Product Management Senior Advisor - Express Scripts

Cigna Health and Life Insurance Company; Cool Valley (MO); Hybrid; USD 113,000 - 189,000; Full time

Benefits offered by this job

401(k)

Company paid life insurance

Tuition reimbursement

Paid time off

Paid holidays

Job summary

The Cigna Group is seeking a Product Management Sr. Advisor to provide strategic direction and operational execution for the MoreThanRx portfolio.

This role partners with multiple teams to drive product adoption, performance, and growth, including leveraging AI-enabled tools to streamline reporting and decision making. Ideal candidates will have extensive experience in product management, operations, and healthcare strategy, with strong cross-functional leadership and KPI reporting capabilities.

Qualifications

• 6+ years of experience in product management, operations, healthcare strategy, or related fields.
• Experience leading operational improvement initiatives with measurable outcomes.
• Experience developing and communicating KPIs, dashboards, scorecards, and executive reporting.
• Familiarity with AI-powered productivity tools (e.g., Microsoft Copilot) to improve efficiency.
• Strong analytical, problem-solving, and process optimization skills.
• Healthcare and/or PBM experience.
• Ability to influence cross-functional teams in a matrixed environment.
• Excellent written and verbal communication for executives and stakeholders.

Responsibilities

• Lead process improvement initiatives to enhance operations, reporting accuracy, scalability, and stakeholder experience.
• Develop, monitor, and communicate KPIs to measure performance, adoption, and financial impact.
• Utilize AI-enabled tools to automate reporting and improve workflow efficiency.
• Partner with analytics, technology, and operations teams to identify automation opportunities.
• Translate complex data into actionable insights for leadership and support Signature initiatives.

Skills

Product management

Operations leadership

Regulatory compliance

KPI reporting

Data analysis

AI productivity tools

Healthcare/PBM experience

Tools

Microsoft Copilot

Job description

SUMMARY

The Product Management Sr. Advisor provides leadership, strategic direction, and operational execution for the development, enhancement, compliance, and growth of the MoreThanRx product portfolio, including strategic initiatives that support the organization's Signature affordability and consumer engagement strategy. This role is responsible for executing product strategy across the MoreThanRx direct service suite, ensuring alignment with enterprise objectives, regulatory requirements, client needs, and emerging market opportunities. Key responsibilities include product operations and management, process improvement, cross-functional leadership, regulatory compliance oversight, KPI measurement and reporting, vendor relationship management, and collaboration with internal stakeholders to drive product adoption, performance, and growth. The Sr. Advisor will identify opportunities to streamline operational processes, optimize reporting capabilities, and leverage AI-enabled tools, including Microsoft Copilot, to improve efficiency, automate routine product support activities, and enhance data-driven decision making. This role partners closely with Provider Contracting, Sales & Account Management (SAM), Supply Chain Sales Enablement, Technology, Analytics, and Operations teams to support market expansion, accelerate client adoption, and maximize the value delivered through the MoreThanRx and Signature solution portfolios. The position serves as a critical liaison across business, technology, operations, and client-facing organizations to identify enhancement opportunities, evaluate market trends, improve operational effectiveness, and ensure scalable product growth.

ADDITIONAL RESPONSIBILITIES

ADDITIONAL RESPONSIBILITIES: Lead process improvement initiatives that enhance product operations, reporting accuracy, scalability, and stakeholder experience. Develop, monitor, and communicate key performance indicators (KPIs) to measure product performance, adoption, financial impact, and operational health. Utilize AI-enabled tools, including Microsoft Copilot, to automate reporting activities, improve workflow efficiency, and reduce administrative burden. Partner with analytics, technology, and operational teams to identify opportunities for automation and continuous improvement. Translate complex operational and performance data into actionable insights and recommendations for leadership. Support Signature-related initiatives that enhance affordability, consumer transparency, and member engagement.

IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING

• 6+ years of experience in product management, product operations, healthcare strategy, process improvement, or related healthcare services fields.
• Demonstrated experience leading operational improvement initiatives and driving measurable business outcomes.
• Experience developing, managing, and communicating KPIs, dashboards, scorecards, and executive-level reporting.
• Familiarity with AI-powered productivity tools such as Microsoft Copilot and the ability to apply technology solutions to improve efficiency and business processes.
• Strong analytical, problem-solving, and process optimization skills.
• Healthcare and/or PBM experience.
• Ability to influence cross-functional teams and lead initiatives in a complex, matrixed environment.
• Strong communication skills with the ability to tailor messaging for executives, clients, and operational stakeholders.

INTERNET CONNECTION REQUIREMENTS

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

SALARY AND BONUS

For this position, we anticipate offering an annual salary of 113,200 - 188,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

BENEFITS

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,

ABOUT EVERNORTH HEALTH SERVICES

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

EEO STATEMENT

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

ACCOMMODATION

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance.

Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

TOBACCO-FREE POLICY

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

CRIMINAL HISTORY

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

MISSION STATEMENT

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.

JOIN US

Join us in driving growth and improving lives.