Product Manager

Federal Reserve Bank of San Francisco

Chicago (IL)

On-site

USD 120,000 - 192,000

Full time

2 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible Spending Accounts

Paid family leave

Vacation days

Sick days

Paid holidays

Pet Insurance

401(k) match

Retirement plan

Job summary

Federal Reserve Bank of San Francisco is seeking a Product Manager for Enterprise File Services to lead a secure, scalable file transfer and management platform. You will define the product vision, prioritize investments, and collaborate with business and technology teams to deliver measurable value for Federal Reserve functions and national services.

You will own the lifecycle from strategy to delivery, partnering with agile teams, aligning with enterprise standards, and driving continuous

Qualifications

Bachelor's degree or equivalent work experience in a related field.
5+ years of project/program/product management experience; PM certification preferred.
Proven ability to lead cross-functional teams to deliver on tight deadlines.
Highly organized with strong communication and coordination skills.
Ability to work with diverse subject matter experts; independent and collaborative work.

Responsibilities

Define and execute the vision, strategy, and roadmap for Enterprise File Services.
Develop short- and long-term product plans aligned with customer needs and business outcomes.
Build trusted relationships across Federal Reserve lines and technology groups.
Capture customer feedback and translate needs into clear priorities for the team.
Own the product lifecycle from strategy to delivery, adoption, and improvement.
Collaborate with Owners and agile teams to prioritize work and align with objectives.
Balance customer requests with resiliency, debt, architecture, and investments.
Participate in PI Planning, roadmap planning, and governance processes.
Evaluate opportunities for cloud adoption, automation, AI enablement, self-service, and platform transformation.
Establish KPIs, metrics, adoption measures, and success criteria.
Monitor product health and communicate value, risks, and opportunities to executives.
Ensure alignment with governance, security, risk, and compliance standards.
Foster collaboration across architects, engineers, security, service managers, product owners, and stakeholders.

Skills

Project management

Cross-functional teams

Communication

Leadership

Agile

JIRA/Confluence/SharePoint

Education

Bachelor's degree in management/CS/IS or related field

Tools

JIRA

SharePoint

Confluence

Job description

Federal Reserve Bank of San Francisco

When you join the Federal Reserve—the nation's central bank—you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future.

The Infrastructure, Platforms & Operations portfolio provides strategic direction and product delivery for System IT infrastructure and operations while aligning technology with business strategies. The team serves as a business partner for secure and reliable IT products, services, and operations.

As the Product Manager for Enterprise File Services, you will lead a critical platform that provides secure, reliable, and scalable file transfer, file management, and file integration capabilities for Federal Reserve business functions and national services. You will define the product vision, establish priorities, guide investment decisions, and work across business and technology organizations to deliver measurable customer and organizational value.

Essential Responsibilities

Define, communicate, and execute the vision, strategy, and roadmap for Enterprise File Services.
Develop short- and long-term product plans aligned with customer needs, organizational priorities, and measurable business outcomes.
Serve as the voice of the customer by building trusted relationships across Federal Reserve business lines and technology organizations.
Gather customer feedback and translate business needs into clear product priorities.
Own the product lifecycle from strategy and planning through delivery, adoption, performance measurement, modernization, and continuous improvement.
Partner with Product Owners and agile delivery teams to prioritize work and align execution with strategic objectives.
Balance customer requests, operational needs, resiliency requirements, technical debt, architectural work, and strategic investments.
Participate in PI Planning, roadmap planning, prioritization activities, and product governance processes.
Anticipate emerging technology trends and evaluate opportunities for cloud adoption, automation, AI enablement, self-service capabilities, and platform transformation.
Establish and manage key performance indicators, operational metrics, adoption measures, and success criteria.
Monitor product health and communicate product value, risks, performance, and opportunities to executives and stakeholders.
Ensure product decisions and delivery align with enterprise governance, security, risk, compliance, and operational standards.
Drive alignment among Architects, Engineers, Security teams, Service Managers, Product Owners, Business Analysts, customers, and executive stakeholders.
Influence decisions and priorities across a highly matrixed organization without direct authority.
Foster customer-focused decision-making, innovation, and continuous improvement.

Qualifications

Bachelor's degree in management, Communications, Computer Science, Information Systems, or other related field or equivalent work experience
Typically requires 5 or more years of project/program/product management experience. Product and/or Project Management certification strongly preferred
Proven ability to lead cross-functional teams to deliver on tight deadlines
Highly organized with superior communication and coordination skills
Ability to coordinate and work with diverse groups of subject matter experts
Self-starter, with a high personal standard of performance excellence
Understanding of Product, Project and Program Management best practices and proven track record in working with cross-functional, non-dedicated teams
Ability to develop communication strategies and Executive artifacts, product strategies and roadmaps and deliver complex material to tailored audiences
Proven ability to work effectively independently or in a team environment
Strong analytical, collaboration, leadership, critical thinking, multitasking, and time management skills
Ability to influence successfully in a highly matrixed or virtual organization
Demonstrated independent thinking and decision-making abilities
Ability to quickly and efficiently receive and process information
Judgment to escalat[e] risk-based decisions appropriately
Ability to travel (percentage may vary up to 5%)
Experience with product and project management tools such as JIRA, SharePoint, Confluence, etc.
Must be a U.S. Citizen or a Green Card holder with the intent to become a U.S. Citizen

Locations

The selected candidate will reside within a reasonable commuting distance, as defined by the employing Reserve Bank, and will work full‑time onsite.

Eligible Locations for Hire: Boston, MA- New York, NY- Philadelphia, PA- Cleveland, OH- Richmond, VA- Atlanta, GA- Chicago, IL- St. Louis, MO- Minneapolis, MN- Kansas City, MO- Dallas, TX- San Francisco, CA
The following Reserve Bank locations are preferred due to the concentration of System IT team members in these locations: San Francisco, CA or Salt Lake City, UT

Base Salary Range: Min: $120,000 Mid: $155,800Max: $191,700 (Location: San Francisco)

The listed salary is applicable to 12th District/San Francisco. Final offers are determined by factors including the candidate's qualifications, internal alignment considerations, district assignment, and geographic location.

Screening

Due to the nature of access to sensitive information all final offers are subject to the clearance of an enhanced background check. This enhanced screening will require the following items: academic and employment verifications, FBI fingerprint check (criminal and civil cases), credit check, family history, residential records and foreign travel for the previous 7 years, citizenship verification, reference checks, and personal interview with an investigator and can take between 21 - 60 days to clear.

Sponsorship

Individuals who need immigration sponsorship now or in the future are not eligible for this position. Must be a U.S Citizen or a Green card holder with intent to become a U.S Citizen.

Benefits

Medical, Dental, Vision, Pre-tax Flexible Spending Account, Backup Child Care Program, Pre-Tax Day Care Flexible Spending Account, Paid Family Care Leave, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and Retirement/Pension.

The Bank is committed to providing reasonable accommodations to individuals with disabilities to participate in the job application or interview process, perform essential job functions and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer. If you need any assistance or accommodations due to a disability, please let us know at sf.hr.recruitment@sf.frb.org.

Equal Employment Opportunity

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Job Details