Product Manager

Relias; Morrisville (NC); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

401k match

Flexible PTO

Parental leave

Healthcare premium paid

Hybrid work environment

Coffee shop on site

Job summary

Relias LLC in Morrisville, NC seeks a Product Manager to lead a cross-functional team of Product, UX, Engineering, and Data Scientists to solve Relias’ business problems and deliver against our product strategy.

You will develop and enhance products by aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, determining rollout strategy, and managing risks. This is a hybrid role serving healthcare training platforms.

Qualifications

• 2+ years of product management experience in SaaS and/or healthcare.
• Ability to engage with engineers, designers, and leaders to drive priority and outcomes.
• Experience with agile development, UX, and customer discovery.
• Understanding of business requirements of internal functions like sales and marketing.

Responsibilities

• Developing and enhancing products by aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, determining rollout strategy, and managing risks
• Leading the discovery process to understand customer needs, opportunities, and pain points
• Analyzing data to draw insights from current product performance to deliver on key user metrics.
• Planning development milestones with Scrum team and ensure stakeholder alignment and achieve business outcomes
• Providing business and market context to the development team
• Prioritizing the development team’s backlog
• Engaging with clients to obtain and implement feedback
• Creating detailed requirements including user stories and acceptance criteria
• Driving refinement and sprint planning activities
• Facilitating and performing demos for both technical and business stakeholders
• Creating product documentation including release notes, FAQ’s and Launch Briefs
• Participating in the commercialization and go to market activities for Relias products, features, and acquisition migrations
• Contributing to improving product management best practices for Relias platform
• Other duties as assigned.

Skills

Product management

SaaS

Healthcare industry

Agile development

Cross-functional leadership

Education

Bachelor’s Degree

Job description

Relias LLC

Morrisville, 1010 Sync St, Suite 100, United States

hybrid

Company Description

Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!

• Promotes internal mobility and career growth aligned with evolving business needs
• Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
• Professional development gained from conference attendance and participation in organizations like NC Tech
• Onsite 321 Coffee Shop providing free coffee and pastries to employees

Job Description

The Product Manager will act as the leader of a cross-functional team consisting of Product, User Experience, Engineering, and Data Scientists to solve Relias’ business problems and deliver against our product strategy.

What You’ll Be Doing

• Developing and enhancing products by aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, determining rollout strategy, and managing risks
• Leading the discovery process to understand customer needs, opportunities, and pain points
• Analyzing data to draw insights from current product performance to deliver on key user metrics.
• Planning development milestones with Scrum team and ensure stakeholder alignment and achieve business outcomes
• Providing business and market context to the development team
• Prioritizing the development team’s backlog
• Engaging with clients to obtain and implement feedback
• Creating detailed requirements including user stories and acceptance criteria
• Driving refinement and sprint planning activities
• Facilitating and performing demos for both technical and business stakeholders
• Creating product documentation including release notes, FAQ’s and Launch Briefs
• Participating in the commercialization and go to market activities for Relias products, features, and acquisition migrations
• Contributing to improving product management best practices for Relias platform
• Other duties as assigned.

Qualifications

YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

• Proven ability to deliver solutions to business problems, assessing risks and data to inform prioritization.
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
• Experience with agile development process, UX, and customer discovery
• Experience with feature and business planning and go to market of new products
• Understanding of business requirements of internal functions like sales, engineering and marketing
• Understanding of contemporary technologies and their applicability to solve healthcare business problems
• Can-do attitude with ability to get things done under minimal supervision and drive results across cross functional teams
• Strong written and verbal communication skills, solid presentation skills, and proven ability to run effective meetings
• Very strong interpersonal skills with a demonstrated ability to achieve results through influence
• 2+ years of experience in product management in SaaS and/or healthcare industry
• Bachelor’s Degree

It Would Be Ideal If You Have

• Degree in Computer Science, technical discipline, or healthcare specialty

Additional Information

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters (close to the Raleigh/Durham airport) approximately 30 days/quarter.

Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions.

All your information will be kept confidential according to EEO guidelines.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .

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