Product Manager

Glacier Development Group; Nashville (TN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Glacier Development Group in Nashville, TN, seeks a client-facing Product Manager who blends sales, consulting, and product strategy to translate client needs into practical software solutions. You will guide products from initial conversations through development, deployment, and ongoing management.

You’ll work with clients to understand operations, design workflows, and partner with engineers to deliver value.

Qualifications

• 2+ years in sales, business development, product management, consulting, customer success, or related business-facing role.
• Strong communication skills and the ability to build trust with clients.
• An interest in understanding how businesses operate and translating their needs into practical solutions.
• The ability to connect business goals with software capabilities without needing to write all the code.
• Strong organization, problem-solving, and project coordination skills.
• Comfort balancing client expectations, business priorities, and technical constraints.
• A consultative mindset, with the confidence to recommend solutions and explain their value.
• Reliable transportation for local client meetings and business events.

Responsibilities

• Drive sales and business development by identifying opportunities, building client relationships, leading sales conversations, and developing proposals for software, systems, and consulting services.
• Consult with clients to understand how their businesses operate, identify inefficiencies, and recommend solutions that improve workflows, reporting, and day-to-day operations.
• Design product solutions by translating business requirements into product concepts, feature specifications, workflows, and implementation plans.
• Own the product roadmap by prioritizing features, enhancements, and future development based on client needs, business value, and technical feasibility.
• Collaborate with engineering to communicate requirements, answer questions, validate solutions, and keep projects aligned with client expectations.
• Manage deployment and adoption by coordinating implementations, guiding clients through new systems, and ensuring solutions deliver their intended value.
• Manage client products by maintaining long-term relationships, overseeing ongoing improvements, identifying additional service opportunities, and coordinating support with our engineering and service teams.
• Identify new opportunities by monitoring client challenges and market trends to help shape Glacier's product offerings, service packages, and growth strategy.
• Maintain accurate CRM records, sales pipelines, product roadmaps, and client documentation.

Skills

Sales experience

Business development

Product management

Consulting

Customer success

Client relationships

Communication skills

Project coordination

Education

Degree in business / information systems / marketing or related field

Job description

Glacier Development Group helps small and mid-sized businesses replace spreadsheets and disconnected tools with custom software, accounting systems, and integrated data platforms. As our Product Manager, you'll work directly with clients to identify business challenges, design practical solutions, and guide products from the initial sales conversation through development, deployment, and ongoing management.

This is a client-facing role that combines sales, business consulting, and product strategy. You'll help businesses understand what's possible, translate their needs into actionable product plans, and work alongside our engineering team to bring those solutions to life. After deployment, you'll continue managing the client relationship, identifying opportunities for improvement, and helping clients get the most out of their products.

What you'll do

• Drive sales and business development by identifying opportunities, building client relationships, leading sales conversations, and developing proposals for software, systems, and consulting services.
• Consult with clients to understand how their businesses operate, identify inefficiencies, and recommend solutions that improve workflows, reporting, and day-to-day operations.
• Design product solutions by translating business requirements into product concepts, feature specifications, workflows, and implementation plans.
• Own the product roadmap by prioritizing features, enhancements, and future development based on client needs, business value, and technical feasibility.
• Collaborate with engineering to communicate requirements, answer questions, validate solutions, and keep projects aligned with client expectations.
• Manage deployment and adoption by coordinating implementations, guiding clients through new systems, and ensuring solutions deliver their intended value.
• Manage client products by maintaining long-term relationships, overseeing ongoing improvements, identifying additional service opportunities, and coordinating support with our engineering and service teams.
• Identify new opportunities by monitoring client challenges and market trends to help shape Glacier's product offerings, service packages, and growth strategy.
• Maintain accurate CRM records, sales pipelines, product roadmaps, and client documentation.

What you'll bring

• 2+ years of experience in sales, business development, product management, consulting, customer success, or a related business-facing role.
• Strong communication skills and the ability to build trust with clients.
• An interest in understanding how businesses operate and translating their needs into practical solutions.
• The ability to connect business goals with software capabilities without needing to be the person writing all the code.
• Strong organization, problem-solving, and project coordination skills.
• Comfort balancing client expectations, business priorities, and technical constraints.
• A consultative mindset, with the confidence to recommend solutions and explain their value.
• Reliable transportation for local client meetings and business events.

Nice to have

• Experience with B2B software, SaaS, professional services, or technology consulting.
• Familiarity with accounting systems, CRM platforms, workflow automation, data reporting, or business applications.
• Experience gathering requirements, designing workflows, managing product roadmaps, or coordinating software implementations.
• An existing network in the Nashville business community.
• A degree in business, information systems, marketing, or a related field.

Compensation

• Base salary plus performance-based commission on sales and closed business.
• Opportunities to earn additional compensation through client growth and ongoing service agreements.
• A growth path into senior product leadership, client strategy, or a Principal role as the company expands.

Why Glacier

• Own the client relationship from the first conversation through implementation and long-term product management.
• Build solutions that help businesses solve real operational problems with custom software, better systems, and connected data.
• Work at the intersection of business and technology, shaping what we build without being limited to a traditional sales or development role.
• Work directly with the founder and engineering team, contributing to product decisions, client strategy, and company growth.
• See the impact of your work by turning a client's initial problem into a deployed solution that continues to improve their business.
• Enjoy a hybrid work environment based in the Nashville, Tennessee area.

Glacier Development Group is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.