Product Manager

Johnstone Supply; Jacksonville, Northern (FL, KY); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Paid Time Off

Employer 401(k) match

Medical, dental, and vision benefits

Tuition reimbursement

Employee referral program

Life insurance

Wellbeing programs

Job summary

Johnstone Supply, North America's leading HVACR distributor, seeks a Product Manager to own lifecycle strategy for assigned product categories. You will monitor market needs, drive pricing, promotions, and placement, and collaborate with Sales, Marketing, Pricing, and Inventory Management to develop a comprehensive lifecycle plan.

The role emphasizes vendor partnerships, data-driven market analysis, and cross-functional leadership to promote products and achieve sales goals.

Qualifications

• Minimum five years’ experience in a product management or marketing role required.
• HVAC/R industry experience preferred; wholesale sales/marketing a plus.
• High school diploma or GED required; bachelor's degree preferred.
• Strong analytical and data interpretation skills.
• Excellent communication in English (verbal and written).
• Proficiency with Microsoft Office; Eclipse ERP knowledge preferred.

Responsibilities

• Plan and manage product lifecycle for assigned categories including placement, pricing, and promotion.
• Manage relationships with external vendors and coordinate with corporate Product Managers.
• Analyze market segments, size, share, and trends to inform marketing plans.
• Develop programs, promotions, and training for vendors and sales teams.
• Collaborate with Purchasing to set in-stock levels and ensure data accuracy.
• Partner with Vendors to identify goals and methods to promote products.
• Review pricing in relation to market demand, competition, and trends.
• Work with regional managers and branch managers to visit customers and implement programs.
• Coach and train staff; provide product knowledge and may supervise personnel.
• Perform other duties as assigned.

Skills

Communication skills

English proficiency

Critical thinking

Project management

Teamwork

HVAC/R industry experience

Microsoft Office Suite

Eclipse ERP

Education

High school diploma or GED

Bachelor's degree in marketing or related field

Tools

Eclipse ERP

Job description

Overview

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.

Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people.Johnstone is growing, and so can you.

Responsibilities

The Product Manager supports the customer experience as part of the Vendor Management team and is responsible for the overall strategy of their assigned product categories throughout the product’s life cycle. They monitor the current market and evolving customer needs to provide insights and recommendations related to products, pricing, promotions, and placement. The Product Manager researches new product options in the category to drive sales and achieve goals. This individual works closely with their team, external vendor partners and internal stakeholders including Sales, Marketing, Pricing, and Inventory Management to develop a comprehensive life cycle plan for products in their space.

Essential Job Function

• 1. Plans and manages the product life cycle for the assigned categories including product identification,placement, pricing, and promotion.
• 2. Manages, cultivates and maintains relationships with external vendors. This includes researching toidentify the best products and pricing available. Collaborates with Johnstone Supply corporateProduct Managers on vendor initiatives and associated product promotions
• 3. Analyzes and defines assigned product segment market for purposes of developing a marketing plan.Considers total market size, company market share, competitor market share and trends within themarket. Keeps abrest of market influencers.
• 4. Creates marketing and sales initiatives that support Johnstone Supply's business objectives.Evaluates marketing and sales initiatives objectively from a market and financial standpoint. Develops programs, promotions, vendor class training, and other advertising means in support of launching products in the marketplace. Communicates with Sales and Marketing teams and branch management when implementing promotions, programs, and product rollouts.
• 5. Works with Purchasing Department to recommend “in-stock” levels. Works in product data files toensure accuracy.
• 6. Partners with and prompts discussions with Vendors to identify partnership goals and methods topromote products.
• 7. Reviews product pricing in relationship to market demand, competition, and economic trends when considering programs and promotions.
• 8. Partners with Regional Managers, Account Managers, Market Managers and Branch Managers tovisit customers for the purpose of developing and implementing programs.
• 9. Coaches and trains Branch and other personnel through sharing knowledge and providing productinformation. Provides subject matter expertise and support to other staff. May supervise personnelor processes as assigned.
• 10. Performs all other duties as assigned.

Qualifications

• Minimum five years’ experience in a product management or marketing role required with HVAC/Rindustry experience preferred; prior experience in wholesale sales or marketing a plus.
• High school degree of equivalent (i.e. G.E.D.) required; bachelor’s degree in marketing or similarfield preferred.
• Critical thinking skills with ability to analyze varied data sets to draw conclusions and makerecommendations.
• Ability to project manage and independently prioritize variety of deadlines, projects and initiatives.
• Excellent communication skills with ability to communicate proficiently in English in both verbal andwritten forms.
• Proficiency with PC applications including the full suite of products within the Microsoft Office Suiteof Products; Eclipse ERP system knowledge preferred.
• A heightened sense of teamwork, a solid work ethic and the ability to work under pressure is alsorequired.

Physical Demand

Typical office environment with standard working conditions at Branch Support Offices that requires standing, walking and sitting for prolonged periods of time. Visual acuity required for reading, producing reports, or doing computer work for extended periods of time. Limited, but some physical exertion and dexterity required in the course of daily activity that may require the ability to climb stairs, walking from place to place in a standard office environment, occasionally lifting or carrying supplies, books, etc. Auditory acuteness required to perform heavy volume of telephone and personal contacts on an individual, or group meeting level. Moderate volume of personal business travel (air or driving) of up to 25% on the local, state and national level.

Company Values

We’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture:

• Safety:Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused:Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team:We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It:Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate:Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview

At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:

• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance and short-term disability
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP) for you, and your family
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

EOE & E-Verify Participating Employer.