Product Manager

Q2; North Carolina; Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Hybrid Work Opportunities

Flexible Time Off

Mentoring Programs

Health Insurance

Parental Leave

Volunteer Programs

Employee Recognition

Job summary

Q2 is seeking a Product Manager to own the strategy, roadmap, and governance for PrecisionLender’s Q2 Assistant Platform. You will shape the evolution of Skills and AI-powered agents, align with Data, Engineering, Delivery, Sales, and Customer Success, and translate client needs into a scalable platform strategy.

The role requires 5+ years in product management, experience with platform or suite, and a background in banking or regulated industries.

Qualifications

• 5+ years in product management or equivalent
• Experience owning strategy and roadmap for a platform
• Experience with AI-powered products or conversational agents
• Background in banking, financial services, or regulated industry
• Experience establishing governance, prioritization, and quality standards
• Technical fluency to partner with Engineering and Data
• Experience pricing, packaging, and investment recommendations
• Strong cross-functional leadership and executive communication

Responsibilities

• Own strategy, roadmap, sequencing, and lifecycle for PrecisionLender’s Q2 Assistant Platform, including Skills and AI-powered agents
• Define product strategy based on customer needs, market trends, objectives, and regulatory considerations
• Establish governance and quality standards for core and custom platform capabilities
• Develop business cases, pricing, packaging, forecasts, and investment recommendations for new capabilities
• Partner with Engineering, Product Owners, and Data teams to prioritize work and move capabilities from discovery through GA
• Monitor adoption, performance, financial results, and customer feedback to guide investment and improvement
• Collaborate across Product, Engineering, Data, Delivery, Sales, Marketing, Finance, Compliance, and Operations
• Represent Q2 Assistant with customers, prospects, executives, and industry stakeholders, clearly communicating product vision and value

Skills

Product management

Platform strategy

AI products

Banking knowledge

Governance

Technical fluency

Pricing & packaging

Cross-functional leadership

Executive communication

Job description

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

ABOUT PRECISIONLENDER

PrecisionLender is the relationship pricing and profitability platform trusted by commercial banks and financial institutions to win better deals, grow profitable relationships, and make smarter decisions at the point of negotiation. Our platform combines real-time pricing intelligence, market benchmarking, and AI-assisted guidance to help bankers structure deals that are good for their customers and good for their institution.

Our product suite includes analytics, a virtual coach, and a skills suite — purpose-built to give bankers the insights they need to price relationships confidently and profitably.

SUMMARY

This Product Manager will own the strategy, roadmap, and governance for PrecisionLender’s Q2 Assistant Platform, spanning existing Skills capabilities and an emerging suite of AI-powered agents. The role will define how the platform evolves, prioritize and sequence new capabilities, establish standards for platform quality and governance, and ensure custom and core experiences meet a consistent bar. Working closely with Data, Engineering, Delivery, Sales, and Customer Success, this leader will translate client and business needs into a scalable AI platform strategy, align stakeholders around a clear vision, and help shape how AI capabilities are responsibly brought to market.

Responsibilities

• Own the strategy, roadmap, sequencing, and lifecycle for PrecisionLender’s Q2 Assistant Platform, including Skills and AI-powered agents.
• Define product strategy based on customer needs, market trends, business objectives, and regulatory considerations.
• Establish governance and quality standards for core and custom platform capabilities.
• Develop business cases, pricing, packaging, forecasts, and investment recommendations for new capabilities.
• Partner with Engineering, Product Owners, and Data teams to prioritize work and move capabilities from discovery through GA.
• Monitor adoption, performance, financial results, and customer feedback to guide investment and improvement.
• Collaborate across Product, Engineering, Data, Delivery, Sales, Marketing, Finance, Compliance, and Operations.
• Represent Q2 Assistant with customers, prospects, executives, and industry stakeholders, clearly communicating product vision and value.

Experience & Knowledge

Required

• 5+ years of relevant product management experience or equivalent combination of education and experience.
• Experience owning strategy and roadmap for a platform or suite of related capabilities.
• Experience with AI-powered products, conversational assistants, agents, or similar intelligent software.
• Background in commercial banking, financial services, B2B SaaS, or another regulated industry.
• Experience establishing product governance, prioritization, and quality standards across teams.
• Technical fluency to partner with Engineering and Data on platform architecture, data quality, and AI/LLM-based systems.
• Experience developing business cases, pricing/packaging strategies, and investment recommendations.
• Strong cross-functional leadership, analytical, problem-solving, and executive communication skills.

Preferred

• Experience governing AI or client-facing custom capabilities in regulated environments.
• Experience with Pendo or similar product analytics tools.
• Active use of AI tools within product management workflows.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements