Product Manager

SentriLock; Olde West Chester (OH); Hybrid; USD 90,000 - 130,000; Full time

Job summary

SentriLock is seeking a Product Manager to align scrum teams with the product portfolio across the software development lifecycle. You will bridge cross-department collaboration, engage external stakeholders, and synthesize customer feedback to prioritize features and drive successful product launches.

You will deliver customer-centric solutions while ensuring process excellence and seamless communication across teams.

Qualifications

• Bachelor’s degree required.
• 3–5 years of product management experience required.
• 1+ year of product launch experience required.
• Technical background in software development or web technologies preferred.
• Agile experience with engineering teams preferred.
• Strong communication and relationship-building abilities within cross-functional teams preferred.
• Detail-oriented and organized with excellent communication.
• Ability to work in a hybrid office/remote setting and travel occasionally for business purposes.

Responsibilities

• Manage the product lifecycle to address customer and organizational needs, maintaining process and product excellence.
• Gather and analyze customer and stakeholder feedback to prioritize and create the product roadmap.
• Communicate the product roadmap to both internal and external stakeholders effectively and consistently.
• Collaborate with Business Analysts and Product Designers to define requirements supporting product vision and feature implementation.
• Oversee product launches, coordinating with Release Managers to deliver plans, documentation, and internal updates.
• Partner with Sales, Marketing, and Customer Experience teams to plan and execute product communications.
• Serve as a product and market subject matter expert, staying informed about industry changes and educating internal teams.
• Lead product reviews, usability studies, and demonstrations with end users, collecting feedback for improvements.
• Document and share market research findings with technical and non-technical stakeholders.
• Function as a liaison with internal and external customers, ensuring clear and consistent communication and follow-ups.
• Performs other related duties as assigned to support the organization’s goals and objectives.

Skills

Product management

Communication

Agile

Cross-functional collaboration

Stakeholder engagement

Education

Bachelor's degree

Tools

Web technologies

Job description

The Product Manager facilitates the alignment of scrum teams with the product portfolio throughout the software development lifecycle. This role bridges cross-departmental collaboration, external stakeholder engagement, and customer feedback to prioritize features and successfully execute product launches. Success in this position includes delivering customer-centric solutions while ensuring process excellence and seamless communication across teams.

Job Type

Full-time

Description

The Product Manager facilitates the alignment of scrum teams with the product portfolio throughout the software development lifecycle. This role bridges cross-departmental collaboration, external stakeholder engagement, and customer feedback to prioritize features and successfully execute product launches. Success in this position includes delivering customer-centric solutions while ensuring process excellence and seamless communication across teams.

Responsibilities And Duties

• Manage the product lifecycle to address customer and organizational needs, maintaining process and product excellence.
• Gather and analyze customer and stakeholder feedback to prioritize and create the product roadmap.
• Communicate the product roadmap to both internal and external stakeholders effectively and consistently.
• Collaborate with Business Analysts and Product Designers to define requirements supporting product vision and feature implementation.
• Oversee product launches, coordinating with Release Managers to deliver plans, documentation, and internal updates.
• Partner with Sales, Marketing, and Customer Experience teams to plan and execute product communications.
• Serve as a product and market subject matter expert, staying informed about industry changes and educating internal teams.
• Lead product reviews, usability studies, and demonstrations with end users, collecting feedback for improvements.
• Document and share market research findings with technical and non-technical stakeholders.
• Function as a liaison with internal and external customers, ensuring clear and consistent communication and follow-ups.
• Performs other related duties as assigned to support the organization’s goals and objectives.

Requirements

• Bachelor’s degree (Required)
• 3-5 years of product management experience (Required)
• 1+ year of product launch experience (Required)
• Technical background in software development or web technologies (Preferred)
• Agile experience working with engineering teams (Preferred)
• Strong communication and relationship-building abilities within cross-functional teams (Preferred)
• Detail-oriented and organized with superior communication skills
• Adaptable and proactive in identifying solutions and improvements
• Certified Product Manager (Preferred)
• Ability to work in a hybrid office/remote setting and travel occasionally for business purposes.