Product Development Manager

Next Level Business Services, Inc.; Bentonville (AR); On-site; USD 80,000 - 100,000; Full time

Job summary

A staffing and consulting firm in Bentonville, AR, is seeking a Product Development Manager/Product Analyst. The role focuses on onboarding sellers, market analysis, and addressing technical issues. The ideal candidate will have a Bachelor's degree with at least 4 years of experience and leadership skills, along with a working knowledge of integration interfaces and tools. This position offers a dynamic environment to enhance onboarding processes. Interested candidates should reach out via email or phone.

Qualifications

• Bachelor's Degree and 4 years’ experience.
• Prior experience in leading teams.
• Experience in using market place portal and other supporting tools.

Responsibilities

• Onboard sellers from end to end, addressing their questions and issues.
• Plan and meet weekly targets for onboarding.
• Coordinate issue resolution across various teams.
• Identify trends to improve efficiency and reduce costs.

Skills

Leadership skills

Verbal communication

Written communication

Problem-solving

Integration knowledge

Education

Bachelor's Degree

Tools

Market place portal

Java

Web services

Database

Job description

NLB servicesis seekingemployeesfor the position of Product Development Manager/ Product AnalystatBentonville, ARone of its direct client. Interested folks please share your resume with prabhat(dot)kumar (at )nlbservices(dot)comor call me directly at904-677-5904.

Position: Product Development Manager/ Product Analyst

Location: Bentonville, AR

Position Summary

Client is looking for a strong individual with leadership skills who excels in market place product analysis and on-boarding sellers. The person also would need to have strong verbal and written communication to address the product/technical issues.

Job Description:

• To work as Integration Engineer to onboard sellers from end to end by helping them clarifying their questions and resolving all integration issues.
• Plan and meet the weekly target to onboard sellers.
• Understand business flows, tools, trouble shoot and support seller issues using tools.
• Highlight issues, share progress and status reports to client managers and involve right team for issue resolution as required.
• Ongoing management of seller issues, queries throughout the integration journey
• Coordination of issue resolution across business, production support, business support analyst and functional teams in the context of specific issues.
• Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs.
• Process improvements to reduce onboarding efforts and costs.
• Institute and monitor onboarding case resolution metrics and drive efficiencies.
• Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation.
• Understand seller setup process and educate sellers on process, requirements and timelines for on-boarding process.
• Work with internal teams to set up appropriate systems, code promotions into production until seller can go live.
• Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new direct sellers.
• Help to integrate partners to MP infrastructure

Minimum Qualifications

• Bachelor's Degree and 4 years’ experience
• Prior experience in leading teams

Additional Preferred Qualifications

• Experience in using market place portal and other supporting tools, alerts, reports and analytics.
• Basic knowledge in Java, web services and database.
• Ability to summarize and present complex issues to a variety of audiences: technical and non-technical

Thanks & Regards,

Prabhat Kumar

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Next Level Business Services, Inc.

Staffing|Consulting|Outsourcing

Phone: [phone] | Fax: [phone]

e-Mail:prabhat(dot)kumar (at )nlbservices(dot)com|Web:www.nlbservices.com

Additional Information

All your information will be kept confidential according to EEO guidelines.