Product Intern, Genesis (D2C)

Genesis Dynamics, Inc.; Chicago (IL); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Genesis Dynamics, Inc. is seeking a Product Intern in Chicago hybrid to help launch a D2C prosthetics platform.

You will work closely with the Product Lead and engineers to translate user feedback into product improvements, contribute to device, app, and onboarding materials, and support launch readiness with clear documentation. You’ll gain hands-on experience shipping a real product, collaborating across engineering, biomechanics, and manufacturing, and turning messy inputs into actionable

Qualifications

• Bias toward action and willingness to tackle messy problems
• Excellent verbal and written communication to explain insights to teammates and users
• Resourceful problem-solving using available tools to propose multiple solutions
• Familiarity with AI tools and practical experiments to build, test, and ship
• Process-minded approach to turning chaos into repeatable workflows
• Perseverance to follow through on commitments from start to finish
• Curiosity about hardware, software, and the end-to-end product experience

Responsibilities

• Support the end-user journey from interest to onboarding and ongoing use
• Assist in building the whole product (device, app, onboarding, docs, support workflows)
• Track and analyze D2C product metrics (activation, early usage, feedback)
• Collaborate with engineering, biomechanics research, and manufacturing to translate feedback into improvements
• Convert feedback, bugs, and edge cases into clear notes, tasks, and priorities
• Contribute to launch readiness: onboarding flows, training docs, FAQs, first-week materials
• Maintain lightweight execution rituals: checklists, release notes, issue tracking, retrospectives
• Engage with users to observe patterns, document insights, and close feedback loops
• Stay close to what's working, confusing, and what to improve next

Skills

Bias toward action

Clear communication

Problem-solving

AI fluency

Process-minded

Follow-through

Hands-on hardware curiosity

Tools

Cursor

Replit

Job description

Genesis is building advanced prosthetic systems designed to restore and expand human mobility. We're looking for a Product Intern to support a D2C-first launch and help bring a real, physical product into the world.

This is not a 'watch from the sidelines' internship. You'll work closely with the Product Lead, engineers, and others to learn how a product actually gets shipped, used, and improved—by real customers, in the real world.

What you'll do

• —Support the end-user journey: interest → onboarding → first successful use → ongoing improvement

• —Help build the 'whole product': device + app/software + onboarding materials + documentation + support workflows

• —Assist in tracking and understanding D2C product metrics (activation, early usage issues, feedback patterns)

• —Work with engineering, research/biomechanics, and manufacturing to translate real feedback into product improvements

• —Help turn messy inputs (user feedback, bugs, edge cases) into clear notes, tasks, and priorities

• —Support launch readiness: onboarding flows, training docs, FAQs, and "first-week success" materials

• —Help maintain lightweight execution rituals: checklists, release notes, issue tracking, and retrospectives

• —Talk to users when appropriate—listen, document patterns, and help close feedback loops

• —Be close to what's working, what's confusing, and what needs to improve next

Must have

• —Bias toward action — You don't wait to be told what to do next. You see something that needs doing and you move on it, even imperfectly.

• —Comfort being close to the problem — You want to be in the room where things are messy, not watching a summary deck about it later.

• —Excellent verbal and written communication — You can explain what you're seeing, what you're thinking, and what needs to happen next — clearly, to anyone on the team or any user.

• —Resourceful problem-solving — If you don't know the answer, nothing slows you down. You use Google, ChatGPT, YouTube, whatever it takes to find it. When you bring a problem to the team, you bring it with multiple possible solutions and a recommendation — not just the problem.

• —Fluent with AI and modern tools — You already use AI regularly in how you work and think. Ideally you've built something real with it — an app, a tool, a workflow, a prototype — using Cursor, Replit, or similar. We want to see evidence that you can build and ship, not just talk about ideas.

• —Process-minded — You've worked in or built environments with real processes and standardization. You understand how to look at a messy system or recurring problem and turn it into a repeatable, implementable process.

• —Follow-through — If you say you'll do something, it gets done. If it can't get done, you say so early.

Nice to have (not required)

• —Hands-on experience with hardware of any kind—robots, electronics, mechanical systems, wearables, vehicles, tools, or physical builds

• —Comfort working with real-world systems where things break, behave inconsistently, and need iteration

• —Curiosity about how physical products are designed, built, tested, and improved over time

This can include personal or informal projects: modifying skateboards or bikes, building drones, 3D printing parts, Arduino/Raspberry Pi projects, robotics clubs, or garage tinkering.

You don't need formal robotics experience. If you've built, modified, repaired, or obsessed over anything physical—even as a hobby—that curiosity matters to us.

You don't need a specific major, program, or diploma. We care how you think, how you learn, and how you show up—not what's listed on a transcript.

We expect most applicants to be in school, recently out of school, or to have equivalent hands-on experience—and to care about product, startups, hardware, software, or human-centered technology. If that's you, we'd like to hear from you.

Work style

In-office / Hybrid in Chicago (River North). High learning, high ownership, low ego, high standards.