Product Manager

Empower; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Empower is seeking a Product Manager to redefine the customer experience in retirement and personal wealth services. You will define strategy, own the roadmap, and partner with engineering and design to deliver outcomes that move customers toward their financial goals.

You will rely on research, usability testing, and market insights to inform decisions, collaborate with cross-functional partners, and drive initiatives in a fast-paced fintech environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience leading major digital direct-to-consumer products with cross-functional teams.
• Strong prioritization and stakeholder management in a highly regulated industry (compliance/legal).
• Excellent communication, storytelling, and organizational skills.
• Detail-oriented with a focus on customer outcomes.
• Demonstrated fintech industry knowledge and best practices.

Responsibilities

• Define a product strategy with high customer impact.
• Own the product roadmap aligned with company goals.
• Bring clarity to ambiguous opportunities.
• Collaborate with designers to simplify user experience.
• Leverage research and market data to inform strategy.
• Partner with engineering to increase velocity.
• Influence leadership and cross-functional partners.
• Drive product requirements and manage dependencies.
• Align products with Empower's mission.
• Define, analyze, and track key metrics.
• Drive decisions using customer insights and A/B testing.
• Execute quickly with focus on outcomes.
• Challenge status quo to move faster.

Skills

Product strategy

Roadmap ownership

Stakeholder management

Data-driven decisions

Fintech knowledge

Communication skills

Education

Bachelor's degree or equivalent

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Product Manager creates a customer experience that redefines what customers expect in financial services and give customers the confidence and trust to achieve their short-term and long-term financial goals. The product team is tasked with defining and delivering the customer experience across our retirement and personal wealth businesses.

ESSENTIAL FUCNTIONS:

• Define a product strategy that identifies opportunities that will have the biggest customer impact, helping our customers achieve their financial goals.

• Own the product roadmap, including both significant short and long-term opportunities for your product and in the context of the broader organizational strategy and goals.

• Bring clarity and structure to ambiguous opportunities.

• Obsess about the product design, partnering closely with Designers to constantly look for opportunities to simplify experience and deliver a better experience.

• Leverage customer research, usability testing, and market research in your strategy to improve likelihood of success and user satisfaction.

• Partner closely with engineering and design to increase team velocity, cohesiveness, and productivity.

• Inspire and influence leadership, peers, and cross-functional partners to drive buy-in and consensus.

• Work closely with cross-functional teams to drive product requirements, manage resources and dependencies, gain approvals (compliance, legal, etc.), and lead the team through key milestones.

• Understand Empower's business goals, the competitive landscape, and design products that align with our mission and vision.

• Define, analyze, and track key performance metrics.

• Drive decision making through customer insights, agile methods to validate hypothesis, quantitative analysis, and A/B testing.

• Execute at a fast pace with a focus on customer outcomes, the user experience, and learning with limited oversight.

• Constantly challenge the status quo and identify opportunities to move faster and more efficiently.

QUALIFICATIONS:

• Bachelor's degree or equivalent experience.

• 3+ years of experience leading major (digital) direct-to-consumer products and working collaboratively with engineering, design, and research teams.

• Exceptional prioritization and stakeholder management skills, particularly working with compliance/legal partners in a highly regulated industry.

• Excellent communication skills, storytelling, and organizational skills that instills confidence in senior leaders, cross-functional partners, and peers.

• Relentless follow through and commitment to do the right through and do what you say.

• Detail and design oriented; the details really matter to you.

• Passionate about tackling complicated and impactful customer and business problems.

• Critical, analytical thinker and comfortable analyzing data and pulling out key insights.

• Proven track record of navigating through the full product life cycle, integrating customer feedback in requirements, driving prioritization, and pre/post-launch execute.

• Experience in the fintech industry with demonstratable knowledge of industry best practices.

Normal Office Working Conditions: this job operates in a professional office environment and routinely uses standard office equipment.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.