Product Expert

Brunswick; Menomonee Falls (WI); On-site; USD 63,000 - 91,000; Full time

Benefits offered by this job

Annual discretionary bonus

Health, dental, vision benefits

401k with company match

Well-being program

Product purchase discounts

Job summary

Brunswick Navico Group is seeking a Product Expert, Integrated Solutions, to bridge Product Management, Engineering, Technical Support, and customers. You’ll help ensure digital switching, connectivity, and integrated systems are understood and deployed globally, working with brands like CZone and BEP.

The role combines technical training, documentation, and collaboration across global teams, with travel up to 40% and a base pay range of $62,800 to $90,500, plus bonus and comprehensive benefits.

Qualifications

• 5+ years in technical support, application engineering, field service, product support, or a similar technical role.
• Experience with hardware and software products.
• Experience creating technical documentation, installation guides, training materials, or knowledge-base content.
• Willingness to travel up to 40% and collaborate across global teams.

Responsibilities

• Act as the technical expert for CZone Digital Switching and the wider Integrated Solutions portfolio, supporting internal teams, OEMs, installers, and customers.
• Develop and deliver technical training, product documentation, installation guides, troubleshooting resources, and release information.
• Support the successful launch, integration, and adoption of new products, features, and software updates across global markets.
• Provide technical guidance and collaborate with Product Management, Engineering, Application Engineering, Technical Support, and Sales teams to resolve customer and product issues.
• Capture customer and field feedback, identify improvement opportunities, and support product development, testing, and continuous improvement initiatives.
• Ensure technical information, specifications, and customer-facing content remain accurate, relevant, and aligned with product and business objectives.

Skills

Technical communication

Troubleshooting

Cross-functional collaboration

Electrical systems

Digital switching

Education

Engineering degree

Mechatronics

Marine Technology

Tools

Documentation tools

Networking concepts

Job description

Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Location: Menomonee Falls, WI Workplace Category: Hybrid Travel Required: Up to 40% of the time Direct Reports: None Pay Range: $62,800 – $90,500 Visa Sponsorship: Applicants must possess current authorization to work in the country for which they are applying. This position is not eligible for employment visa sponsorship at this time or in the future. Relocation: Not eligible Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality.

Position Overview: As part of Navico Group's Power Product team, you'll work alongside Product Managers, Engineers, Application Engineers, Technical Support teams, OEM customers, and channel partners to help bring innovative marine technologies to market. As our Product Expert, Integrated Solutions, you will be the technical bridge between Product Management, Engineering, Technical Support, Sales, and customers. You'll play a critical role in ensuring our digital switching, connectivity, and integrated systems solutions are understood, adopted, and successfully deployed across the globe. Working across industry-leading brands including CZone, BEP, Mastervolt, Blue Sea Systems, Marinco, and ProMariner, you will transform complex technical concepts into practical documentation, training, and customer guidance that enable both internal teams and customers to succeed. This role is ideal for someone who enjoys solving technical problems, sharing knowledge, working closely with customers, and influencing product improvements through real-world feedback and insights At Brunswick, we have passion for our work and a distinct ability to deliver.

Essential Functions:

• Act as the technical expert for CZone Digital Switching and the wider Integrated Solutions portfolio, supporting internal teams, OEMs, installers, and customers
• Develop and deliver technical training, product documentation, installation guides, troubleshooting resources, and release information.
• Support the successful launch, integration, and adoption of new products, features, and software updates across global markets.
• Provide technical guidance and collaborate with Product Management, Engineering, Application Engineering, Technical Support, and Sales teams to resolve customer and product issues.
• Capture customer and field feedback, identify improvement opportunities, and support product development, testing, and continuous improvement initiatives.
• Ensure technical information, specifications, and customer-facing content remain accurate, relevant, and aligned with product and business objectives.

Required Qualifications:

5+ years' experience in technical support, application engineering, technical training, field service, product support, or a similar technical role. Experience working with both hardware and software products. Experience creating technical documentation, installation guides, training materials, or knowledge-base content. Experience supporting product launches, product updates, and customer-facing technical communications. Experience collaborating with Engineering, Product Management, Technical Support, Sales, and customers. Comfortable working across global teams and time zones. Strong understanding of electrical, electronic, networking, or control systems. Ability to diagnose technical issues and communicate effective solutions. Excellent written communication skills with the ability to simplify complex technical concepts. Strong stakeholder management and relationship-building capability. Customer-focused with a proactive, continuous improvement mindset. Highly organised and capable of managing multiple priorities. Confident presenting, training, and facilitating discussions with technical and non-technical audiences alike. Passion for technology and helping customers succeed.

Preferred Qualifications:

Degree in Engineering, Electronics, Mechatronics, Marine Technology, Computer Science, Technical Communications, or a related discipline preferred. Understanding of marine electrical systems, digital switching, networking, control systems, or connected technologies is highly desirable.

Working Conditions:

Travel 40% of the time The hiring range for this position is $62,800 – $90,500 annually. The actual base pay offered will vary based on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context. In addition to base pay, this position is eligible for an annual discretionary bonus. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be foundhere.

Why Brunswick:

Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we’re proud of being recognized for making a splash with numerous awards!

Navico Group Navico Group is a stand-alone division of Brunswick, the world’s largest recreational marine business. Navico Group is the global leader in technology, systems and solutions for a variety of industries, from Marine & RV to Specialty Vehicles and beyond. Our broad portfolio consists of the industry's leading brands in Power Systems, Digital Systems, Fishing Systems, and Performance Components including Ancor, Attwood, B&G, BEP, Blue Sea Systems, C-MAP, CZone, Garelick, Lenco, Lowrance, Marinco, MotorGuide, Mastervolt, ProMariner, RELiON, Simrad and Whale. Our team is committed and driven, every day, to be the most trusted supply partner to the marine and mobile industries...and beyond.

Next is Now!

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply.

Brunswick Corporation participates in E-Verify as part of our commitment to a lawful and transparent hiring process.