Product Manager

U.S. Bank; Boston (MA); On-site; USD 118,000 - 139,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability benefits

Parental leave

401(k)

Paid vacation

Holiday opportunities

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Product Manager, AI & Workflow Transformation to lead an Agile team supporting Global Corporate Trust (GCT). You will own backlog management, roadmap execution, prioritization, and delivery while ensuring successful adoption of AI-driven capabilities.

Collaborate with business and technology partners to identify opportunities, define scalable solutions, and drive AI-enabled improvements in processes and stakeholder experiences.

Qualifications

• Product management experience in a corporate setting.
• Advanced understanding of AI technologies and ability to redesign processes with AI.
• Experience with Microsoft Copilot Agents or similar AI agents preferred.
• Strong knowledge of Agile product development methodologies.
• Ability to translate technical and non-technical requirements into practical solutions.
• Excellent analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills.
• Experience in Global Corporate Trust, financial services, or regulated industries preferred.

Responsibilities

• Define and execute the product vision, roadmap, and priorities for AI capabilities.
• Identify opportunities to re-engineer processes through AI and workflow optimization.
• Partner with stakeholders to gather requirements and translate them into scalable products.
• Manage and prioritize the product backlog, epics, features, and user stories.
• Lead backlog refinement, acceptance criteria, and cross-functional alignment.
• Collaborate with Scrum Masters and cross-functional partners to manage dependencies.
• Drive AI-enabled initiatives that improve productivity and decision-making.
• Evaluate and adopt emergent AI tools and platforms.
• Coordinate with leadership to communicate priorities, timelines and outcomes.

Skills

Product management

AI technologies

Microsoft Copilot

Agile methodologies

Stakeholder communication

Analytical thinking

Problem solving

Cross-functional collaboration

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. The Product Manager, AI & Workflow Transformation, will lead an Agile team supporting Global Corporate Trust (GCT), driving AI-enabled solutions that improve business processes, increase operational efficiency, and enhance stakeholder experiences. This role partners closely with business and technology teams to understand current-state processes, identify future-state opportunities, and deliver scalable product solutions aligned with strategic objectives. Serving as the product expert, this individual will own backlog management, roadmap execution, prioritization, and delivery while ensuring successful adoption of new technologies and AI-driven capabilities.

Key Responsibilities

• Product Strategy & Ownership: Define and execute the product vision, roadmap, and priorities for AI-related capabilities supporting GCT.
• Identify opportunities to re-engineer business processes through AI, automation, and workflow optimization.
• Partner with stakeholders to understand business needs, gather feedback, and translate requirements into scalable product solutions.
• Agile Product Leadership: Manage and prioritize the product backlog, including epics, features, and user stories.
• Lead backlog refinement sessions, define acceptance criteria, and ensure alignment across business and technology teams.
• Collaborate with Scrum Masters, Product Managers, and cross-functional partners to manage dependencies and support delivery planning.
• AI & Workflow Transformation: Drive AI-enabled initiatives that enhance productivity, decision-making, and operational effectiveness.
• Partner with technology teams to deliver governed, scalable, and business-aligned AI solutions.
• Support the evaluation and adoption of emerging AI tools, platforms, and capabilities.
• Stakeholder & Adoption Leadership: Collaborate with the Senior Product Manager to execute product strategy and communicate priorities, timelines, and outcomes.
• Coordinate user acceptance testing and validate delivered solutions meet business expectations.
• Lead readiness, change management, and adoption activities to ensure successful implementation of new capabilities.

Basic Qualifications

• Product Management experience. Typically, 5-10 years of experience
• Advanced understanding of AI technologies, tools, and models, with the ability to redesign processes leveraging AI capabilities.
• Experience creating or supporting Microsoft Copilot Agents or similar AI agent solutions preferred.
• Advanced knowledge of Agile product development methodologies.
• Strong organizational skills with the ability to independently drive initiatives from concept through delivery.
• Ability to understand and translate both technical and non-technical requirements into practical solutions.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills.
• Experience within Global Corporate Trust, financial services, or other regulated industries preferred.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay Range: $117,725.00 - $138,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Posting may be closed earlier due to high volume of applicants.