Product Manager

INFI; Chicago (IL); Hybrid; USD 80,000 - 234,000; Full time

Job summary

Join a forward-thinking company as a Product Manager, where you'll lead the development and launch of innovative restaurant technology solutions. In this role, you'll define product strategy, collaborate with cross-functional teams, and ensure exceptional user experiences. With a competitive salary and flexible hybrid work environment, this position offers opportunities for professional growth in a rapidly evolving industry. If you're passionate about leveraging technology to enhance customer engagement and drive business success, this is the perfect opportunity for you.

Benefits

Flexible work environment

Opportunities for professional growth

Innovative work culture

Qualifications

• 3+ years of product management experience with a focus on user-centric design.
• Experience collaborating with engineering and design teams.

Responsibilities

• Define product vision and strategy aligned with company goals.
• Collaborate with stakeholders for feature prioritization.

Skills

Product Management

User-Centric Design

Data Analytics

Stakeholder Communication

Critical Thinking

Education

Bachelor's Degree

Job description

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INFI is a turn-key provider of restaurant technology solutions that empower businesses to

optimize operations, enhance customer loyalty, and drive growth. From advanced data analytics

to self-ordering solutions and mobile app customization, INFI equips restaurants and food

service companies with the tools to succeed in a competitive market.

About the Role

This position is responsible for leading the development, launch, and ongoing success of products, ensuring they meet customer needs, align with business objectives, and maintain a competitive edge in the market. This role requires a blend of strategic vision, technical understanding, user-centric design thinking, and cross-functional leadership.

Key Responsibilities

Product Strategy and Vision

• Define the product vision, strategy, and roadmap in alignment with company goals.
• Conduct market research, competitive analysis, and customer interviews to identify opportunities.
• Collaborate with stakeholders to prioritize features based on business impact and customer needs.

Product Development

• Write clear, detailed Product Requirement Documents (PRDs) that outline functionality, user stories, and acceptance criteria.
• Work closely with engineering, design, and other teams to deliver high-quality products on time.
• Define and manage the product lifecycle, from ideation to sunset.

Stakeholder Collaboration

• Act as the primary liaison between stakeholders, ensuring alignment and effective communication.
• Collaborate with marketing, sales, and support teams for go-to-market strategies and product launches.
• Gather feedback from stakeholders and customers to iterate and improve the product. User-Centric Focus
• Develop a deep understanding of the target audience and their pain points.
• Use data analytics and user feedback to make informed decisions about product enhancements.
• Ensure the product delivers exceptional user experiences and solves real problems.

Performance Monitoring

• Define success metrics and KPIs for product features and overall performance.
• Monitor product performance and customer satisfaction, identifying areas for improvement.
• Drive post-launch analyses to measure impact and refine future strategies.

Qualifications

• 3+ years of product management and/or Product Design.
• 3+ years of experience working collaboratively with engineering, design, and user research teams
• Experience navigating the full product life-cycle, integrating customer feedback into product requirements, driving prioritization, and pre/post-launch execution.
• Critical thinking/analytical leadership experience.
• Experience presenting to senior executive audiences.
• Competitive salary commensurate with experience.
• Flexible work environment, hybrid work environment. Office is located in the trendy West Loop neighborhood
• Opportunities for professional growth and development.

Why Join INFI?

Earlier this year, we announced our $12M series A, led by MK Capital.

At INFI, we are redefining how restaurants engage with technology. If you’re passionate about

innovation, thrive in a high-growth environment, and are ready to make a significant impact,

• we’d love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  IT Services and IT Consulting

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