Product Director - Infrastructure Platforms - Risk Tooling

JPMorganChase; Columbus (OH); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorganChase in Columbus, OH seeks an experienced Product Director in Infrastructure Platforms – Risk Tooling to lead customer‑centric development and shape risk tooling strategy. You will own roadmaps, guide cross‑functional teams across Engineering, Risk, Audit and Controls, and drive AI-enabled controls initiatives.

Transform manual risk processes into automated, scalable solutions while delivering measurable business outcomes and strengthening governance and compliance across the

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development and requirements definition.
• Experience driving change within organizations and managing stakeholders across multiple functions.
• Experience leading large-scale product portfolios focused on risk, controls, compliance, audit, governance, or operational resiliency.
• Demonstrated ability to drive cross-functional initiatives involving Product, Engineering, Risk, Audit, and Control organizations.
• Experience defining and executing product roadmaps for data, automation, workflow, or platform-based solutions.
• Strong understanding of risk management, controls assurance, audit processes, and regulatory requirements within complex organizations.
• Experience using metrics, analytics, and dashboards to drive product strategy and business outcomes.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind‑mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
• Lead the strategy and execution of risk tooling products that support control assurance, audit readiness, risk reporting, and operational risk management.
• Drive the transformation of manual risk and controls processes into scalable, automated, and continuously monitored solutions.
• Partner with Engineering, Risk, Controls, Audit, and Architecture stakeholders to prioritize product investments and deliver measurable business outcomes.
• Establish governance, prioritization, and stakeholder engagement mechanisms to manage a portfolio of complex risk tooling initiatives.
• Champion enterprise reporting and analytics capabilities that provide consistent risk insights and support executive decision‑making.
• Identify opportunities to leverage AI and emerging technologies to improve controls assurance, audit response, and risk management processes

Skills

Product lifecycle

Data analytics

Stakeholder influence

Cross-functional leadership

Regulatory compliance

Risk management

Product roadmaps

Dashboards

Job description

Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Infrastructure Platforms – Risk Tooling, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross‑functional teams create groundbreaking solutions that address customer needs.

Job Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind‑mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Lead the strategy and execution of risk tooling products that support control assurance, audit readiness, risk reporting, and operational risk management
• Drive the transformation of manual risk and controls processes into scalable, automated, and continuously monitored solutions
• Partner with Engineering, Risk, Controls, Audit, and Architecture stakeholders to prioritize product investments and deliver measurable business outcomes.
• Establish governance, prioritization, and stakeholder engagement mechanisms to manage a portfolio of complex risk tooling initiatives
• Champion enterprise reporting and analytics capabilities that provide consistent risk insights and support executive decision‑making
• Identify opportunities to leverage AI and emerging technologies to improve controls assurance, audit response, and risk management processes

Required Qualifications, Capabilities, And Skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development and requirements definition
• Experience driving change within organizations and managing stakeholders across multiple functions
• Experience leading large‑scale product portfolios focused on risk, controls, compliance, audit, governance, or operational resiliency
• Demonstrated ability to drive cross‑functional initiatives involving Product, Engineering, Risk, Audit, and Control organizations
• Experience defining and executing product roadmaps for data, automation, workflow, or platform‑based solutions
• Strong understanding of risk management, controls assurance, audit processes, and regulatory requirements within complex organizations
• Experience using metrics, analytics, and dashboards to drive product strategy and business outcomes

Preferred Qualifications, Capabilities, And Skills

• Recognized thought leader within a related field
• Experience with controls automation, continuous monitoring, or control assurance platforms
• Experience building products that support audit evidence collection, Requests for Information (RFI), or regulatory response workflows
• Familiarity with data platform, data mesh, or enterprise reporting architectures
• Experience applying AI or machine learning capabilities to risk, controls, compliance, or operational processes

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/ or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.