Product Manager

A&S Recruitment; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

A prominent recruitment agency is looking for a Product Manager to lead RCS offerings and CPaaS portfolio management. This role requires 4–6 years of experience in product management for messaging platforms, with a strong focus on RCS and API-based products. The candidate will work collaboratively with global product teams and local markets to drive product adoption and strategic growth. Join us in ensuring impactful product evolution for cutting-edge messaging solutions.

Qualifications

• 4–6 years of experience in product management for messaging or communications platforms.
• Strong understanding of RCS, SMS, MMS, and messaging standards.
• Proven success in managing API-based or platform products.

Responsibilities

• Own the end-to-end RCS product lifecycle within a CPaaS platform.
• Translate regional insights into product requirements.
• Define pricing and monetization models tailored to the region.

Skills

Product management for messaging or communications platforms

Understanding of RCS, SMS, MMS standards

API-based product management

Analytical thinking

Influence in a matrix organization

Job description

Global Talent Partner | Connecting Top Sales & Tech Talent with Industry Leaders in CCaaS, UCaaS, CPaaS, SaaS, Cloud & Digital Innovation

Location: USA Remote OR (New Jersey), Atlanta (Georgia), Reston (Virginia), Hybrid

Employment Type: Full-Time

About the Role

We are seeking a passionate and strategic Product Manager to lead our clients' Rich Communication Services (RCS) offering and act as a regional product evangelist for a broader CPaaS portfolio.

This role combines product ownership with market advocacy—driving roadmap execution, adoption, and ecosystem partnerships that bring innovative messaging products to life.

You will serve as the bridge between global product teams and regional market dynamics, ensuring customer and carrier insights translate into impactful product evolution and growth.

Key Responsibilities

• RCS Product Management:
• Own the end-to-end RCS product lifecycle within a CPaaS platform—from discovery and roadmap definition to launch and optimisation.
• Translate regional customer, operator, and market insights into scalable product requirements aligned with global strategy.
• Define pricing, packaging, and monetization models tailored to regional market dynamics.
• Track and improve performance metrics such as adoption, delivery success, engagement, and ROI.
• Ensure compliance and interoperability with GSMA standards and local carrier specifications.
• Act as the regional voice of product, representing local customer needs and ecosystem opportunities.
• Evangelize RCS and CPaaS messaging capabilities across enterprises, partners, and carriers through workshops and customer engagements.
• Collaborate with sales and marketing to shape regional go-to-market strategies and narratives.
• Cross-Functional Leadership:
• Partner closely with global product managers to ensure regional priorities are reflected in platform development.
• Work with carrier partners, OEMs, and aggregators to strengthen collaboration and resolve operational challenges.
• Collaborate with marketing, solution engineering, and sales enablement teams to increase product understanding and adoption.

Qualifications

• 4–6 years of experience in product management for messaging or communications platforms, ideally in CPaaS, telecom, or mobile ecosystems.
• Strong understanding of RCS, SMS, MMS, and conversational messaging standards.
• Proven success in managing and scaling API-based or platform products.
• Demonstrated success in launching or expanding products in diverse regional markets.
• Analytical thinker with the ability to interpret data and convert insights into action.
• Ability to influence across a matrixed global organisation and work effectively without direct authority.

Success in this role looks like

• Strong RCS adoption and measurable commercial growth in the region.
• Regional feedback consistently shaping the global product roadmap.
• Enhanced visibility and credibility of messaging solutions among carriers, enterprises, and partners.