Product & Experience Lead

Radiant Logistics Inc.; Renton (WA); On-site; USD 95,000 - 122,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance

Disability Insurance

HSA contributions

401(k) employer match

Paid holidays

Job summary

Radiant Logistics, Inc. is seeking a Product & Experience Lead to own the product vision and user experience for Radiant’s digital products across logistics and supply-chain services.

The role blends product and design, using AI tools to create wireframes and high-fidelity artifacts, and collaborates with distributed teams while guiding strategy and design direction. The ideal candidate has 5+ years in product management or design, strong UX fundamentals, and experience with AI-assisted

Qualifications

• 5+ years in product management and/or product design with ownership of a complex product vision.
• Ability to set product strategy and produce hands-on design artifacts (wireframes to high-fidelity prototypes).
• Fluency with AI-assisted design tooling (Figma, Claude, AI prototyping) and directing it toward production-output.
• Strong UX fundamentals: information architecture, interaction design, design-system thinking.
• Experience designing for multiple user types (internal and external).
• Excellent written communication and ability to specify work for async collaboration with distributed teams.
• Data-informed decision-making; ability to define and read product metrics.
• Proficient in English communication (verbal and written).

Responsibilities

• Define, articulate, and steward the product vision and strategy for the digital product portfolio.
• Translate vision into roadmaps, outcomes, and async-friendly specifications for distributed engineering teams.
• Own end-to-end information architecture, user flows, and overall quality across surfaces.
• Produce wireframes, prototypes, and design direction using AI-assisted tooling.
• Establish and maintain a shared design system and patterns in partnership with engineering.
• Conduct discovery and user research; validate decisions with data and feedback.
• Partner with platform engineering on feasibility and constraints; sequence delivery for incremental value.
• Define and track success metrics such as adoption, task success, and time-to-value.
• Manage stakeholders across the business balancing needs across services.
• Perform other product-and-design-related tasks as assigned.

Skills

Product management

Product design

AI tooling

UX fundamentals

Internal & external users

Written communication

Product metrics

English communication

Education

Bachelor's degree in Design, HCI, CS, Business

Tools

Figma

Claude

React

Jira

Confluence

Job description

Position Summary

The Product & Experience Lead owns the product vision and end-to-end user experience for Radiant’s digital products across our logistics and supply-chain services, serving both internal users and external customers.

Description

Product & Experience Lead

Job Type

Full-Time (On-Site)

Location

Renton, WA

Salary Range

$94,604 - $121,633

Position Summary

The Product & Experience Lead owns the product vision and end-to-end user experience for Radiant’s digital products across our logistics and supply-chain services, serving both internal users and external customers. This is a hybrid product-and-design role built around modern AI tooling. The incumbent sets direction, taste, and the experience bar, then uses AI-assisted design tools (e.g., Figma, Claude) to personal produce wireframes, prototypes, and design direction – moving quickly from concept to high fidelity. As a senior individual contributor and player-coach, this role partners closely with a Senior Platform Services Engineer and cross-functional, distributed delivery teams, and operates with significant independence and decision-making authority.

Key Responsibilities

• Product vision & strategy – define, articulate, and steward the product vision and strategy for our digital product portfolio, balancing the needs of internal users and external customers.
• Roadmapping & specification – Translate vision into roadmaps, prioritized outcomes, and clear, async-friendly specifications that distributed engineering teams can execute against without ambiguity.
• End-t0-end experience ownership – Own information architecture, interaction design, user flows, and the overall quality bar across every surface.
• Hands-on-design production – Produce wireframes, prototypes, and design direction using AI-assisted design tooling, turning product intent into tangible, high-fidelity artifacts.
• Design system stewardship – Establish and maintain a shared design system and experience patterns in partnership with engineering, so products stay coherent as they scale.
• Research & validation – Conduct discovery and user research; validate decisions with usage data and qualitative feedback.
• Engineering partnership – Partner with platform engineering on feasibility and technical constraints, and sequence delivery so users are served incrementally.
• Metrics – Define and track success metrics, including adoption, task success, and time-t0-value.
• Stakeholder management – Manage stakeholders across the business, balancing competing needs across our services.
• Perform other product-and-design-related tasks as assigned by the company.

Qualifications Required

• Minimum 5 years' experience in product management and/or product design, including demonstrated ownership of the vision for a complex product.
• Proven ability to operate at two altitudes — setting product strategy *and* producing hands-on design artifacts (wireframes through high-fidelity prototypes).
• Fluency with modern AI-assisted design tooling (e.g., Figma, Claude, AI prototyping) and the judgment to direct it toward production-intent output.
• Strong UX fundamentals: information architecture, interaction design, and design-system thinking.
• Experience designing for multiple distinct user types (both internal users and external customers).
• Excellent written communication and the discipline to specify work clearly for asynchronous collaboration with distributed teams.
• Data-informed decision-making; comfort defining and reading product metrics.
• Proficient in English communication (verbal and written).

Preferred Qualifications

• Bachelor's degree in Design, HCI, Computer Science, Business, or a related field.
• Domain experience in logistics, supply chain, transportation management, or B2B SaaS.
• Experience designing AI/LLM-powered product surfaces (conversational, agentic, or AI-assisted UX).
• Front-end literacy (React) sufficient to collaborate on feasibility and design handoff.
• Experience standing up or scaling a design system as a product.
• Experience partnering with distributed engineering teams.
• Experience in an organization undergoing significant growth or transformation.
• Familiarity with Jira, Confluence, and modern collaboration tools.

Work Schedule

• Full-time schedule of a minimum of 8 hours per day, with the flexibility to complete all required job duties and responsibilities.

Work Environment & Physical Demands

• Climate-controlled office environment.
• Usually moderate noise level.
• Regular physical demands: sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
• Specific vision abilities: close vision, distance vision, and the ability to adjust focus.

Language Skills

• Ability to read and interpret documents, spreadsheets, emails, and instructions.
• Ability to write routine reports and correspondence.
• Ability to speak clearly and effectively to both internal and external contacts.

Compensation & Benefits

Salary Range: $94,604 - $121,633

Starting pay is based on multiple factors, including but not limited to education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.

Featured Benefits

• Medical, Dental, and Vision insurance (employee and family coverage)
• Company-paid basic life insurance
• Short-Term & Long-Term Disability insurance
• Health Savings Account with company contributions
• Flexible Spending Account options
• 401(k) retirement savings plan with 3.5% employer match
• 80 hours of front-loaded Sick Pay
• 80 hours of Vacation Pay annually, with increases based on tenure
• 7 paid holidays per year
• Employee Assistance Program (EAP)

About Radiant

Radiant Logistics, Inc. (www.radiantdelivers.com) (NYSE American: RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services. As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.