Product Manager

Intuitive Surgical, Inc.; Sunnyvale (CA); On-site; USD 126,000 - 212,000; Full time

Job summary

Intuitive Surgical, Inc. is seeking a Multiport Product Manager in Sunnyvale to own the product lifecycle and drive market research, requirements, and launches. You will partner with design and engineering to deliver a successful lifecycle from concept to adoption.

You will gather customer insights, conduct competitive analyses, and collaborate with marketing for positioning.

Qualifications

• Bachelor's degree required; MBA strongly preferred.
• 4+ years in product management, marketing, engineering, or equivalent.
• Interest in healthcare, hospital operations and medical devices.
• Knowledge of urology and gynecology preferred.
• Strong written and verbal communication skills.
• Ability to lead cross-functional teams without formal authority.
• Presentation skills to VP-level audiences.
• Self-directed with proactive problem-solving and multi-project management.
• Proficiency with MS Office; familiarity with Mural, Tableau, Agile and Polarion.
• Willingness to travel up to 25%.

Responsibilities

• Assist in managing the Multiport product roadmap and lifecycle.
• Develop business justification for new products and features with customers and stakeholders.
• Develop analyses, including competitive assessments, for data-driven decisions.
• Understand surgical treatments for indications and engage with literature and KOLs.
• Conduct qualitative and quantitative market research and direct customer interviews.
• Prepare market and product requirement documents and facilitate tradeoff discussions.
• Coordinate with Human Factors and design reviews; document design decisions.
• Convey product value proposition to marketing for positioning.
• Collaborate on global product commercialization plans with regional teams.
• Monitor competitors and evolving technology impacting product lines.
• Evaluate new technologies with engineering and business development; prioritize pipeline.

Skills

Product management

Healthcare

Market research

Cross-functional leadership

Education

Bachelor's degree

MBA preferred

Tools

MS Office

Mural

Tableau

Agile

Polarion

Job description

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies-like the da Vinci surgical system and Ion-have transformed how care is delivered for millions of patients worldwide.

We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life.

If you're ready to contribute to something bigger than yourself and help transform the future of healthcare, you'll find your purpose here.

Job Description

Primary Function of Multiport Product Manager:

You will manage da Vinci® Multiport across the entire product lifecycle. You will develop and conduct market and user research, make product proposals, write product requirements and lead the product through development and design stages. You will work with product marketing to ensure a successful launch and provide expertise throughout the entire product lifecycle. You will partner with the design and engineering teams along with other internal stakeholders throughout the entire product lifecycle process to ensure successful product launch and adoption.

In your first year, you can expect to:

• Assist in managing the Multiport product roadmap and lifecycle in alignment with the multiport portfolio objectives. Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
• Develop the business justification for new products and features by working with customers and company stakeholders. Develop business analyses, including competitive assessments, to facilitate sound data-driven decision making.
• Develop a deep understanding of the surgical treatments for applicable indications, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders (KOLs).
• Use qualitative and quantitative market research methods and direct customer interviews and observations to develop insights that inform the product roadmap. Refine requirements with feedback from customers, clinical sales and clinical development engineering.
• Represent product management in the product development process, complete deliverables such as market requirements and product requirements documents and facilitate tradeoff discussions with design teams while keeping the needs of the customer and the business in mind.
• Engage with Human Factors and Interaction Design partners during the development process by establishing design requirements, prioritizing design efforts, coordinating design reviews, and documenting and communicating design decisions.
• Convey product value proposition to global marketing for global product positioning and messaging.
• Measure product success by monitoring product adoption and seeking post-launch product feedback.
• Collaboratively develop global product commercialization plans with regional marketing and commercial teams.
• Understand competitive, emerging and complementary technology and its potential impact on Intuitive's product lines.
• Work with the product engineering and business development teams to evaluate new technologies and prioritize the new business development pipeline.

Qualifications

Required Expertise

We believe you are a good fit for this role if you have the following qualifications:

• Minimum Bachelor's degree required. MBA strongly preferred
• Minimum 4 or more years professional experience in product management, marketing, engineering, business development, or equivalent role
• Demonstrated interest in healthcare, hospital operations and medical devices
• Knowledge of urology and gynecology surgical specialties preferred
• Good written and verbal communications skills
• Ability to communicate in a clear, concise, professional manner
• Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure product success and ability to influence cross-functional teams without formal authority. This includes the ability to lead in bridging communication between engineering, design, marketing, sales, and customers.

• Presentation skills to internal & external audiences including leaders at the VP level
• Self-directed with awareness to proactively seek advice when needed
• Quantitative mindset, proven ability to investigate open-ended problems and work cross-functionally to implement initiatives
• Demonstrated ability to work creatively amidst competing priorities
• Ability to prioritize and smoothly manage multiple competing deadlines and tasks
• Strong knowledge of the MS Office product suite. Moderate experience or knowledge with Mural, Tableau, Agile, and Polarion.
• Ability to travel up to 25%

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate's experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the candidate's qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected] .

Base Compensation Range Region 1: $147,600 USD - $212,400 USD
Base Compensation Range Region 2: $125,500 USD - $180,500 USD
Shift: Day
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.