Product Designer #1063370

FastTek Global; Jackson (MI); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical and Dental

Vision

PTO

Long Term Disability

Life Insurance

401(k) with immediate vesting and 3% %

Job summary

FastTek Global is seeking a Product Designer in Jackson, Michigan, to join a hybrid team with on-site Tuesdays–Thursdays at One Energy Plaza and remote Mondays and Fridays. You will design SAP-driven experiences, advocate for user needs, and apply human-centered design to create consistent cross-application flows.

The role emphasizes journey mapping, user research, usability testing, and cross-functional collaboration with engineering and vendors to drive adoption and improve experiences.

Qualifications

• Bachelor's degree is required.
• Experience with UX/UI design principles and usability best practices.
• Familiarity with WCAG and accessible design methodologies.

Responsibilities

• Support SAP role personas reflecting user goals, responsibilities, and pain points.
• Advocate for user needs in cross-functional discussions and decision-making.
• Apply UX best practices to ensure consistent experiences across applications.
• Collaborate with CE development team and outside implementation vendors.
• Translate research insights into journey maps, personas, and design strategies.
• Conduct user research and usability testing to validate designs.

Skills

Creative problem-solving

Communication & collaboration

Detail orientation

Human-centered design

Accessibility standards

Problem framing

Cross-functional coordination

Continuous learning

Interaction design

Education

Bachelor's Degree in Graphic Design, Fine Arts, UX/UI Design, HCI, CS

Job description

Jackson, Michigan Product Designer #1063370

Job Description

If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

Duties

• The expectation for this role will be hybrid onsite Tues-Thurs in Jackson at One Energy Plaza (OEP) for most weeks. Remote on Mondays and Fridays most weeks.
• The focus of the work will be to support SAP initiative.

Specific SAP responsibilities

• Support and maintain SAP role personas that reflect user goals, responsibilities, and pain points.
• Advocate for user needs in cross-functional discussions and decision-making.
• Apply UX best practices to ensure consistent experiences and smooth transitions between applications.
• Work closely with the internal CE development team as well as our outside implementation vendors.
• Working knowledge of SAP is preferred.

Other core duties that will be needed

• Journey mapping — Translate research insights into journey maps, task flows, personas, and design strategies that guide product direction.
• User research — Advocate for the end user by conducting research, defining persona‑specific requirements, performing task analysis, and developing use cases.
• Usability testing — Perform usability analysis and user testing to validate ease of use across customer segments.
• Cross‑functional collaboration — Partner with engineering and business teams to align on user experiences and drive adoption.
• Experience iteration — Analyze product usage data and feedback to refine and improve existing experiences.
• Accessibility advocacy — Ensure accessibility considerations are incorporated into all design decisions.
• UX pattern documentation — Define and document user experience patterns, behavioral patterns, and interaction models for consistency.
• General support — Other duties as assigned.

Skills

• Creative problem‑solving — Data‑driven creativity and structured problem‑solving.
• Communication & collaboration — Strong ability to communicate design decisions and work effectively with cross‑functional teams.
• Detail orientation — High attention to quality and user experience.
• Human‑centered design — Deep understanding of HCD principles and usability best practices.
• Accessibility standards — Familiarity with WCAG and inclusive design methodologies.
• Problem framing — Ability to break down complex problems and propose actionable design strategies.
• Cross‑functional coordination — Skilled at navigating multi‑team environments.
• Continuous learning — Curiosity and commitment to staying current with digital trends.
• Interaction design — Ability to define user flows, interaction patterns, and holistic product experiences.

Education

• Bachelor's Degree in Graphic Design, Fine Arts, UX/UI Design, Human‑Computer Interaction, Computer Science, or a related field. (Required)

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!

FastTek Global is financially strong, privately held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at [e-mail].