Product Engineer (Design + Full-Stack)

MCI; United States; Hybrid; USD 100,000 - 160,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Training & Development

Career Growth

Casual Dress Code

Job summary

MCI is building a next-generation labor marketplace. We’re seeking a Product Engineer who can design intuitive user experiences and develop the full-stack systems behind them. Own features end-to-end, turning complex workflows into elegant products that impact hiring speed and marketplace adoption.

You will design flows, build responsive front-ends, and craft scalable back-end APIs, collaborating with product, engineering, UX, operations and HR teams to ship high-quality product surfaces.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Systems or equivalent experience.
• 4+ years in product engineering, full-stack engineering, UX engineering, or hybrid roles.
• Strong portfolio showcasing UX/UI work and shipped production features.
• Proficiency in modern front-end frameworks (React, Next.js, Vue).
• Experience with back-end frameworks (Node.js, Express, Python or similar).
• Thorough understanding of databases, cloud environments and API design.
• Ability to translate product requirements into strong design and technical solutions.

Responsibilities

• Own features from concept to production: research, UX design, prototyping and full-stack delivery.
• Design user flows, wireframes, and reusable component systems for web and mobile.
• Build responsive front-end experiences with React, Next.js, or Vue.
• Develop scalable back-end logic, APIs and databases using Node.js, Python and SQL.
• Maintain and evolve the design system and component library.
• Simplify complex hiring workflows into frictionless user experiences.
• Validate ideas through user interviews, feedback loops and rapid iteration.
• Collaborate with product, engineering, UX, operations and HR teams.
• Ensure performance, accessibility and security across the stack.
• Use analytics, funnel metrics and A/B testing to guide product decisions.

Skills

Product engineering

Full-stack development

UX engineering

React/Next.js/Vue

Node.js/Python

API design

User research

Education

Bachelor's degree in CS/SE

Tools

Express

SQL/NoSQL

Cloud environments

Job description

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re building a next-generation labor marketplace that makes hiring effortless for employers and unlocks real opportunities for workers. We’re looking for a Product Engineer who can design intuitive user experiences and build the full-stack systems behind them. If you thrive on owning features end-to-end and turning complex workflows into elegant products, this role is for you.

Our platform powers the full talent lifecycle, including sourcing, matching, onboarding, scheduling, compliance, messaging, and performance insights. The challenge is to make it simple enough for first-time users yet powerful enough for workforce managers. Your work will directly impact hiring speed, user satisfaction, and marketplace adoption.

Why You’ll Love Working With Us

• High-impact role where you own meaningful product surfaces.
• Opportunity to shape a platform from the ground up.
• Fast-moving team that values design thinking, engineering excellence, and rapid iteration.
• A culture that rewards problem-solvers, builders, and people who deliver.

Key Responsibilities

• Own features from concept to production: research, UX design, prototyping and full-stack delivery.
• Design user flows, wireframes, and reusable component systems for web and mobile.
• Build responsive front-end experiences with React, Next.js, or Vue.
• Develop scalable back-end logic, APIs and databases using Node.js, Python and SQL.
• Maintain and evolve the design system and component library.
• Simplify complex hiring workflows into frictionless user experiences.
• Validate ideas through user interviews, feedback loops and rapid iteration.
• Collaborate with product, engineering, UX, operations and HR teams.
• Ensure performance, accessibility and security across the stack.
• Use analytics, funnel metrics and A/B testing to guide product decisions.
• Marketplace workflows: job posting, onboarding, worker profiles, matching/search.
• Employer dashboards: candidate management, reporting, performance insights.
• Worker experience: scheduling, availability, shift management, messaging.
• Integrations: ATS, HRIS, CRM, identity verification, payroll, communication tools.
• Design system ownership: patterns, typography, interactions, components.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems or equivalent experience.
• 4+ years in product engineering, full-stack engineering, UX engineering, or hybrid roles.
• Strong portfolio showcasing UX/UI work and shipped production features.
• Proficiency in modern front-end frameworks (React, Next.js, Vue).
• Experience with back-end frameworks (Node.js, Express, Python or similar).
• Thorough understanding of databases, cloud environments and API design.
• Ability to translate product requirements into strong design and technical solutions.
• Experience in fast-paced or early-stage product environments.

Added Strengths We Appreciate

• Experience with labor marketplaces, gig-shift platforms or HR tech.
• Familiarity with scheduling engines, matching algorithms or identity verification workflows.
• Exposure to real-time systems (WebSockets) or event-driven architecture.
• Background in design systems, component libraries or motion design.
• Experience integrating with ATS, HRIS, payroll or communication tools.

Benefits & Compensation

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

We offer a range of benefits, including:

• Paid Time Off – Earn PTO and paid holidays.
• Incentives & Rewards – Participate in contests with cash bonuses and prizes.
• Health Benefits – Comprehensive medical, dental and vision coverage after 60 days (MEC after 30 days).
• Retirement Savings – Programs where available.
• Disability Insurance – Short-term disability coverage.
• Life Insurance – Options to safeguard loved ones.
• Supplemental Insurance – Accident and critical illness insurance.
• Career Growth – Internal promotion opportunities.
• Paid Training – Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment – Team-oriented culture fostering collaboration and engagement.
• Casual Dress Code – Comfortable while you work.

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

Job Physical Requirements

This job operates in a professional office environment. The employee will be largely sedentary and required to sit/stand for long periods while using a computer and telephone headset. The employee will be required to operate a computer and other office equipment, including a phone, copier and printer. The employee may occasionally be required to move about the office to accomplish tasks, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects and move or exert force up to forty pounds.

Location & Eligibility

• Must be authorized to work in the country where the job is based.

Background & Drug Screening

• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.