Product Manager - Lending

APG Federal Credit Union

Edgewood (MD)

On-site

USD 91,600 - 155,600

Full time

14 days+

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Benefits offered by this job

Medical and dental (shared cost)
Vision insurance
401(k)
Life and disability insurance
Flexible spending account
Educational assistance
Holidays, annual leave & sick leave

Job summary

APG Federal Credit Union (APGFCU) is seeking a Lending Product Manager to steer the Credit Card, Consumer Lending, Home Loans, and Commercial Loans portfolios. You’ll analyze market trends, set pricing strategies, and partner with Lending, Marketing, Finance, Risk, and Digital channels to drive growth and member value.

Responsibilities include lifecycle ownership, performance monitoring, pricing recommendations, and cross‑functional collaboration to ensure products meet member needs and stay

Qualifications

  • Bachelor’s degree in business, Finance, Economics, Marketing, or related field.
  • 3–5+ years of experience in product management, lending operations, portfolio management, or financial services.
  • Strong analytic skills; ability to interpret financial, performance, and risk data for all lending segments.
  • Experience developing pricing or competitive strategies.
  • Ability to lead cross‑functional work without direct authority.
  • Excellent written and verbal communication skills.
  • Hybrid – must be able to come into the office once a week.

Responsibilities

  • Own the product lifecycle for Credit Cards, Consumer Lending, Home Loans, and Commercial Loans from concept through retirement.
  • Develop and execute strategies to drive portfolio growth, product usage, and member/business value.
  • Conduct competitive market research on rates, fees, terms, promotions, and lending trends across all lending areas.
  • Identify opportunities to expand or refine products based on consumer, homeowner, and business needs.
  • Monitor performance metrics for all lending portfolios, including volume, yield, profitability, delinquency, and charge offs.
  • Recommend pricing, terms, and promotional strategies that improve product and portfolio performance.
  • Partner with Finance to model projected impacts on pricing adjustments or new product introductions.
  • Analyze trends across auto, personal loans, credit cards, mortgages, home equity, small business loans, and commercial real estate.
  • Collaborate with Marketing on campaigns and communication strategies tailored to consumer, homeowner, and business audiences.
  • Work with Lending Operations, Mortgage Operations, and Commercial Lending teams to enhance processes and member/business experience.
  • Partner with Risk and Compliance to ensure all lending products align with regulatory requirements and credit policy.
  • Coordinate with Data & Analytics to build reporting and dashboards for each lending category.
  • Maintain accurate product documentation, disclosures, policies, and marketing assets for all lending groups.
  • Present regular performance updates and strategic recommendations to leadership.
  • Support digital and branch channels with product training, rollout coordination, and performance insights.
  • Ensure product delivery is consistent across channels and aligned with the credit union’s service standards.

Skills

Analytical skills
Cross-functional collaboration
Pricing strategy
Communication skills
Leadership without authority

Education

Bachelor's degree in business/finance/economics/marketing or related field

Job description

APGFCU provides comprehensive benefits such as medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.

Position Summary

The Lending Product Manager is responsible for the performance, profitability, and strategic direction of the credit union’s Credit Card, Consumer Lending, Home Loans, and Commercial Loans portfolios. This role focuses on market analysis, portfolio performance, pricing optimization, credit trends, and member/business value creation.

The Lending Product Manager partners closely with Consumer Lending, Mortgage, Commercial Lending, Marketing, Finance, Risk, Branch Leadership, and Digital Channels to ensure lending products meet member needs, support business growth, and stay competitive.

Key Responsibilities
Product Strategy & Market Positioning
  • Own the product lifecycle for Credit Cards, Consumer Lending, Home Loans, and Commercial Loans from concept through retirement.
  • Develop and execute strategies to drive portfolio growth, product usage, and member/business value.
  • Conduct competitive market research on rates, fees, terms, promotions, and lending trends across all lending areas.
  • Identify opportunities to expand or refine products based on consumer, homeowner, and business needs.
Portfolio & Performance Management
  • Monitor performance metrics for all lending portfolios, including volume, yield, profitability, delinquency, and charge offs.
  • Recommend pricing, terms, and promotional strategies that improve product and portfolio performance.
  • Partner with Finance to model projected impacts on pricing adjustments or new product introductions.
  • Analyze trends across auto, personal loans, credit cards, mortgages, home equity, small business loans, and commercial real estate.
Cross‑Functional Leadership
  • Collaborate with Marketing on campaigns and communication strategies tailored to consumer, homeowner, and business audiences.
  • Work with Lending Operations, Mortgage Operations, and Commercial Lending teams to enhance processes and member/business experience.
  • Partner with Risk and Compliance to ensure all lending products align with regulatory requirements and credit policy.
  • Coordinate with Data & Analytics to build reporting and dashboards for each lending category.
Product Governance & Execution
  • Maintain accurate product documentation, disclosures, policies, and marketing assets for all lending groups.
  • Present regular performance updates and strategic recommendations to leadership.
  • Support digital and branch channels with product training, rollout coordination, and performance insights.
  • Ensure product delivery is consistent across channels and aligned with the credit union’s service standards.

Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (e.g., Bank Secrecy Act, Information Security).

Qualifications
Required
  • Bachelor’s degree in business, Finance, Economics, Marketing, or related field.
  • 3–5+ years of experience in product management, lending operations, portfolio management, or financial services.
  • Strong analytic skills; ability to interpret financial, performance, and risk data for all lending segments.
  • Experience developing pricing or competitive strategies.
  • Ability to lead cross‑functional work without direct authority.
  • Excellent written and verbal communication skills.
  • Hybrid – must be able to come into the office once a week.
Preferred
  • Experience in Credit Card, and other lending products like Consumer Lending, Mortgage Lending, or Commercial Lending.
  • Familiarity with credit risk metrics and underwriting concepts across multiple lending lines.
  • Understanding of digital lending environments and member/business journey design.
What This Role Is Not
  • Not a technical PM role (no responsibility for system architecture, APIs, or software development planning; no backlog ownership or participation in sprint planning).
  • Not focused on technical requirements gathering—the core function is performance, strategy, analytics, and product outcomes.
Success Measures
  • Portfolio growth and profitability for Consumer Lending, Home Loans, and Commercial Loans.
  • Improved product competitiveness, conversion rates, and member/business satisfaction.
  • Effective rate/fee strategies that balance growth and risk.
  • Strengthened internal alignment across all lending and support departments.
  • Accurate, data‑driven recommendations that guide organizational decisions.
Compensation Information

$91,600 to $155,600 annually, based on experience and education.

EEO Statement

APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or Protected Veteran status. Please use the following link to view the EEO law poster: http://www1.eeoc.gov/employers/poster.cfm.

APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please let the Human Resources Department know the nature of your request and your contact information. Reasonable accommodations are considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e‑mail address.

APGFCU participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. You can view the details by clicking here or returning to the careers homepage.

APGFCU participa en E‑Verify y proporcionará al gobierno federal la información de su Formulario I‑9 para confirmar que usted está autorizado para trabajar en los EE. UU. Puede ver los detalles haciendo clic aquí o regresando a la página de inicio de carreras profesionales.

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