Product Lifecycle Management Coordinator

Itron, Inc.; Walhalla (SC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work schedule

401k matching

Employee stock purchase program

Wellbeing programs

Job summary

Itron, Inc. is seeking a PLM Coordinator to support the accuracy, integrity, and governance of product and master data across the lifecycle.

You will create and maintain records in PLM and ERP systems, coordinate change management, and maintain engineering drawings, reports, and related documentation to established standards. Success depends on customer focus, attention to detail, and collaboration across teams in a technology environment serving utilities and energy.

Qualifications

• 1–3 years of related professional experience involving product data, master data, engineering documentation, change management, document control, related disciplines.
• Bachelor’s degree in a related field or an equivalent combination of education and relevant experience.
• Experience creating, maintaining, or reviewing structured data and documentation with a strong focus on accuracy and data integrity.
• Ability to work collaboratively with cross-functional teams and provide responsive, customer-centric support to stakeholders.
• Strong organizational and prioritization skills, with the ability to manage multiple requests and communicate proactively.
• Demonstrated attention to detail and accountability when working with controlled data and documentation.
• Strong verbal and written communication skills, with the ability to effectively communicate information to diverse audiences.
• Ability to learn and work within established business processes, internal controls, and quality requirements.
• An authentic and collaborative working style, with the ability to adapt to changing priorities and business needs.
• Demonstrated commitment to continuous improvement and collaborative problem-solving.
• Experience working in Oracle PD and PIM, FreshService, Service Now and the Microsoft Office Suite and Power BI.

Responsibilities

• Process item master data and change requests accurately and in accordance with established service-level expectations, responding to internal customer inquiries in a timely and professional manner.
• Demonstrate accountability and diligence in supporting internal controls, regulatory requirements, and established business processes.
• Maintain engineering and product documentation in accordance with applicable ISO requirements and documentation standards.
• Maintain accurate and current documentation and product data within designated document libraries and systems.
• Provide customer-centric problem-solving support, guidance, and responsive service to internal stakeholders, taking ownership of requests through resolution.
• Collaborate with cross-functional teams to coordinate and implement product data changes throughout the product lifecycle.
• Complete daily, weekly, and monthly processes accurately and consistently, including activities governed by applicable ISO procedures and organizational policies.
• Maintain complete and accurate audit trails for applicable data changes.
• Prioritize work effectively and adapt to changing business needs, dependencies, deadlines, and other critical factors.
• Contribute positively within a collaborative team environment.
• Conduct timely and accurate peer reviews of completed requests to support data quality, integrity, consistency, and shared team learning.
• Manage assigned workload effectively by estimating effort, establishing priorities, and proactively communicating potential delays.
• Develop an understanding of how master data is used across the organization and within systems relevant to assigned data domains.
• Identify patterns and opportunities within product and master data that may help create business value or improve data quality.
• Support the documentation of data dictionaries, processes, and business rules, providing accurate and timely updates as requirements evolve.
• Identify and recommend opportunities to improve process efficiency through streamlined workflows, automation, process rationalization, training, or education.
• Share knowledge collaboratively and provide guidance to new or less experienced team members.

Skills

Product data management

Master data management

Engineering documentation

Change management

Document control

Cross-functional collaboration

Data integrity

Attention to detail

Communication skills

Oracle PD

PIM

FreshService

ServiceNow

Microsoft Office

Power BI

Education

Bachelor’s degree in a related field

Tools

Oracle PD

PIM

FreshService

ServiceNow

Microsoft Office

Power BI

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to help protect essential resources for today and tomorrow. Join us!

As a Product Lifecycle Management (PLM) Coordinator, you will support the accuracy, integrity, and governance of product and master data throughout the product lifecycle. You will create and maintain records in PLM and ERP systems, coordinate cross-functional activities supporting change management, and maintain engineering drawings, reports, specifications, and related documentation in accordance with established documentation and quality standards.

Success in this role requires a customer-centric mindset, attention to detail, accountability, and a collaborative approach, working across teams in a technology environment supporting the utilities and energy industry.

Duties & Responsibilities

• Process item master data and change requests accurately and in accordance with established service-level expectations, responding to internal customer inquiries in a timely and professional manner.
• Demonstrate accountability and diligence in supporting internal controls, regulatory requirements, and established business processes.
• Maintain engineering and product documentation in accordance with applicable ISO requirements and documentation standards.
• Maintain accurate and current documentation and product data within designated document libraries and systems.
• Provide customer-centric problem-solving support, guidance, and responsive service to internal stakeholders, taking ownership of requests through resolution.
• Collaborate with cross-functional teams to coordinate and implement product data changes throughout the product lifecycle.
• Complete daily, weekly, and monthly processes accurately and consistently, including activities governed by applicable ISO procedures and organizational policies.
• Maintain complete and accurate audit trails for applicable data changes.
• Prioritize work effectively and adapt to changing business needs, dependencies, deadlines, and other critical factors.
• Contribute positively within a collaborative team environment.
• Conduct timely and accurate peer reviews of completed requests to support data quality, integrity, consistency, and shared team learning.
• Manage assigned workload effectively by estimating effort, establishing priorities, and proactively communicating potential delays.
• Develop an understanding of how master data is used across the organization and within systems relevant to assigned data domains.
• Identify patterns and opportunities within product and master data that may help create business value or improve data quality.
• Support the documentation of data dictionaries, processes, and business rules, providing accurate and timely updates as requirements evolve.
• Identify and recommend opportunities to improve process efficiency through streamlined workflows, automation, process rationalization, training, or education.
• Share knowledge collaboratively and provide guidance to new or less experienced team members.

Required Skills & Experience

• 1–3 years of related professional experience involving product data, master data, engineering documentation, change management, document control, related disciplines.
• Bachelor’s degree in a related field or an equivalent combination of education and relevant experience.
• Experience creating, maintaining, or reviewing structured data and documentation with a strong focus on accuracy and data integrity.
• Ability to work collaboratively with cross-functional teams and provide responsive, customer-centric support to stakeholders.
• Strong organizational and prioritization skills, with the ability to manage multiple requests and communicate proactively.
• Demonstrated attention to detail and accountability when working with controlled data and documentation.
• Strong verbal and written communication skills, with the ability to effectively communicate information to diverse audiences.
• Ability to learn and work within established business processes, internal controls, and quality requirements.
• An authentic and collaborative working style, with the ability to adapt to changing priorities and business needs.
• Demonstrated commitment to continuous improvement and collaborative problem-solving.
• Experience working in Oracle PD and PIM, FreshService, Service Now and the Microsoft Office Suite and Power BI.

Preferred Skills & Experience

• Experience working with Product Lifecycle Management (PLM) and/or Enterprise Resource Planning (ERP) systems.
• Experience supporting item master data, engineering change requests, product data management, or configuration management activities.
• Familiarity with engineering drawings, specifications, technical reports, and controlled documentation.
• Familiarity with ISO-aligned documentation and quality management processes.
• Experience maintaining documentation or data within controlled document libraries.
• Experience supporting process improvement, workflow automation, data governance, or master data quality initiatives.
• Interest in applying collaborative and innovative approaches to data and process challenges within the utilities, energy, or technology sectors.

Benefits Info:

This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

#LI-QW1

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don’t perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate’s starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [e-mail].

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com