaders, global R&D and engineering teams, sales, and marketing to bring high-quality professional tools to market.

ROLES & RESPONSIBILITIES

Product & Market Execution

• Support the execution of product strategies for the North American market using market, customer, and competitor insights.
• Assist in managing the full product lifecycle from concept through launch, optimization, and discontinuation.
• Analyze market trends, customer needs, and competitor activity to inform product decisions.
• Help define product specifications, features, and value propositions aligned to customer pain points.

Product Development & Delivery

• Work closely with global R&D, design, and sourcing teams to support product development projects.
• Contribute to product briefs, specifications, and development documentation.
• Track project timelines, milestones, and risks to support on-time delivery.
• Participate in product testing, validation, and feedback loops.

Go-to-Market & Launch Support

• Support successful product launches by coordinating with sales, marketing, and operations teams.
• Assist with go-to-market planning including pricing, packaging, and promotional inputs.
• Help prepare sales tools, product training materials, and launch communications.
• Monitor post-launch performance and gather insights to inform improvements.

Commercial & Business Support

• Contribute to business cases for new products, range extensions, and refreshes.
• Track product performance, margins, and key KPIs post-launch.
• Support range reviews and rationalization activities.

Customer & Market Engagement

• Engage with distributors, sales teams, and end users to gather product feedback.
• Participate in tradeshows, customer visits, and industry events across the North American region.
• Bring the voice of the customer into product decisions.

Compliance & Quality

• Support ensuring products meet US and Canadian regulatory, safety, and quality standards prior to launch.
• Assist with issue resolution relating to quality, compliance, or performance where required.

SKILLS & EXPERIENCE

• 2+ years’ experience in product management or a closely related role.
• Experience within tools, hardware, or durable consumer goods preferred.
• Exposure to managing products through at least part of the product lifecycle.
• Understanding of US and Canadian markets and distribution models.
• Strong analytical skills with the ability to interpret data and customer insights.
• Good project coordination and stakeholder management skills.
• Technical curiosity and the ability to translate product features into customer benefits.
• Clear, confident communicator with good presentation skills.