Product Manager

Zola; New York (NY); Hybrid; USD 135,000 - 155,000; Full time

Job summary

Zola in NYC is seeking a talented Product Manager to join the Product Management team in our NYC office.

You will work across all of Zola’s wedding planning products, lead a cross-functional team of engineers and designers, and own a data-driven product roadmap that balances customer needs with business goals.

You will analyze product performance with Looker and Mixpanel, advocate for AI-enabled workflows, and communicate strategy to executives while delivering measurable impact.

Qualifications

• 3–5 years of product management at a consumer-focused technology company.
• Experience in a two-sided marketplace or commerce environment is a plus.
• Proven ability to set a strategic direction and launch successful products.
• Experience using data analytics tools to inform decisions (Looker, Mixpanel).
• Experience integrating AI tools into day-to-day workflows.

Responsibilities

• Lead a cross-functional team of engineers and designers to build, launch, and iterate on products that drive business growth and user engagement.
• Develop and own a clear, data-driven product roadmap and strategy for areas of the business.
• Act as the primary product evangelist, communicating product vision, strategy, and results to stakeholders and senior leadership.
• Deeply analyze product performance, leverage data to inform decisions, and establish clear success metrics for all initiatives.
• Anticipate challenges, identify opportunities, and proactively manage trade-offs to deliver on outcomes.
• Contribute to the Product team's vision, culture, and processes, and advocate for AI tooling.

Skills

Cross-functional leadership

Data-driven decision making

Stakeholder communication

Autonomy

AI tools adoption

Education

BA/BS in CS, Engineering, or Business

Tools

Looker

Mixpanel

Claude AI

Job description

Zola is the wedding company that will do anything for love, reinventing the wedding planning and registry experience.

We're looking for a talented and passionate Product Manager to join the Product Management team in our NYC office. In this role, you will work across all of Zola’s wedding planning products. The successful candidate should be equally comfortable discussing technical scope with engineering, talking strategy with business partners, and getting deep in the details. You will act as a strategic leader for your cross-functional team, proactively anticipating challenges, communicating trade-offs, and ensuring the product delivers on both customer and business needs. You're a natural problem solver and a strategic thinker with a proven ability to work collaboratively, lead with a high degree of autonomy, and drive multiple projects at the same time. You'll dive into data to understand the impact of your work, and you'll love working with kind, smart colleagues who share a commitment to putting the customer first!

Responsibilities

• Lead a cross-functional team of engineers and designers to build, launch, and iterate on products that drive business growth and user engagement for our wedding planning products.
• Partner with business managers to develop and own a clear, data-driven product roadmap and strategy for your areas of the business, balancing customer needs with company priorities
• Act as the primary product evangelist and subject matter expert, communicating product vision, strategy, and results to stakeholders and senior leadership.
• Deeply analyze product performance, leverage quantitative and qualitative data to inform decisions, and establish clear success metrics for all initiatives.
• Anticipate challenges, identify opportunities, and proactively manage trade-offs to ensure projects stay on track and deliver on their intended outcomes.
• Contribute to the overall Product team's vision, culture, and processes, helping to scale our organization as we grow.
• Act as an advocate for how to leverage AI tools and agentic workflows to improve the quality and efficiency of our work.

Qualifications

• 3-5 years of experience in product management at a fast-paced, consumer-focused technology company.
• Experience in a two-sided marketplace or commerce environment is a plus.
• Proven ability to set a strategic direction and a track record of launching successful products that have driven meaningful business results.
• Expert at leveraging quantitative and qualitative data to inform product decisions, with familiarity using reporting tools like Looker and analytics tools like Mixpanel.
• Actively integrating AI tools and processes into your day to day workflow. Well-versed with recent advancements in the field. Expertise with Claude is a plus.
• Superior written and verbal communication, with the ability to confidently present to and influence executive stakeholders.
• Demonstrated ability to lead cross-functional teams and manage multiple competing tasks with a high degree of autonomy.
• Technical fluency and the ability to participate in technical conversations about project scope and timing.
• Creative, scrappy, and customer-obsessed.
• Passionate about the wedding space.
• BA/BS required. A degree in Computer Science, Engineering, or Business is preferred.

Salary Range

The salary range for this role is $135,000- $155,000. This full-time role will be hybrid at our office in NYC (Tuesdays & Thursdays).

About Zola

We're Zola, the wedding company that will do anything for love. We're reinventing the wedding planning and registry experience to make the happiest moment in our couples' lives even happier. From engagement to wedding and decorating your first home, Zola is there, combining compassionate customer service with modern tools and technology… all in the service of love.

We built our entire platform from the ground-up in 2013, and quickly became the fastest-growing wedding company in the country. Our team has deep experience creating award-winning online and mobile products that are helpful, intuitive, and simply magical. We're proud to have investor partners including Female Founders Fund, Comcast Ventures, Goldman Sachs, Canvas Ventures, Thrive Capital and Lightspeed Venture Partners, among others.

We are passionate about supporting all forms of love, and we're proud of our thriving community of over 2 million couples. We strive to hire a team that is as beautifully diverse as the couples getting married today, and we encourage individuals from every race, gender identity, age, sexual orientation, ethnicity, marital status, religion and perspective to apply. Zola will always be a place where every employee, couple, wedding guest, wedding vendor, and partner will be respected and accepted and valued.

Our headquarters is in NYC. Come work with us!