Product Management Director - Tankless Water Heating

Rinnai America Corp; Clover (GA); On-site; USD 150,000 - 190,000; Full time

Job summary

Rinnai America Corporation, a leader in tankless water heating, seeks a Director of Product Management to steer the growth of Residential Tankless products. You will own customer research, roadmap development, and D2C/offshore partnerships, driving innovative feature sets and market fit.

The role requires strategic thinking, strong communication, and the ability to lead cross-functional teams across marketing, design, and sales to deliver compelling go-to-market plans and profitable product

Qualifications

• Bachelor’s degree in marketing, business or related field required.
• Minimum 10 years of product-line management, development or marketing experience and OEM account management.
• Experience with Retail / Big Box partners and in-store product placement.
• Experience in 3-step distribution models.
• Experience in business financials and Design Thinking.
• Strong communication and storytelling skills.

Responsibilities

• Develop and deliver on a 5-year product and technology roadmap for Residential Tankless Water Heating.
• Own customer research and product roadmap development and design.
• Lead design thinking initiatives to understand customer needs and develop solutions.
• Define customer features, benefits and experience.
• Lead market research and identification of trends in North American markets.
• Lead competitive analysis and manage partner strategies.
• Manage OEM product communications with Japan.
• Define pricing strategy and bundling options.

Skills

Strategic leadership

Market research

Product roadmap

Cross-functional collaboration

Education

Bachelor’s degree in marketing, business or related field

Job description

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Product Management Director - Tankless Water Heating

Full Time - eligible for accruals Peachtree City, GA, US

Today Requisition ID: 2027

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to workhttps://www.rinnai.us/about/why-rinnai.

Position Summary

The Director of Product Management is responsible for leading the design and development of products that help accelerate RAC’s innovation product roadmap. We are looking for a strategic, innovative leader, who can drive product launches. As the Director of Product Management for the growing Tankless Water Heating business at Rinnai, you will own and lead customer research, product roadmap development and design, the related Parts & Accessories businesses, along with the expansion of new product lines.

• Develop and deliver on 5-year product and technology roadmap for the Residential Tankless Water Heating business, with a key focus on growing this product portfolio a minimum of 15% YOY


• Responsible for owning & growing the related Parts & Accessories businesses


• Understand existing and potential customers (3-step distribution), and their unique needs and requirements


• Lead design thinking initiatives to understand the needs of the customers and develop solutions that exceed expectations


• Define customer features and benefits as well as customer experience


• Lead Market research & identification - Research North American markets for trends, technologies, and opportunities


• Lead competitive analysis - Understand competitive landscape and continually manage competitive analysis


• Manages all aspects of OEM products including communications with Japan


• Defines unique selling points and market differentiators


• Establish partnering strategy – leveraging the global partner strategy analyze potential partners, OEM opportunities, and technology innovations


• Defines channel(s) of distribution


• Develops and executes entire project plan from concept to launch


• Drives assumptions in financial models and meets targets


• Follows and executes Rinnai New Product Development (NPD) Process


• Facilitates project teams


• Leads product specification development and approvals


• Partners closely with the Marketing & Sales teams to drive ‘flawless execution’ of our go-to-market plans with all stakeholders, including external customers and end consumers


• Lead the pricing strategy and develop bundling options and proposals


• Develop the product launch strategy for the business segment – including identifying what products will be launched at key shows, along with building the product strategy for these show


• An active contributor to the global product initiatives – including and not limited to platform development, roadmaps, market analytics, competitive analysis, and partnering strategies

REQUIREMENTS

KNOWLEDGE

• Bachelor’s degree in marketing, business or related field required


• Minimum 10 years of product-line management, development or marketing experience and OEM account management


• Knowledge of durable goods


• Experience working with Retail / Big Box partners, especially with in-store product placement and annual line reviews


• Experience in 3-step distribution models


• Experienced in business financials.


• Experience in Design Thinking


• Storytelling capability to build alignment & advocacy on key strategies


• Must demonstrate advanced communication skills.


• Strong organization time-management & critical thinking skills.


• Ability to create and write professional documents with exceptional knowledge and use of Word, Excel and PowerPoint

ABILITIES

• Ability to partner closely with Rinnai Japan teams and members, including liaisons from Rinnai Japan who are working locally within our Rinnai America Corporation, located in Peachtree City


• Ability to exercise appropriate discretion when working with confidential and sensitive matters and information.


• Ability to work professionally and positively with various levels of employees, customers, & business partners


• Commitment to achieving business goals


• Ability to work in fast paced environment and respond to high sense of urgency situations and produce fast, but accurate results. Prominent levels of personal integrity, honesty, and commitment.


• Ability to travel up to 40%

Working Conditions & Physical Requirements

Physical Activities

• Constant communication with others to exchange information.


• Repeating motions that may include the wrists, hands, and/or fingers.


• Occasional ascending or descending ladders, stairs, and ramps.

Physical Demands

• Sedentary work that primarily involves sitting/standing.


• Light work that involves lifting up to 20 pounds.

Environmental Conditions

• No adverse environmental conditions expected.


• Medical, Dental, Vision, and Prescription


• Flexible Spending Account (FSA) options for Medical and Dependent Care


• Paid Time Off (PTO), Floating Holidays (FH)


• Paid Holidays


• 401(k) Plan with Company Match


• Company Paid Life Insurance


• Voluntary Life Insurance


• Short- and Long-Term Disability


• Professional Development


• Tuition Reimbursement


• Paid Volunteer Community Service Day


• Tobacco and Drug-Free Campuses


• Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.