Product Manager

Lightspeed Systems; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Lightspeed Systems is hiring a Product Manager to drive product initiatives from inception to execution, collaborating closely with engineering to solve K-12 device and content management challenges. You will own product roadmaps, research customer needs, and align multiple teams to deliver measurable impact.

The role emphasizes hands-on AI-enabled workflows, hands-on product execution, and a path toward broader ownership within a growing company rooted in cloud-based SaaS solutions for schools.

Qualifications

• 2–4+ years of experience in product management or an adjacent discipline.
• Experience contributing meaningfully to a product's execution—from requirements through shipped impact.
• Hands-on experience using AI tools to improve workflow across the product and software development lifecycle.
• Motivation to make an impact for students and educators.
• Strong written and verbal communication; ability to present to executives and technical teams.

Responsibilities

• Own execution of the roadmap for your product area, driving requirements to shipped outcomes.
• Develop deep empathy for customers—IT directors, educators, and students.
• Serve as the internal evangelist to align marketing, sales, support, engineering, and leadership.
• Maintain a well-prioritized backlog with clear requirements, designs, and acceptance criteria.
• Drive execution across engineering and track KPIs to measure launch impact.
• Oversee customer hand-off, acceptance testing, and post-launch monitoring.

Skills

Product management

User research

Cross-functional collaboration

AI workflows

Education

Bachelor's degree or equivalent

Tools

AI tools

Roadmapping tools

Job description

Product Manager

Lightspeed Systems is on a mission to ensure a safe, secure,equitable, and effective learning environment for K-12 students. To aid in this mission,we'relooking for a Product Manager to drive product initiatives frominceptionthrough execution, working closely with engineering to solve schools' device and content challenges.

Do you want to work hard alongside smart, talented product managers and engineers every day? Do you thrive when things get complex, and stay steady when a project is anything but simple? As a Product Manager on our team,you'dhave the chance to dig into those challenges directly — researching customer and market needs, working across departments, and driving a product fromideato shipped, adopted, and measured impact.

We are a cloud-based SaaS/web company, with devices, mobile apps, and web filtering technology at the core of what we build.

About the Role

• Own execution of the roadmap for your product area — driving day-to-day decisions from requirements through shipped outcomes — while partnering with product leadership to help shape strategy as you grow into the role.
• Build deep empathy for customers — IT directors, educators, and students — and use that understanding to define problems worth solving.
• Be the internal evangelist for your product: align marketing, sales, support, engineering, and leadership around a shared direction, and earn their buy-in.
• Maintain a well-prioritized backlog backed by clear requirements, designs, and acceptance criteria your development team can act on.
• Drive execution across engineering, adapting process to what the team and the moment actually need to execute.
• Set baselines and track KPIs so you — and the business — know whether a launch actually worked.
• Oversee customer hand-off, acceptance testing, and post-launch monitoring so feedback loops back into the roadmap.
• Work closely with product leadership as you grow — this role comes with real mentorship and room to expand your ownership over time.
• Develop subject-matter expertise in Lightspeed's core platform, work on our newest initiatives, and the broader K-12 device and content management landscape.
• Use AI tools and workflows to work faster and better across the product lifecycle — from research and requirements to specs, design, documentation and data analysis — and bring that practice to the team.

What Matters to Us

We'rebuilding a product team where collaboration, ownership, and accountabilityaren'tjust values on a wall —they'rehow wework dayto day. You default to bringing others in rather than working in asilo,you treat outcomes as yours to own even when the work is shared, and you follow through on commitments without needing to be chased.

About You

• 2–4+ years of experience in product management or an adjacent discipline
• Experience contributing meaningfully to a product's execution — from requirements through shipped impact — with examples that show real ownership of your piece of the work.
• Practical, hands-on experience using AI tools to improve how you work across the product and software development lifecycle (e.g., research synthesis, requirements drafting, prototyping, data analysis, etc.) not just familiarity with the concept.
• Genuine motivation to make an impact for students and the educators who support them — this isn't just another SaaS vertical to you.
• Strong written and verbal communication; you can make a technical or strategic case to executives and a development team with equal clarity.
• Comfortable moving between full autonomy and close collaboration, and adjusting your approach as a project's needs change.
• Skilled at holistic, design-thinking-style problem solving, with real attention to detail — you catch the stuff others miss.
• Able to manage and prioritize multiple projects at once, from early concept through delivery, in a deadline‑driven environment.
• Direct, low-fluff communicator — you get to the point in writing and in meetings, and have little patience for buzzword-driven thinking.
• Decisive under ambiguity — comfortable making a call and moving forward with incomplete information rather than waiting for certainty.
• Comfortable wearing multiple hats on a lean team and jumping in to help on cross-functional projects to drive everyone towards a goal.
• Bachelor's degree (BA/BS) or equivalent experience.

Nice to Have

• Experience in the K-12 or broader education industry.
• B2B product management experience.
• A portfolio of independent projects — especially ones that made use of AI tools — if you're earlier in your career.

ABOUT US

With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com.

We love our employees, and we show it. Our benefits and perks are built to support your overall wellbeing—at work and beyond. Offerings vary by country.

ABOUT OUR ATX HQ

If your role includes spending time onsite, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more.

• 15,000 sq. ft. of open work area, offices, and huddle rooms
• Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
• A state-of-the-art fitness center (with outfitted locker rooms)
• Physical therapist onsite regularly
• Indoor and outdoor casual collaboration spots
• Pet-friendly office environment
• A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun

All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?)

Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.