Product Manager

CloudContactAI; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

CloudContactAI is seeking a Product Manager to oversee the development and lifecycle of products, collaborating with engineering, marketing, and sales to align with customer needs and business objectives.

You will define roadmaps, create detailed specifications, and manage features from concept to launch while analyzing market trends and KPIs to drive continuous improvement.

Qualifications

• Bachelor's degree in business, engineering, or related field; MBA is a plus.
• Experience with product development and lifecycle management.
• Strong collaboration and communication with cross-functional teams.

Responsibilities

• Define and execute the product roadmap based on market research, customer feedback, and company strategy.
• Collaborate with engineering teams to design and develop new features.
• Create detailed product specifications and user stories.
• Manage product lifecycle from concept to launch and iteration.
• Work closely with marketing to ensure successful product positioning and go-to-market strategies.
• Analyze market trends, competitive products, and customer needs to inform product decisions.
• Gather and prioritize customer feedback to drive continuous product improvement.
• Monitor key product metrics and KPIs to ensure success.
• Collaborate with sales and customer support to ensure alignment between product and customer needs.

Skills

Product lifecycle

Cross-functional collaboration

Communication skills

Analytical mindset

Agile methodologies

Prioritization

Product management tools

Education

Bachelor's in business or engineering

MBA (preferred)

Tools

JIRA

Aha!

Job description

Overview:
A Product Manager is responsible for overseeing the development and lifecycle of a product, ensuring it meets customer needs and business objectives. This role involves working cross-functionally with engineering, marketing, sales, and other departments.

Key Responsibilities:

• Define and execute the product roadmap based on market research, customer feedback, and company strategy.
• Collaborate with engineering teams to design and develop new features.
• Create detailed product specifications and user stories.
• Manage product lifecycle from concept to launch and iteration.
• Work closely with marketing to ensure successful product positioning and go-to-market strategies.
• Analyze market trends, competitive products, and customer needs to inform product decisions.
• Gather and prioritize customer feedback to drive continuous product improvement.
• Monitor key product metrics and KPIs to ensure success.
• Collaborate with sales and customer support to ensure alignment between product and customer needs.

Skills and Qualifications:

• Strong understanding of product development and lifecycle management.
• Ability to collaborate with cross-functional teams.
• Excellent communication skills for both technical and non-technical audiences.
• Analytical mindset, comfortable with data and metrics.
• Experience with Agile methodologies.
• Ability to balance competing priorities and deadlines.
• Familiarity with product management tools (e.g., JIRA, Aha!).
• Bachelor's degree in business, engineering, or related field (MBA is a plus).