A technology solutions firm in Warsaw, IN is looking for a mid-senior level candidate with solid product development experience. Responsibilities include resolving customer complaints and ensuring preproduction quality standards. Excellent communication skills are essential for interacting with team members and vendors. This role falls under the Engineering and Information Technology function.
Qualifications
Full working knowledge of product development and product lifecycle.
Demonstrated ability to investigate and resolve problems using technology.
Ability to develop project schedules and assess team progress.
Responsibilities
Process customer complaints and make recommendations.
Communicate professionally and tactfully with personnel and vendors.
Ensure preproduction quality requirements are met.
Job description
Responsibilities and Qualifications
Full working knowledge of and moderate level of experience with product development and product lifecycle
Demonstrated ability to methodically investigate, determine appropriate solution and resolve problems using current technology
Ability to develop project schedule and assess cross functional team’s progress on assignments relative to project schedule
Ability to process customer complaints, engineering changes and nonconforming product, and make recommendations based upon business principles
Professional, concise, tactful and sensitive in communications. Accomplishes objectives when communicating with internal personnel, and external customers and vendors.
Demonstrated good written and verbal communication skills including presentation skills
Working knowledge of drafting standards and geometric dimensioning and tolerancing
Assures preproduction quality requirements are met