Product Manager

Silversmith Capital Partners; Cambridge (MA); Hybrid; USD 93,620 - 120,368; Full time

Benefits offered by this job

Long Term Incentive scheme

Generous personal development budget

Flexible home working

Job summary

Gearset is looking for a Product Manager to help shape the next phase of our platform, expanding from deployment to full lifecycle support with a focus on how AI agents and humans collaborate in software release. You will own one or more product areas, define strategy and roadmaps, and partner with Engineering and UX to deliver value for Salesforce users.

Join a growing team that values discovery, validation, and iterative delivery, while working closely with Sales, Product Marketing, and

Qualifications

• Experience delivering products end-to-end in B2B SaaS environments.
• Strong ability to research user needs and translate into roadmap decisions.
• Comfortable collaborating with Engineering, Design, Marketing, Sales, and Leadership.

Responsibilities

• Own problems end-to-end, define outcomes, validate solutions, and deliver iteratively.
• Partner with Sales and Customer Success to incorporate feedback into roadmap.
• Shape go-to-market strategy, ICP, pains, and value proposition with Product Marketing.
• Lead cross-team collaboration to deliver product slices and learn as you go.
• Champion product thinking across the wider company and refine processes.

Skills

B2B SaaS

DevOps mindset

AI interest

User research

Job description

As a Product Manager, you've likely seen first-hand how automation and strong DevOps practices help development teams iterate quickly and deliver with confidence. At Gearset, we're bringing those benefits to the hundreds of thousands of teams building on Salesforce. We start by deeply understanding the job our users need to get done (one of our core values), and work closely with UX, Product Marketing, and Engineering to solve the problems that matter most. With a clear product strategy and a huge opportunity ahead, you'll play a key role in shaping what's next.

This role sits in the fastest-evolving part of our platform. We're expanding from comparison and deployment to support the entire journey from idea to shipped change, including how AI agents, alongside people, build and release on Salesforce. It's the part of our platform with the most user touch points and one of the biggest opportunities to shape the future of software delivery. If you'd like to help define how people and AI work together to build and release software, we'd love to hear from you.

What's the opportunity for a Product Manager at Gearset?

• Join our growing and experienced product team, focused on solving meaningful problems for our users, and who are always ready and available to support you.
• Build trusted relationships with our users to form a deep understanding of the domain, and the challenges they're facing with Salesforce. Own one or more product areas, defining the strategy and roadmap.
• Work on the part of our product where humans and AI agents are starting to build changes side by side, and help us understand what that means for the people who use it.
• Partner with engineering leads and UX specialists to research, understand, and solve the problems you identify.
• Partner with Product Marketing, Sales, and Customer Success throughout the product lifecycle to shape how we bring new capabilities to market, and stay close to the customer conversations that inform what we build next.
• Work closely with the engineering teams on defining slices, delivering them iteratively, and learning as you go.

What you'll achieve

• You'll own user problems end to end, defining the outcomes that matter, researching and validating solutions, delivering iteratively, and ensuring what you build reaches the people who’ll benefit most.
• You'll stay close to the signals that matter, partnering with Sales and Customer Success to understand what customers are telling us and using those insights to shape what we build next.
• Drive commercial outcomes by collaborating on the go to market strategy in partnership with Product Marketing, defining the Ideal Customer Profile, key pains, value proposition and positioning statements, including packaging & pricing. This involves actively partnering with sales to help customers understand the value of what we're building and being an integral part of that process.
• You'll ultimately own a problem area, articulating the strategy, defining its roadmap, and demonstrating the customer and business impact of delivering that roadmap.
• You'll connect the dots across teams - pulling in work from our other products and collaborating closely with the teams building our agentic capabilities, as this area absorbs more of the DevOps lifecycle.
• You'll support the product team, and across the wider company, in refining our product definition and development processes, and championing product thinking.
• You'll learn from, and share your experience with, a great team from a wide range of backgrounds in a feedback-driven culture where you can do your best work.

About you

• You're curious about understanding customer problems deeply and use evidence, research, and frameworks such as "Jobs to be Done" to identify what matters most.
• You've taken products or significant capabilities through discovery, validation, delivery, and launch, working closely with Engineering, Design, and Product Marketing.
• You enjoy speaking with users and turning research into clear priorities, product decisions, and compelling narratives that bring others with you.
• You thrive in collaborative environments, building strong relationships across Engineering, Design, Marketing, Sales, and Leadership to deliver meaningful outcomes.
• You're comfortable working iteratively, using customer feedback and data to learn quickly, adapt, and continuously improve your product area.

Great to haves

• Experience building products in B2B SaaS, ideally within DevOps or developer tooling.
• An interest in AI, agents, and how they're changing the way people build and release software.

Salary and benefits (the stuff you'd expect!)

• Salary is £70k–£90k (depending on experience)
• This is a full time opportunity, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office)
• Opportunity to join our Long Term Incentive scheme
• Generous personal development budget of up to £1,500 per year
• Top-end hardware provided, free lunch in the office
• 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
• Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover
• Discounted gym membership and a range of health and wellness benefits