Product Manager

SupportFinity™; Mountain View (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, Life, Disability, and Vision insurance

Retirement benefits (401k)

Paid time off

Holidays: 13 paid days per year

Education assistance or tuition reimbursement

Employee discounts for Gym memberships

Job summary

SupportFinity™ is looking for a Product Manager to join our team in Mountain View, California. In this role, you'll analyze client and market needs, translate them into product requirements, and work with a cross-functional team to deliver top-notch software solutions.

Ideal candidates will have 3-5 years of relevant experience and a Bachelor's degree in Computer Science or Engineering. We offer competitive compensation and comprehensive benefits, including health insurance and a 401k plan.

Qualifications

• 3-5 years of experience as a product manager designing SaaS software.
• Experience writing requirements, use cases, and acceptance criteria.
• Ability to analyze and use data in decision-making.

Responsibilities

• Research and understand client, market, and business needs.
• Collaborate daily with various teams to ensure project success.
• Assist in roadmap development and planning activities.

Skills

Product management experience

Requirements writing

Data analysis

Effective communication

Cross-functional teamwork

Education

Bachelor's degree in Computer Science or Engineering

Job description

About VIMO

What started as the “Expedia” of health insurance, has grown to a market leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we’re now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), childcare, and unemployment insurance. With our cutting‑edge technology, we’re helping agencies help more people, faster, and transform health care service delivery as we know it.

About The Role

We are looking for a Product Manager to join our VIMO team.

As a Product Manager, you will:

• Research and understand client, market, and business needs and translate them into clear, written product requirements.
• Use data to determine why and when certain product needs should be addressed.
• Ensure the product is designed for ease of use, integration, security, and scalability.
• Collaborate daily with engineering, operations, support, consulting, and other product managers – appreciating the diverse mix of teammates who make things happen.
• Understand and negotiate technical implementation options with engineering and make decisions based on business needs.
• Lead and participate in sprint planning, grooming, and daily stand‑ups to ensure a steady flow of work to the development team.
• Drive continuous improvement through the strengthening of tools, skills, infrastructure, and process improvements required to achieve business objectives.
• Assist in roadmap development, planning activities, support, and release management.
• Serve as a subject matter expert to developers, support, and clients.

Compensation And Benefits

• Competitive compensation (salary and compensation may vary based on factors such as skills, experience, performance and location).
• We offer a comprehensive benefits package, including but not limited to: Health, Dental, Life, Disability, and Vision insurance.
• Healthcare spending or reimbursement accounts (HSA/FSA).
• Retirement benefits (401k).
• Paid time off.
• Holidays: 13 paid days per year.
• Education assistance or tuition reimbursement.
• Employee discounts for Gym memberships & commuting/travel assistance.

Our Vaues

• We believe that working hard, when it is imbued with purpose, can and should be fun.
• You’ll find we are a “can do” place where people work together and roll up their sleeves to get the job done.
• Everyone has a voice; everyone’s ideas count, and everyone is respected.
• We have built a company, as well as a community of friends and colleagues, with respect for each other.

Qualifications

• A minimum of 3-5 years' experience as a product manager designing SaaS software.
• Experience writing requirements, use cases, and acceptance criteria.
• Ability to analyze and use data in decision making and to evaluate results.
• Ability to communicate with business and technical stakeholders effectively both verbally and in writing.
• Team player with an ability to work cross‑functionally and with remote teams and to influence clients and team members without formal authority.
• Exceptional written and verbal communication skills, including presentation and meeting facilitation skills.
• Education Required: Bachelor's degree in Computer Science, or Engineering.
• MBA or MS in a related field is a plus.