Product Manager

Habitat-Health; Chicago (IL); Remote; USD 135,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

Disability insurance

Life insurance

401(k) with match

Paid time off

Paid holidays

Job summary

Habitat Health looks for a Product Manager to own strategy, roadmap, and delivery across clinical and business apps (EHR, CRM, Call Platform, etc.). You’ll run discovery with clinical and operational stakeholders, define clear requirements, prioritize the backlog, and partner with Epic, Salesforce, and TalkDesk to deliver outcomes.

You’ll work with Platform, Clinical, Operations, Growth, and Finance leaders to shape the roadmap, defend trade-offs with data, and drive adoption after release.

Qualifications

• 3+ years as a Product Manager or Product Owner in healthcare or regulated environments.
• Ability to run discovery, write clear requirements/user stories, and prioritize backlog.
• Use success metrics and data to defend prioritization decisions.

Responsibilities

• Own and evolve the product roadmap across clinical and business apps.
• Lead product discovery with stakeholders to surface real workflow pain points.
• Write PRDs, user stories, and acceptance criteria; coordinate with Epic/OCHIN, Salesforce, TalkDesk.
• Maintain the product backlog end to end, balancing new capabilities and tech debt.
• Define success metrics and KPIs for each initiative and track adoption post-launch.
• Align product direction with business strategy with leadership.
• Drive adoption of rollouts through training demos and change management.
• Coordinate with multiple vendors and escalate to leadership when needed.
• Facilitate stakeholder and steering meetings and represent product to senior leadership.
• Operate with ownership and independent judgment to resolve issues.

Skills

PM experience

Discovery

Requirements writing

Backlog management

Stakeholder collaboration

Documentation

MS Office

Roadmapping

Tools

Epic

OCHIN

Salesforce

TalkDesk

Job description

Habitat Health empowers older adults to experiencemore gooddays in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, andin ‑ homeassistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, ourmission ‑ drivencare teams continue to help participants live well on their own terms.

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Location

Remote; requiring regular travel for onsite go-lives, department rounding and other support activities as needed.

Role Scope

Habitat Health is looking for a Product Manager to own strategy, roadmap, and delivery outcomes across our clinical and business applications portfolio — including EHR, CRM, Call Platform, Risk Suspecting, and ancillary clinical applications.

This role would be accountable for knowing the problem space deeply, deciding what gets built and in what order, and proving that what shipped actually worked. You'll run discovery with clinical, growth, and operational stakeholders, define clear requirements and success metrics, prioritize a backlog against a real prioritization framework, and partner with technical and vendor teams to deliver against it. You'll work closely with Platform, Clinical, Operations, and Growth leaders — not just to gather requirements, but to shape what the roadmap should be, defend trade-offs with data, and drive adoption once features ship.

Primary Areas of Responsibility

• Own and evolve the product roadmap across the clinical and business applications portfolio, using a structured prioritization framework to balance strategic bets against operational demand
• Lead product discovery — engaging clinical and business stakeholders and end users directly to surface real workflow pain points, not just intake tickets — and translate findings into clear problem statements
• Write product requirements, user stories, and acceptance criteria; partner with technical and vendor delivery teams (Epic/OCHIN, Salesforce, TalkDesk, and others) to scope, sequence, and de-risk delivery
• Maintain the product backlog end to end, balancing new capabilities, enhancements, and technical debt
• Work with business stakeholders to define success metrics and KPIs for each initiative, track adoption and outcomes post-launch, and use that data to inform the next iteration of the roadmap
• Partner with PACE Center Leadership, the Office of the CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations to align product direction with business strategy
• Partner with Operations leadership to drive adoption of new rollouts — closing training gaps through documentation, demos, and change management
• Coordinate with multiple vendors, escalating to leadership when vendor needs to be held accountable to scope, documentation, and delivery timelines
• Facilitate stakeholder and steering meetings, and represent the voice of the product to senior leadership
• Operate with a high degree of ownership and autonomy, exercising sound independent judgment to identify issues, evaluate options, make recommendations, and drive matters to resolution

Qualifications

• Aligns with our purpose and our values, and is excited about living those out in daily practice
• 3+ years as a Product Manager or Product Owner, ideally in healthcare, health tech, or another complex, highly regulated operational environment
• Demonstrated ability to run discovery, write clear requirements/user stories, and prioritize a backlog using a defined framework rather than by loudest voice
• Comfort using success metrics and relevant data to make and defend prioritization calls for review/sign-off
• Excellent communication skills and ability to facilitate cross-departmental meetings, including senior leadership as well as line-level staff
• Strong documentation skills, especially product requirement docs, roadmap artifacts, and PowerPoint/board-ready materials
• Proficiency with MS Office suite, backlog/roadmap tooling, and visualization tools

Nice to Have

• Experience with Salesforce, TalkDesk, and/or Epic
• Formal product management training or certification (e.g., CSPO, Pragmatic Institute)
• Experience with Agile methodology, including working as or with a SCRUM team
• Experience with healthcare interoperability standards (e.g., FHIR) or EHR data models
• PACE experience

Compensation

The anticipated base salary range for this position is $148,000 – $170,000 for candidates located in San Francisco, New York City, or Seattle, and $135,000 – $153,000 for candidates located elsewhere. This position is also eligible for a target annual bonus of 10% of the base salary and may be eligible for additional incentive compensation, as applicable.

The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.

In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.

Because this is a remote position, employment will be governed by the laws applicable to the employee’s work location, and applicable legal requirements will be followed.

To helpmaintaina safe environment for our participants and team members, Habitat Healthmaintainsvaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observations that require accommodation.

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at [e-mail].

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.

Habitat Health complies with all federal and state employment eligibility verification requirements.