Product Manager

Motional; Pittsburgh (Allegheny County); On-site; USD 130,000 - 180,000; Full time

Job summary

Motional is seeking a results-oriented Product Manager to define, build, and deliver a fleet operations ecosystem for internal teams. You will own the Command Center application, overseeing deployment, in-facility bring-up, on-road management, and field support, with travel up to 50% as needed.

The role requires strong technical product management experience across cloud, embedded, and mobile ecosystems, plus collaboration with AI/ML and QA teams to ensure timely delivery and impact.

Qualifications

• Bachelor's degree in CS, software engineering, or a relevant technical field.
• 5+ years in product management with a technical, customer-facing software focus.
• Proven track record delivering complex technical products from concept to launch.
• Strong understanding of SDLC, Agile, and modern software architecture.

Responsibilities

• Define and own the fleet operations tooling strategy and backlog.
• Own Command Center product including deployment, in-facility launch, and on-road management.
• Collaborate with software, hardware, AI/ML, and QA teams to ensure on-time delivery.
• Track KPIs related to customer satisfaction and operational efficiency.

Skills

Product management

Technical background

Agile methodologies

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree in Computer Science, Software Engineering, HCI or related field

Tools

Cloud services

Embedded systems

AI/ML collaboration

Job description

Mission Summary:

Motional is seeking a highly technical and results-oriented Product Manager to define, build, and deliver an exceptional fleet operations ecosystem for our internal fleet operations teams. This role demands a deep understanding of software product development, a passion for user-centric design, and a proven track record of shipping complex, customer-facing and operational technical products.

Mission Summary:

Motional is seeking a highly technical and results-oriented Product Manager to define, build, and deliver an exceptional fleet operations ecosystem for our internal fleet operations teams. This role demands a deep understanding of software product development, a passion for user-centric design, and a proven track record of shipping complex, customer-facing and operational technical products.

You will be responsible for the product strategy and execution of Motional’s entire fleet operations software tooling. Crucially, you will own Motional’s Command Center application which is responsible for all aspects of fleet management. This is a hands-on role requiring close collaboration with engineering, strategy and operations teams.

This role will be expected to travel up to 50% of the time depending on the business purpose and product deliverables.

Key Responsibilities:

Overall Fleet Operations Tooling Strategy:

• Lead the strategy for unified fleet operations tooling, creating a scalable ecosystem that streamlines vehicle mission management, health monitoring, and customer assistance at every stage of the operational lifecycle.
• Translate insights into clear product requirements and a prioritized backlog that delivers measurable customer and business value.

Command Center Product Ownership:

• Lead the product definition and development for our Command Center Fleet operations application, including:
  • Config/deployment
  • In-facility bring-up and launch
  • on-road fleet management
  • field support
  • Maintenance

Technical Product Management & Delivery:

• Author detailed technical product specifications, user stories, and acceptance criteria for engineering teams across customer experience and fleet systems.
• Demonstrate a strong bias for action and a proven ability to drive complex technical projects from concept through launch and iteration in an agile environment.
• Partner closely with software engineering (cloud, embedded, mobile), hardware engineering, AI/ML, and QA teams to ensure features are technically sound, built to specification, and delivered on time.

Data-Driven Iteration & Optimization:

• Define and meticulously track key performance indicators (KPIs) related to customer satisfaction, engagement, task success rates, operational efficiency, and overall experience quality.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, HCI/Human Factors, or relevant technical field
• 5+ years of product management experience with a demonstrable strong technical background, specifically focused on customer-facing software products, operational tools, or complex system integrations.
• Proven history of successfully delivering technically challenging products from initial concept through multiple iterations and commercial launch.
• Deep understanding of software development lifecycles, agile methodologies, and modern software architecture (including cloud-based services and distributed systems).
• Experience with Human-Machine Interface